About Business
Residents of North Charleston, SC, North Charleston have long trusted Caliber Collision for their expert Car Repair needs. Whether you need assistance with Auto body shop, Auto bodywork mechanic, Auto dent removal service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.6/5 rating with 513 reviews. Throughout North Charleston, and particularly in North Charleston, SC, Caliber Collision is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Caliber Collision for any Car Repair inquiries or to schedule a visit to their North Charleston, SC facility.
Google Reviews
Bruce Roberts

★★★★★
a month ago
Best shop with the BEST staff! I pass two other Caliber’s just to get work done from this pleasant crew.
Sepesindy Campbell

★★★★★
9 months ago
I only post reviews when I feel over satisfied and can't pass leaving a review for that company, and caliber collision on fain st meet that exception. Having a car accident is never a pleasant situation to be in. The paper work, the finding the right shop to take your car in, the whole chaos. Caliber collision went beyond to make me feel at ease knowing they got me and they are going to work with me to get my car done. From customer service rep. Ms. Rachel, such a sweet sweet lady, got me situated and Ms. Ann was very thorough with her briefing, walked me through the whole process so that I understand what's about to take place as I leave my car with them. They kept me inform with every steps - a couple weeks later, less than a month, got my car back, looks good as new. Beyond satisfied and I definitely recommend them! Thank you!
Marissa Martin

★★★★★
a year ago
I’ve had to bring my car in twice, both times they were amazing! They had great communication and amazing customer service. The woman that work there were always so kind and professional! I also love that they keep you updated throughout the whole process! I definitely recommend bringing your car here if it needs work done!
Kellen Kirby

★★★★★
8 months ago
The entire team did an outstanding job repairing my vehicle, and their communication throughout the process was top-notch. I truly appreciated their professionalism and would highly recommend them for any of your automotive needs.
Lee Larrew

★★★★★
2 months ago
Jennifer went the extra mile in providing helpful info. She gave all the credit for the excellent work to those in the back.
Ahmad Omar

★
☆☆☆☆
7 months ago
I visited them a week ago. I had scratches on my car because of someone and I needed a cost estimate. They told me I had to book an appointment and the minimum appointment was after a month. It was as if they just wanted me to leave because they weren't friendly, especially after I told them my English was poor. I don't know why after a month when it's just a paper and not a repair. If they took a cost estimate, I'd need an appointment after a month. The repair takes a year, for example.
Tiffany

★★★★★
3 years ago
John and Rachel were amazing! Rachel was thee most pleasant person I've ever spoken with over the phone and in-person. John was very professional and courteous. He always kept me update on the status of my vehicle and even had it washed and cleaned prior to returning it back to me. If you're looking for professional, knowledgeable staff and superb customer service, Caliber Collison is the place to go!
Jennifer Holmes

★★★★★
2 months ago
They are very friendly and keep you updated on the whole process while they have your vehicle. I recommend them 10/10
Katie Fox

★★★★★
2 years ago
First of all, the repair to my Kia Forte 5 that got rear ended was excellent! It's beautiful and Ann did a wonderful job. Furthermore, they were so kind and wonderful to work with! Very accommodating to our schedule and very communicative. They kept us up to date on the repair via text, email, and calls when necessary. Not overwhelming, just clear. We have other repair locations closer to our house but I would go out of my way for Ann and her team if I need repairs again.
Christopher Hughes

★★★★★
2 months ago
great experience. repaired in a timely manner and was kept up to date on progress through the whole process. Ann was great in communicating with us.
Noeh Ramos

★★★★★
3 weeks ago
Always a pleasure to work with Ann, she consistently provides clear, timely updates and maintains excellent communication.
James Robinson

★★★★★
a year ago
Highly recommended!!! You can’t go wrong with these guys, I came in with a wrecked car to coming out with a brand new looking car, thank you guys once again & happy holidays
Mary FN

★★★★★
7 months ago
Excellent workmanship and Jennifer did an excellent job in managing and coordinating my car repairs. I especially liked the car rental process of pickup and delivery was very smooth and much needed. thanks for all the support.
Allison Adams

★
☆☆☆☆
a year ago
Horrible service, my car was returned with white overspray on the window seals also my door jam has over spray paint. Was told new window seals were ordered by manager over 6 weeks have past they will not return my phone call nor Jennifer the person dealing with my car will reply back. NEVER WILL RECOMMEND THEM OR GIECO. Horrible service go somewhere else.
Ann Weidner

★★★★★
5 months ago
The were very friendly, professional and knowledgeable! From the greeting from Rachel to Teresa handling the car, to the staff in the shop! Looked brand new! Same issue last year and took it to Baker Cadillac BIG MISTAKE! Thank you caliber collision on fain rd!!!
Cheyenne Glover

★★★★★
3 months ago
Very sad that our brand new 2026 Toyota Grand Highlander was rear-ended at just 2 weeks old, but Caliber Collision fixed it up and had it looking brand new like nothing happened!! Very pleased with the outcome. Thank y’all!!
Kalyn Murphy

★★★★★
6 months ago
I have never had a good experience with an auto body shop until I brought my car to Caliber Collision! I have nothing but good things to say about everyone there and my experience with them, they deserve a 10/10. Everyone was very communicative from start to finish, I fully understood what was being done to my vehicle. They even provided me an update each day the vehicle was in their possession. I got my vehicle back well before the date they said all of the work would be completed. I asked them for a couple other quotes and will definitely be bringing my vehicle back to them very soon in the future for other work! The prices are extremely reasonable, and I appreciate how transparent they are about everything. If you need anything done to your vehicle, I definitely recommend bringing it here!
Bon Ton Roulet

★★★★★
a month ago
Got my car fixed here, completely satisfied Fantastic job. Looks brand new. Rob helped appraise. It was an excellent employee. Would continue to take my cars here in a heartbeat.
Jennifer Hahn

★★★★★
Edited 2 months ago
Was very pleased with the service I received. The quality of the work was excellent. The process was very efficient from scheduling the work, the Rental car pick up and return and the daily communications. Everyone I came in contact with was very friendly and helpful. My car was ready as promised and looks good as new.
demetrius james

★
☆☆☆☆
3 weeks ago
So I have my truck worked on and picked up mid February . I was told I would have lifetime warranty on the work . I didn’t get the opportunity to use it at a caliber location in Georgia . My air conditioning is not working at all and is leaking. I keep getting pushed around to different locations and I would like district to reach out to me to help resolve my truck not being in pre accident condition.