Lucas Auto Repair & Tire Center

Ryan Deaton

★★★★★

10 months ago

The staff here were really nice. I had a minor fix on my car and I tried to check out other places to get it fixed. No one could help. I pulled into Lucas Auto and it was fixed in minutes! They are speedy and helpful. Local owners and just good hospitality really makes a difference

Kristen Barber

★☆☆☆☆

a year ago

I have never felt so taken advantage of and ripped off. They looked at my car for 15 minutes. After explaining the problem and the cost to fix, I decided I was going to hold off. They were clearly annoyed and extremely rude over the phone. Feeling validated in my decision not to give them my business, I went to pick up my car. Upon arriving they charged me $150 for 15 minutes of looking under the hood claiming it’s their “diagnostic fee”. I have never experienced such a thing and again was met with rudeness while trying to understand. My entire experience from start to finish was horrible, unprofessional and felt like I was being taken advantage of. I paid, left and will never return.

Lanasha Thompson

★★★★★

a year ago

I had some car issues and couldn’t get in with the car dealership who also said they would have kept my car for days. However, we called Lucas auto repair and tire center and they allowed me to bring my car in on the same day. They were very professional and even called about updates on the car… the payment was not too bad I was expecting to pay more!!! I would’ve probably paid double or triple at the dealership. But for the work they did and the great customer service the price was well worth it. I am pleased with the service and will return in the future. Thank you for the fast service!

Big Chan

★☆☆☆☆

9 months ago

I called for a quote and Candace hung up on me Edit after response: Price isn't the only factor in my search, if you stayed on the phone longer than 8 seconds that would've been obvious. Price is of course an important factor as most people can't drop a bunch of money on a big repair, and that lack of empathy for those down on their luck *really* shows your commitment to "long term relationships" Do better

Pamela Statum

★☆☆☆☆

Edited 2 years ago

Best garage around! Great people and good prices with quality work. UPDATE Sadly their great service has dropped to very poor after the pandemic and we have had to look for another garage for our personal as well as our business vehicles. Multiple trips and the same issues are still not corrected but they want to charge for the same issues that were never corrected. 4 trips and counting. We have finally given up time to cut line and run!

Christopher Westfall

★★★★★

10 months ago

Always friendly. Might be a tad high for $45 to plug a tire, but thankful they're available.

Africa Johnson

★☆☆☆☆

11 months ago

Do Not take your car here. They rebuilt our transmission 3 years ago and the van has been has problems ever since. Now the transmission is messed up again and they are telling us we have to pay for another.

Jordan Roch

★★★★★

5 years ago

Lucas has taken care of me a bunch over the last few years with different fleet vehicles. Most recently repaired AC (dealer stated compressor it needed plastic air dams that were missing) and intermittent transmission issue (2 dealers stated transmission) Glenn found transmission harness melted on exhaust. Was in and out in 2 days, dealer had it for 3 weeks and couldn't fix it. Glenn also arranged towing for me and had me towed in less than an hour. Thanks again for your awesome service.

Shannon Langley

★★★★★

a year ago

Best place to get your vehicle worked on. Honest mechanics are hard to find and these guys work on all of my vehicles

Alex Dee

★★★★★

2 years ago

Ms. Candice is a champ when it comes to customer service! I would definitely promote this place!

Marisa

★★★★★

6 years ago

Our electronic module control went out in our 2014 Jeep patriot. We called Lucas Automative, asking for help, 20 minutes before our tow truck dropped the car off. They accommodated us so quickly, were SO helpful, and helped us save so much money. Don't hesitate to call, the guys at Lucas are awesome

Joy R

★☆☆☆☆

8 years ago

They might be a tire shop, maybe can change oil. But Automotive definitely NOT. Twice I have brought my vehicle here and both times they said it was one thing I pay for that and come to pick up the vehicle and not only is the problem still a problem they have caused more problems. how do you go to get work done on one thing and they cause other problems more expensive problems (conveniently) that never were a problem to begin with. They need to change their name to Lucas tire shop and stop screwing up peoples cars. After telling other shops about my experiences they have had customers with the same complaints but obviously only the good tire reviews are posted. so here's the truth.

Kris Windmueller

★★★★★

5 years ago

We've been using Lucas for all of our company and personal vehicle repairs and needs since 2008. They have always been honest with us and they do great work at a fair price!

Jess

★★★★★

9 years ago

Needed new tires but they only recommended two of them. That's all I needed. Other companies were trying to sell me 4. Honest easy going nice people. We'll be back!

douglas mcarthur

★★★★★

8 years ago

Very pleased with the car service I received. The price was even better than expected. I would definitely recommend others to choose them. Thank you.

Beau Heller

★★★★★

8 years ago

Barry is nice guy that works there. Very honest and straight forward. He saved me a couple hundred dollars (I thought I needed something done and he showed me that I was good).

David Hindman

★★★★★

2 years ago

They are a friendly and knowledgeable place. They help keep my 1985 Corvette running great. I highly recommend.