Classic Collision

Byron Walters

★★★★★

2 years ago

They did the assessment of my car following an accident. Unfortunately it ended up being a total loss but every time I had to organize anything or deal with them everyone was super friendly and helpful. They were able to get my car scheduled into a busy calendar weeks before anyone else I called to which I really appreciate as well.

Dakari Williams

★☆☆☆☆

a year ago

Absolutely terrible and very very over priced. Took 2 weeks, I brought my car in Monday the 27th i had received a message Thursday the 30th saying my car is expected to be done by the 6th and my estimate was 818 that's for parts and labor which is reasonable that's how much it should cost the part are roughly 400 that's for the entire steering section not just the ignition port. I called today and my estimate sky rocketed an entire 1000 which makes no sense this fix for sure isn't a 1k fix especially the type of car I have it's just a 2020 hyundai elantra sport there nothing special about it besides the stickers and fender kit I put on it other then that is a simple elantra. So there is absolutely no reason the cost should be 1800. That doesn't make no sense at all and I still have to pay the 800 something because my insurance is only a 1000 deductible. It's like they are trying to rob me. Both classic Collision and Root insurance are a scam of a company east coast states are the worst.

Tyler Jones

★★★★★

5 months ago

Mike did a great job with my car! Also a very nice guy.

Kimberlyn Benitez

★★★★★

11 months ago

Mike was the sweetest and most professional person ever! He was able to get me an estimate to fix my vehicle and have it serviced the same day! 10/10 recommend

isaac stanton

★★★★★

4 years ago

After my car got t boned last month I had it taken here to be repaired. I’m so glad this is the shop my insurance sent me to! They kept me I updated and got my car done very quickly and it looks amazing! Highly highly recommend!!!

Allison Adams

★★★★★

11 months ago

Huge 5 stars! Huge shout out to MIKE! From the second we spoke I knew my car was going to get taken care of! Amazing communication, my car was perfect no complaints only smiles! I highly recommend going here and speaking to Mike he will get you right just like me! Thank you again to the team over there!!!!!!

Portia Brinson

★★★★★

10 months ago

Excellent work, prompt attention, timely updates and personalized service. thanks to Mike. Date of completion was kept as planned. On day of pick up car is upfront washed, vacuumed cleaned inside and out. I appreciated that very much and they even arranged rental drop off at the shop. Customer service is king at Classic collision Ashley phosphate North Charleston. A+ to Mike

Lakeisa Boyd

★★☆☆☆

8 months ago

Natalya was nice, but when they returned my vehicle To me after the repairs were done the Hood Ajar warning light was on. This was not on when I put my vehicle in their possession. So why would you say you're going to fix it as a kind gesture when this light was NOT on when I dropped the car off to your business. That was not nice and I didn't care to be treated like you were doing me a favor. Do I recommended Classic Collision on Ashley Phosphate sure just make sure everything is as it was before you put your vehicle in their possession.

Veronica Williams

★★★★★

4 months ago

Thanks to Mr.Mike and his team workers, they did amazing job! Mr.Mike I really appreciated you for being so helpful and understanding ❤️ Veronica 🙏 for abundance for y'all

Kayla Ingraham

★★★★★

Edited 10 months ago

I highly recommend Mike and his team. They did a fantastic job on my car. Mike was very polite and kept in contact with me about the status of my vehicle. My husband and I are exceptionally pleased with the work that was performed on our vehicle and our car looks and drives like it's brand new. Thank you so much! I greatly appreciate y'all!

Lynn Christian

★★★★★

3 years ago

Mom’s car was damaged by a hit and run. Brought her car in for an estimate. I couldn’t have asked for better service. Jared Moran definitely needs a excellent review for his courteous and fast service. I highly recommend Classic Collision and Jared. Thank you very much! Lynn

Quilta Gathers

★★★★★

8 months ago

I want to share what an excellent experience I had with Mike and the team at Classic Collision! After I was rear-ended, the other party’s insurance recommended them as the repair shop and I’m so glad they did. From the start, Mike provided top-notch communication, keeping me updated throughout the process and making sure I understood every step. The customer service here is truly outstanding! Mike went above and beyond to ensure I was completely satisfied, and my car looks even better now than it did before the accident. The entire staff was friendly, professional, and made me feel like family. I’m so grateful to Mike and the team for making a stressful situation so much easier. 10/10 I will definitely recommend Classic Collision to anyone in need of collision repairs!

Brandley Reyes

★★★★★

6 months ago

Amazing service and going above and beyond! Mike was a rockstar, super professional, and extremely friendly. The work on the car was also perfect. Overall, my experience was so good and he was so friendly that I genuinely feel it needed to be recognized by leaving this review. Please keep delivering such excellent service!

Aerolle Ameer Mitra

★★★★★

4 months ago

Classic Collision did an amazing job repairing my car — the whole process was smooth and stress-free. Special thanks to Mike, who went above and beyond to keep me updated and made sure everything was done perfectly. The quality of work is excellent, and the customer service is top-notch. Highly recommend Classic Collision, especially if you want someone professional and reliable to take care of your vehicle!

Ricky F

★★☆☆☆

3 months ago

My vechile was brought here after an accident and I was told by Mike it would be ready in 2 weeks. I guess Mike left the company shortly after and over a month and a half went by and I received no information as to what was going on, and I had to call the shop myself multiple times to ask for updates. After I receive the car back, my backseats were dirty with black marks from something, and there was trash from the accident left in the trunk of my car. The quality of the repairs was good, no complains there but I was honestly just disappointed with the overall quality of everything, the cleanliness and way they returned my car and the communication of the shop. Just be honest with timelines, I understand parts can be delayed or not right but when you’re not calling your customer to let them know what’s going on and they have to reach out to you that just seem right.

Jake Proctor

★★★★★

3 months ago

I had gotten into a fender bender with someone and was recommended Classic Collision and from now on, I’m going to recommend them too. They were respectful, knowledgeable, communicative, and professional in every step of the service. When I originally had brought the car in the gentleman behind the counter, Bailey, let me know he would have the teardown done the same day and get parts ordered ASAP. The parts took a minute (as to be expected), but when I got the car back it was in a better condition overall than when I turned it in. They’ve done a great job with the paint and headlight replacement, and even washed the car! If you ever get into an accident or need body work, call these guys first. Their shop is a little tough to get to but it’s beyond worth it.

Eric West

★★★★★

10 months ago

I just wanted to let others know how great my experience was at Classic Collision! My car was backed into and State Farm uses them as a preferred repair shop and I am glad they did. Mike couldn't have treated me better! His communication and customer service is outstanding!!! This is the type of customer service that you just don't find anymore. Mike really does go above and beyond to make sure you are satisfied with the end job. My car looks better than it did when I brought it to them. The whole staff there is friendly and treats you like family. I will highly recommend them to anyone with a need for collision repair.