Where is Caliber Collision located?

Caliber Collision is located at Caliber Collision, 3633 St Augustine Rd, Jacksonville, FL 32207. You can find their exact location and get directions on the map provided above.

What is the overall rating for Caliber Collision?

Caliber Collision currently has an overall rating of 4.5 out of 5 stars, based on 320 reviews from the community.

What are the opening hours for Caliber Collision?

The opening hours for Caliber Collision are: Please contact the business at 19044839140 to confirm their current operating hours.

Best Car Repair in Jacksonville, FL: Caliber Collision

David Pomar

★★★★★

2 weeks ago

I came by for an estimate out pocket, I did not have an appointment but the front desk went to find out if someone was available and they got Anil. Anil dropped what he was working on at the time and we walked around my truck and he went in and wrote an estimate for me, which I'm still deciding on the repairs and my next course of action. However, Anil went out of his way and was professional with an accurate estimate and I will recommend Anil and Caliber for any repairs that my friends may need as well as myself.

Michael Davis

★☆☆☆☆

9 months ago

They get a 2 for the speed. Thats the positive part. When I came for my initial appointment, I sat for about 20 minutes until I had to call them to be acknowledged. Granted, they said geico made the appointment and they don’t always know when that happens. But still…questionable. Hector was nice and accommodating. He got me taken care of. He even advised me of a wheel bearing issue. I appreciate him for that. I came in with needing my bumper fixed, pained, and my rim replaced. The paint was pretty decent, but my rim was the wrong color. That makes me question the due diligence of the technician. They had 3 other for reference, plus the one they took off. When I let Hector know, he rubbed a different rim, like it was dirty, but realized it’s grey and not silver. He said he’d order me another. An inconvenience for me that could’ve been avoided. I believe they have to remove both bumpers for sensors and such. The technician put my bumper on so sloppily, I had to write this review. I can stick my finger in places they’re not suppose to be. Then they left a dirty paper mat half crumbled on the passenger seat floor as icing on the cake.

Willie

★★★★★

a month ago

I had a great experience at Caliber Collision after my recent accident. From start to finish, the team was professional and Autumn kept me updated throughout the process. Highly recommend them for anyone needing quality repairs.

Shanietha Taylor- Dimmons

★★★★★

5 months ago

My new chevy looks brand new again after an accident they did amazing work matched my color perfectly i recommend extremely

Dwayne Sutter

★★★★★

2 months ago

Great customer service and great work. I’d like to give a special shoutout to the manager Mike. He is the best. Need any work done i recommend caliber collision on St. Augustine road. You will not be disappointed.

tangi green

★★★★★

3 months ago

Caliber Collison did a wonderful job repairing my vehicle. They kept me updated throughout the entire process and I was able to pick it up 3 days early. I'm glad to know I have another location that I recommend when needed.

Kimberly Kelly

★★★★★

5 months ago

Caliber Collision did a great job getting my car taken care of and back on the road quickly and efficiently. I was hit straight on the passenger side while going through a round about, they worked directly with the insurance company to handle the details, and kept me informed throughout the process. Hector was great doing the walk through and touching base as my car progressed. The paint job is amazing, and the quality of work by the team shows no flaws.

devin stark

★☆☆☆☆

3 years ago

I got my 2019 Kia soul “fixed” after a major $10k accident at their location April-June of 2021 and to this day I still find parts that were not installed properly, taken out, or unfixed. I found a missing clip under the hood, missing bolts for my radiator, clip in panel in the trunk is missing that wasn’t before, and my wiring harness connecting the alternator is frayed. All from the accident that was only front end damage. Yes they did fix my car, but some the parts haven’t lasted nearly as long as the original ones. Now I have to replace them myself after only a year & 1/2. If you do business here make sure you do a thorough examination of your vehicle before you leave, and request only new parts to be used.

Qassem Abdelal

★★★★★

a year ago

Fortunately I’ve only needed a repair shop 3 times in past 19 years. All three times it was a different caliber collision, Miami, Sarasota and Jax. This was the best experience yet because of my new friend Hector. I had gone into a local pharmacy for 20 minutes and found my driver side damaged by a hit and run without a note. I knew that my favorite car was in the right place and taken care of by someone who’s basically one of my buddies now. Give that man a raise, because I hope I never need CC services again, but if I do, I’m going to be asking for Hector to manage my vehicle.

Holly Joyner

★★★★★

3 weeks ago

Anil and the team went above and beyond. They were very communicative and made the whole process seamless! I would highly recommend!

Darin Schroyer

★★★★★

a month ago

Caliber Collision service advisor Anil was on point. Tremendously helpful with getting me an estimate to repair my BMW after an automatic gate closed on it. My new go to.

Stephanie McElveen

★★★☆☆

6 months ago

The staff were very communicative during my repairs to keep me in the loop on some things (especially on delays due to parts or staffing shortages) but overall some areas in my repair weren’t addressed. Should I need repair work in the future I may find myself being a bit more hesitant with this location. I will say that the work that was completed was nice, but there were some minor problems with resetting a few items to their original placement even after surface repairs.

Clifford Raczka

★★★★★

2 months ago

The collision and paint work was perfect.The cars interior was spot on and the customer service provided by Mya was truly outstanding,she provided step by step info about everything that was being done to my vehicle and a tentative completion date.Mya is a positive asset for Caliber and should be recognized for her outstanding customer service

David Williams

★☆☆☆☆

2 months ago

I would never do business with this company I just left the location at 3633 st.augustine rd I wanted to get an estimate on my company van they where not busy and to be honest the park lot empty I ask the lady could I get an estimate she was rude and told me I had to make an appointment and I could come back on Monday she free all day then. POOR CUSTOMER SERVICE and BAD ATTITUDE

Chris Hansen

★★★★★

a month ago

These folks are the real deal! They own it! Understand what client service is suppose to look like! Very open and honest in our conversations!

Carolina Fraga

★★★★★

2 years ago

Exceptional work! My car looks brand new. Autumn was very professional and awesome to work with during the whole process. We were informed on everything that was happening and on the work being done.

Jason Fournier

★★★★★

8 months ago

I was recently involved in an accident where I was hit from behind, and naturally, I was very upset about the damage to my vehicle. From the moment I walked into Caliber Collision, I was met with understanding, professionalism, and a team that truly wanted to help. They assured me they’d take care of everything, and they absolutely followed through. Not only did they explain the repair process clearly, but they also helped coordinate my rental car by providing information and making calls on my behalf—which really took a lot of stress off my shoulders. A special thank you to Mr. Schroer for his exceptional service and support throughout the process. If you’re looking for great service and a team that truly strives for excellence, Caliber Collision is the place to go. Highly recommended.

KTF

★★★★★

6 months ago

I went to caliper collision on saint augustine road after a hit and run accident that was not my fault. Mike was courteous and professional through the entire ordeal. Anytime I need body work done. Mike, at the saint Augustine.Location is the only person that I that I will deal with.

Pamela Rhoden

★★★★★

7 months ago

Caliber Collision did an AWESOME job repairing my Chevrolet Malibu LT! HECTOR is GREAT!! He made my experience very pleasant and stress-free! Hector is an asset to Caliber Collision, and they are very blessed to have such a GREAT employee!! Thank you, Hector, and manager Mike!