Caliber Collision

Connie Posadas

★★★★★

2 years ago

Jessie was amazing. I had the best experience there. I received text, email & phone calls to keep me informed of the progress of my vehicle. My car looks better than it did before I took it in. Very efficient, friendly and amazing customer service. They made the process easy and stress free.

Michael

★★★★★

4 months ago

Great customer service! Fast and easy to work with! Thank you for helping with a bad situation!

Claudia Guzman

★★★★★

a year ago

I had an incredibly positive experience with Caliber Collision! They were extremely responsive and kept me updated throughout the entire process. Manny went above and beyond to make sure my car looked perfect when I picked it up. Highly recommend their service!

Chris Yackulic

★★★★★

7 years ago

This one if the best and fair priced collision shops you can go to, I wish they were a little better in communication department but what they lack their they make up for in quality work and great fair prices.

JAVIER D

★★★★★

6 months ago

The receptionist is very helpful and communicative. She made everything easy for is. Good staf and highly recommend.

Deanna Marrujo

★★★★★

2 years ago

I have had my car repaired twice at the Caliber Collision on Buchanan St. in Corona. The first time being referred by my insurance company, the second time I asked my insurance company if I could go back there again as I was so happy with them the first time! Their customer service is impeccable! Their repair team is very thorough, yet fast! The quality of work is amazing!! They kept me informed as to the progress daily via text or phone call sometimes twice a day if necessary. They make sure when you pick up your car that you leave happy and safe in your vehicle as they check all the safety features to make sure everything is working properly before the vehicle leaves. If a safety feature is not working properly they will negotiate with your insurance company to repair it before they hand it off to you. Great peace of mind! I trust them and recommend them!

P W

★★★★★

11 months ago

Had my wife's RZ 450E Lexus repaired here. They did a fantastic job. The SUV looks brand new. Great service, great work

Gabriella Greva

★★★★★

a year ago

Wonderful customer service from everyone! Specifically, Stephen and Amber were great! They were kind and were the face of what the company was for me since this was my first time there. Their work ethic here is amazing. Repairs look great. Vehicle was completed in a timely fashion (even before completion date), the vehicle is returned clean, and it was overall a great experience. They true model a “want to be there” attitude. Well done! Would definitely recommend to others. May God bless you, Gabriella

Hani Beshara

★☆☆☆☆

8 months ago

I recently had my rear bumper replaced and trunk worked on at this location. Unfortunately, the experience was disappointing. First, the new bumper did not match the color of the rest of the car. Second, the trunk area was left dirty, even though I picked up the car over an hour after being told it was ready — plenty of time to clean it. When I brought up these issues to the service writer, Carlos, he simply said he would let the team know, but didn’t take any real steps to resolve the problem. The next day, I noticed that the floor mats were missing. I called Carlos again, and he confirmed that they had them and I could come pick them up — no apology or explanation, just a casual “you can come get them.” This lack of attention to detail and poor customer service made the whole experience frustrating. I expected more from a professional repair shop.

Magda Esquivel

★★★★★

Edited 7 months ago

Caliber Collision Auto Shop provided me with excellent service. Manny kept me informed step by step. My vehicle was delivered on time as promised. Check them out! I recommend this place.

Gia Jennings

★★★★★

6 months ago

Paul was super helpful throughout the whole process. He provided updates and great communication. I was super pleased with the result of the repairs as well!

Christine M.

★★★★★

4 months ago

First time trying this location and it was fantastic. Everything went smooth from start to finish. I definitely recommend this shop!

Danisha Anyforo

★★★★★

5 years ago

My car was hit on a parking lot and my front bumper was hanging so I went to Caliber Collision to get an estimate, unfortunately I cannot afford to pay for the repairs at this time but Marcos the manager was able to reattach and align the bumper to make my car safe to drive and didn't charge me anything to do it. I will definitely bring my car to get fix at this location because the customer service here is the best. Thank you Marcos and team.

Brenda

★★★★★

7 months ago

Worked with Manny, he was awesome! The entire staff is amazing. Recieved text updates on my car's progress. My car was was vacuumed and washed when the repairs were completed. Would highly recommend Caliber Collison to anyone.

Osc M

★★★★★

6 years ago

Front office nice and friendly. The people doing the work in the back are A+. They left my vehicle looking new again. Overall experience was 5 star. FYI - It took a little longer than what was estimated. I was patient; afterall it wasn't their fault that my vehicle had to be repaired. My patience paid off. I let them do what they do best; repair vehicles. I'm very pleased with staff and the craftsmen whom repaired my vehicle. I highly recommend this place for your vehicle's needed repairs.

Chelsea Fifer

★★★★★

6 months ago

Great response time and very nice and professional staff. Work was done quick and very good quality. Very happy with my vehicle repair.

Rodrigo A Henríquez

★★★★★

a year ago

The quality of service by Caliber collision at 3860 Buchanan St goes above and beyond excellent customer service practices! Simply look at the pictures of how CLEAN my 2017 Taco TRD pro came out! Compare to the last 3 from the damage. Taco was at this location for about 1 month as its parts are quite rare. Customer service and advisor Manuel kept me consistently updated all the way through the repair! This location has been amazing! It's actually my 2nd time having a vehicle repaired here last year was our Camry with superb work both times. This repair they even waited on me a whole week, long enough for me to come up with the necessary amount to cover deductible. Beyond grateful and will absolutely take vehicles here if future insured incidents were to occur. Praise goes to manager Ruben, and front-desk rep Amber as well! 5-stars.