Caliber Collision

Karen Alara

★☆☆☆☆

a month ago

DO NOT USE THEIR SERVICES. I went in a year ago to have my transmission fixed. When I picked up my vehicle, the driver side light was out which was not out when I went in. The warning light was on for the driver side light. They didn’t want to take responsibility for what they did. Caliber Collision claimed it was nothing they did. The part is costly because it was the light assembly for a 2019 Nissan Maxima. I ordered the parts and had a mechanic put the light in. It was not the light. Caliber Collision simply did not want to take responsibility. I finally had someone to fix the part. No one could figure out what they did. DO NOT USE THEIR SERVICE.

Hope May

★★★★★

3 months ago

This caliber location was a fantastic experience. The staff at this location are always so kind and helpful. They made the process so much easier and less stressful. Kristi was very patient with me and friendly. I recommend this location to anyone who needs their car repaired or has been in an accident recently!

Melody Watson

★★★★★

a month ago

I had a very pleasant experience at Caliber Collision. I got my lights sanded and buffed on my old 2009 Toyota Camry so I could finally see at night. Justin hooked me up with a great deal, super nice!

Dillman Cothren

★★★★★

3 months ago

Had a great repair experience with Caliber. The collision itself was frustrating and trying to find a repair shop to work on my EV vehicle added to the stress. Kristi took the time to explain the process and restored my confidence that my car would be taken care of. The quality of the repair and the service from Kristi as well as the other staff exceeded my expectations. Highly recommend.

Wooly Bully

★★★★★

6 months ago

Twice over the past several years, Caliber Collision has provided courtesy services. The first was when they told me to purchase a door handle so they could train a new tech to replace it, for free. Today, I took my truck for an estimate because one of the windows wasn't going all the way up. The window was out of the track and they fixed it in 3 minutes. No charge. I've brought vehicles here with dents in them a few times, too, and every time the service is impeccable, the folks are courteous and friendly, and I am always satisfied.

Ray Watson

★★★★★

a month ago

Justin was very friendly and helpful to boost the efficiency of the headlights on my daughter’s car. Very prompt and made sure we were happy with the service!

Andy Tong

★★☆☆☆

3 months ago

Poor communication from the Frisco location. I was not notified for multiple days that my car was ready for pickup because they had my phone number wrong, and I never received any updates by email. The repair quality was also disappointing. The paint job has visible defects, including two small bumps about the size of a grain of rice, which should have been caught and corrected before delivery. I would not return here and would not recommend this shop.

Dave Schain

★★★★★

5 months ago

Great experience here at Caliber Plano. Justin and his team took great care of me and my car. So glad we chose this location. If you need collision repairs, I highly recommend Caliber Plano

Kathy Platt

★★★★★

4 months ago

My car came out in better condition than when I got it from the dealer. Also, they were very transparent and got the work done early. Will use this company again and really appreciate them.

MMR

★★★★★

2 months ago

My experience after a collision was wonderful! Caliber provided peace of mind throughout the entire process. Joey was amazing to work with!

Robert Andrews

★★★★★

6 months ago

Christy and Justin at Caliber Collision helped me through a very difficult situation. They did not pressure me to fix a car that had more damage than it was worth, and gave me time to figure out what I wanted to do. I have fixed other vehicles at Caliber, but this time I didn’t, and it was nice of them to work with me on my situation. It meant a lot, and they deserve high reviews for their customer service. Thank you 💗

Denise Escobar

★★★★★

6 months ago

Great experience with Caliber. Their staff is great to work with and they keep you updated as the work progressed. My car is brand new again!❤️ I would definitely recommend Caliber Collision.

Jen Sullivan

★★★★★

4 months ago

They were friendly, easy to work with, communicated regularly throughout the process, had my vehicle ready early...No complaints! I'd absolutely take my care there again.

Pilar Pitalue

★★★★★

5 months ago

My mom is visiting Dallas and stopped by Caliber Collision on Monday evening for what she hoped was a minor repair to my grandfather’s car. Justin was insanely helpful and worked quickly to fix the car. Would recommend Justin and Caliber to anyone in the area!

Abhratanu Saha

★★★★★

9 months ago

From start to finish, my experience with Caliber Collision was nothing short of exceptional. I brought my car in to fix a small dent, and they treated the job with the same professionalism and care as if it were a major repair. The staff was incredibly welcoming and walked me through the entire process clearly, answering all my questions with patience. They provided an accurate estimate upfront, and the turnaround time was quicker than expected. When I picked up my car, I was honestly blown away — the dent was completely gone, and the area looked flawless, like it never happened. They even cleaned the car before returning it, which was such a nice touch!

Jason Craig

★★★☆☆

a month ago

Make sure you take a close look at your vehicle when you get it back. I've had to send vehicles back twice for unsatisfactory work. They'll correct it, but only if you catch it. Take your time looking it over.

Brian Roach

★★★★★

3 weeks ago

Worked with Justin Weatherall. He was prompt, courteous, and professional. Answered all my concerns and got the job done quickly.