Car Care Chicago - Goodyear

Bhaskar Varanasi

★★★★★

3 weeks ago

We stopped by this tire repair shop and had a great experience from start to finish. The staff was welcoming and professional, and Omar truly went above and beyond to help us. When I explained that I needed to get back to Detroit, he made sure our vehicle was taken care of quickly and efficiently. Not only was the service excellent, but the price was a pleasant surprise — very reasonable and much lower than we expected. We’re so glad we found this shop and had the chance to work with someone as customer-focused and dedicated as Omar. Highly recommend!

Tyler Becker

★★★★★

2 months ago

Great place to go for service! Omar always helps and is transparent with pricing, service options, and patient with customers. He even offered me a ride back to our apartment, only a few blocks away, since it was below 0 outside - super nice. We have brought our 2022 Elantra Hybrid in for a couple of services and it has always been easy to walk in on a Saturday, at opening time, without an appointment. They are flexible and complete work quickly. We just had an oil change, tire rotation, transmission drain/fill, and filter replacement and the car was ready by noon after dropping it off at 7:10am or so on a Saturday! Quick turnaround for a busy weekend. Solid, reliable, and transparent work and services, what more can you ask for?

Sudharsan G

★★★★★

3 weeks ago

I recently replaced all four tires on my Mercedes C300 at Car Care Chicago – Goodyear, and I honestly couldn’t be happier with the experience. From start to finish, the team was incredibly friendly, professional, and transparent. They took the time to explain everything clearly and helped me choose the right tires for my car without any pressure. I truly appreciate their attention to detail and great customer service. If you’re looking for a trustworthy place that does excellent work, I highly recommend them!

Rob Hall

★★★★★

a month ago

Very great customer service, my needs were met in a prompt response time and Amir is very helpful and professional! I would recommend anyone to come here for tire services and beyond! Thanks guys!

Marie McCormick

★★★★★

3 months ago

I came to Goodyear for service and had a great experience. The staff was professional, friendly, and knowledgeable from the moment I arrived. They took the time to explain what my vehicle needed, answered my questions clearly, and didn’t try to pressure me into unnecessary services. The service was completed in a timely manner, and I felt confident that my car was handled with care. The waiting area was clean and comfortable, which made the experience even better. Overall, Goodyear provided reliable, efficient, and honest service. I would definitely recommend this location to anyone looking for quality automotive care.

Nikki Yonushatis

★★★★★

3 weeks ago

I was on my way to dinner for my daughter’s 14th birthday and I got a flat. At this point, I was already quite a distance from home, 3 kids in the car, and I definitely wouldn’t make it. I came here, and even though they were already booked, Omar fit me in at 6pm so that I can manage to still get out for my daughter’s birthday and get my kids home safely. Super appreciative for Omar at Goodyear!

Honey Sweet

★★★★★

a month ago

Jesus was amazing! He was honest, professional, and took the time to explain everything clearly. I felt comfortable and confident leaving my car in his hands. The service was fast and done right. You can tell he really cares about his customers. I highly recommend him!

Joe Ellis

★★★★★

3 months ago

I had a great experience at Car Care Chicago. They got me in and out quickly, and everyone there was very nice, genuine, and honest. Amir was amazing and extremely helpful. He was very transparent through out the entire process and let me see the issue with my tire first hand. The whole team was professional and easy to work with. I am very pleased with the service and will definitely be coming back.

Yasong Yu

★★★★☆

a month ago

As a car enthusiast, I do a lot of my own car maintenance, but there are certain things that require special equipment that I need to rely on shops. Decided to try this shop for balance after I noticed one of my winter wheel's weights fell off on my civic type R, and I was taken care off promptly. However, when I got home, I noticed the center cap on the wheel was gone, likely due to improper installation. The shop did end up ordering a new one free of charge for me. I appreciated that, people make mistakes. I ended up returning to the shop a week later to have the other 3 wheels rebalanced, this time with wheels already taken off the car. Each wheel costed me 25 dollars to balance, just like the first one, even though I had already taken them off the car myself. It probably takes a few minutes each wheel to balance. Price is set, I get that, fine with that, but there was also a 20 dollar shop supply charge? I guess for the few pieces of wheel weights? Was a little over 100 dollars to balance 3 free standing wheels. TL;DR: great customer service, friendly people, but probably not the best bang for your buck and questionable attention to detail.

Jonathan Law

★★★★★

a month ago

Amazing service along with very Friendly professionals who care about their customer needs! Came in with an issue that I thought originated from one place but turns out to be somewhere else. They were very honest with me in the beginning and didn’t want to charge me for something they think wasn’t an issue so instead they did a more in depth inspection to find out what the problem was and got it fixed for me. The honesty from them was top notch which is why I would definitely recommend this place to others and come back with any more problems I have with my vehicle.

Tanmay Kavathekar

★★★★★

3 weeks ago

Omar at Car Care Chicago was very helpful! Our service experience was great. I called in to inquire about mounting my license plate and changing out my wiper blades and the service was done same-day with minimal wait time. Highly recommend Car Care Chicago.

Grace Bell

★☆☆☆☆

3 weeks ago

I caught a flat tire on LSD, had to exit and googled this business took a while to drive there. My children and I made it there, after the hours stated they close at 7pm, granted I made it there at about 6:45, only to get turned down. There was about 6 guys standing at the corner, I can in desperate, as my tire was torn to shreds from having to drive a ways. The one guy who I assumed was the spokesman stated, “ sorry but we are closing, we been here since 6:45 am and want to go home too”. This was said to me like I made the schedule, I totally get when it’s time to go, people want to get home, but with the hours saying close at 7 and it was only to change the tire, I was truly confused. Being that I work in Customer Service as well, I know the importance of helping the customer, cause in hindsight they are the reason we are in business. I had to drive a whole lot longer to get my tire replaced, only to find out my rim had also cracked from having to drive that long ways. I would have respected what was told to me a little better had it been after 7 and not so many mechanics standing there just looking at me, one even stated the tire guy was gone for the day. But I would never set foot in the business again. Thanks for the service fellows. Thank you for the clarification

Molly Lehr

★★★★★

Edited 2 months ago

Towed my car across the city to these guys because I won’t trust anyone else! Great service. They make me feel safe and taken care of - especially with emergencies or problems. Quick, friendly, and trustworthy!

Denise Faulkner

★★★★★

a month ago

These guys are fantastic! Worked with me on pricing and did a beautiful job of getting me back on the road with safe repairs! Can’t say enough great things! This is the go to for the Chicago area. Super friendly as well! Ask for Omar and Jesus!

Saavedra Lewis

★★★★★

a month ago

I stopped by the South Loop location and had an amazing experience. The staff was outstanding—before I even said a word, he already knew exactly what I needed. That level of attentiveness is true customer service. His colleague in the office was just as kind and handled everything quickly and efficiently.

Cameron Monroe

★★★★★

a month ago

The service was great! I had a bent rim so my tire didn’t hold air pressure. They were able to get the rim fixed and a put a new set of tires on quickly at a fair price! Thankfully they are open on Sundays when most places are closed. Couldn’t recommend these guys enough!

Hector Murillo

★★★★★

2 months ago

From finding a place to park all the way to getting back in my car to leave was nothing but a welcoming vibe. Even on one of the coldest days of the year! I came in hella stressed but was received in such a great way, it felt like such a seamless experience! Ton of cozy seats in the waiting room. Overall would recommend service from this location to anyone I know that can get here 🔥 Oh! And if you get to work with Omar, even more of a recommendation!