Car Care Service

G B

★★★★★

8 years ago

Honest, impeccable, they had my best interest in mind. I bought a used 1996 used Honda Accord. Upon buying it they inspected it and let me know that I got a great car for a good deal. They could have made money off of me and charged me for the couple of things I needed to get fixed but they said they car would still work great without those tweaks and it has been. Thanks guys!

Chi H

★★★★★

7 years ago

Now is under new boss - Brett. They are fantastic and awesome. I did oil change services twice there already (two cars) within a year. I am now trying to grab everyone I know to do maintenance at this shop. Be sure to make appointment or talk with Brett first with your concern via phone/yelp.

Laura Wolz

★★★★★

7 years ago

I brought the car in after a terrible experience at the Ford Store in San Leandro ( I am not sure if they did what they claimed, a 100k service - when we tried to reach them they did not return our calls). What a welcome contrast in competence and communication! They diagnosed our issue. They stayed in communication with us. The price was reasonable.

Yumi L.

★★★★★

2 years ago

Our go-to repair shop for all of our car needs, we appreciate Brett who is always kind, non-condescending, and SUPER informative by always explaining to car owners what's going on with their car, in layman terms. Truly above and beyond service!

Bianca Ling

★★★★★

5 years ago

Found this local shop after a terrible experience at my local Mazda dealer, where the service writer lied to me directly to my face. Had a synthetic oil change performed, and all services come with a free safety inspection. Got a quote for the service before I brought the car in, and no unpleasant surprises when I picked it up. Excited to be able to work with a local Alameda shop too! Brett is conscientious and honest, and I'll be servicing my cars here from now on.

Dylan Stratis

★★★★★

5 years ago

I came in for a Pre Sale Inspection because I was interested in buying a car, I ended up not buying the car, but Brett did the diagnostic report and he was so honest and through and really took the time to look at everything and explain it to me. I was very pleased with his professionalism and the quality that he took in the minor task presented. I highly recommend Car Care Service for anyone looking for a legitimate and honest mechanic. Did I mention that I drove up from Santa Cruz?

Curry

★★★★★

5 years ago

Brett is very knowledgeable about cars. He is super nice, friendly, patient, and professional. I asked him to do a pre-purchase inspection on a Fiat 500. He did an excellent work on that and really helped me make a wiser decision. The price is very reasonable as well. I would definitely let him to take care of my car for future maintenance and highly recommended his store to all other vehicle owners. Thank you so much! Brett.

Ervin Lee

★★★★★

2 years ago

We are a big fan of Car Care Service in Alameda. We have send our Toyota and Honda vehicles for both regular service and major repairs. Most recently, our old Prius was randomly losing power when accelerating. The Care Care team drove the Prius for an extensive multi-day test drive until they experienced the problem. Car Care provided their assessment and recommended solutions. Since the problem was random in nature, and the repair required replacing a number of parts, they encouraged me to get a second opinion with another repair shop, if we were uncomfortable with their recommendations. We love their honesty and transparency. With their 100% past repair track record, we forego getting a second opinion and the repair fixed the problem. We don't expect mechanics to be always perfect in their diagnosis, especially with older vehicles with aging parts, but I respect Car Care Service's honesty and dedication to do their very best to fix the problem. We never felt fleeced in doing unnecessary repairs, their rates are always lower than dealers, and over the years Care Car Service has earned our trust.

Kelsey Chen

★★★★★

2 years ago

AMAZING experience. Had an issue with my car 2+ mechanics I took it to could not diagnose, including the dealership, which still charged me mad money to replace parts I didn't really need to fix. Brett got me in on a super tight timeline, and his mechanics immediately found the issue (which was indeed a bit sneaky / hard to diagnose). Fixed for an incredible price. Would highly recommend!!

Sue Trowbridge

★★★★★

a year ago

It's always scary when the check engine light comes on. Is my reliable old Toyota finally going to need a repair that sets me back a few hundred or a few thousand dollars? The best thing about Car Care Service is that I trust them implicitly. They've earned that trust over the decade I've been a customer. (Turns out the part required to shut off that pesky warning light cost under fifty bucks—and I had my car back the same day.)

Alain Chavez

★★★★★

5 months ago

Great service, been taking my car here since it opened many years ago. Nice friendly staff too, owner is very knowledgeable and fast!

Ghost M

★★★★★

a year ago

Awesome folks, quality work, timely delivery, and great service! I am so happy to have found such a great place and will proudlysupport this small business. Brett and his team came highly recommended to me by my neighbor, whose entire family had their cars serviced by Car Care Service. Now I can honestly say I also recommend them too! I made an appointment for a Friday brake inspection as I was looking for new brakes for my older car. They inspected it and told me exactly what needed to be replaced and the cost upfront. They were able to do the work that day. Their prices were very reasonable, and they went above and beyond to deliver within their estimated time frame. They did everything right to finish my car so I could have it for the weekend. I am so happy to support such a reliable and professional independent repair shop! Now I know where to go for all of my car needs! Thanks again!

Jacob Strong

★★★★★

a year ago

Car care service is there for you… Brett and and Long, these guys are local, knowledgeable, transparent professionals. When you take your car here, they will walk you through what they’re going to do so you understand the process and the actual labor involved to accomplish XYZ. Don’t forget to ask them questions! I would highly recommend these guys as reliable local car experts that will take care of your car and you.

Kenji O

★★★★★

Edited 2 years ago

This place is the best. These guys are completely above board, honest as the day is long, and they know their stuff. This is my second car that I’ve broght to them; tonight on the way home the check engine light came on; this could either be something simple or the death of a vehicle. I dropped by at 5 o’clock to see if they could get me in the next day (The owner and mechanic had to leave to pick up his kids but instead he took a few minutes to help me ) they took the time to check my oil level and run a diagnostic. No need to worry. Cost $0.00. 2024: I've been back sinnce and my review still stands. As a geek myself I took one look in their shop and realized that these guys were serious: half of the shop looks like a junkyard - fancy waiting rooms? No. Coffee? Sure if you go across the street. Mechanical geeks who love what they do? Yes they are!

J Dodson

★★★★★

7 months ago

I honestly wouldn't the take my car anywhere else after seeing how Brett was able to rejuvenate my 20 year old Infiniti FX. The car needed brakes and bearings and he was also able to find and fix my elusive oil leak I was stressing over. He found that my camshafts sensors needed to be replaced and the results were night and day, I can't get over how much of a difference it made. This guy really knows his stuff, the car drives like the wind and I couldn't be more satisfied with his work. I would recommend Car Care Service to anyone in the Bay Area in need of quality import engine work.

Alyshia Guerrero Silva

★★★★★

6 months ago

One of the best mechanics I’ve worked with. I had an issue that several dealers couldn’t fix and he was so thoughtful and thorough. Also so reasonably priced. I feel infinitely safer in my car thanks to him.

Brian Huddleston

★★★★★

9 months ago

I want to call out the amazing excellent service I just received from Brett at Car Care Service. It all started on Tuesday at 5 p.m. when my car lost power and made grinding sounds while accelerating onto the freeway. Once the tow truck finally arrived, I found that almost every place was closed. I kept calling around and luckily found Brett at Car Care Service. Technically, they should have been closing, but they told me to go ahead and bring the car in. I think they kept the door open long enough for me and the tow truck to get there. I was absolutely sure my transmission had failed and was terrified it was going to come with a very painful price tag. Brett took the next two days to do a full diagnostic and check everything. He identified two broken axles in my car and was able to get it fixed and back on the road within 48 hours. He was very frank and upfront about all the work and recommendations, without being pushy about any services. I was ecstatic and very happy with their work. The car is running beautifully. They were even able to look into two other issues I had asked them about. Their professionalism, amazing demeanor, and friendliness make them a shop I will happily return to again and again.