Royal Auto Repair

Maria

★★★★★

a year ago

Friendly, capable, knowledgeable mechanics have me a great deal, even suggested ways and websites to find parts for my old car. Did I say they know whAt they are doing? New or old, you'll be glad to bring your car here.

Mason Rashid

★★★★★

5 years ago

Craig and his mechanics are hard-working and extremely honest people. The business is fixing cars and no hype. These guys are very trustworthy. I took my family car (Mazda5 Minivan) to them for strut replacement and a noise coming from the front end. Craig and his mechanic Kevin troubleshot the problem with the noise and finally after 2 previous trips to the dealer, found the problem and replaced worn control arm bushings. The car now drives and sounds great. I recommend this shop.

Joseph Adkins

★★★★★

3 years ago

I've been taking my vehicles here any time my Check Engine Light comes on, or anything that's out of normal operating conditions. They've never, never failed to find and repair the issues in a timely manner. To me, there is no doubt to where, and who I trust with my automotive repairs, hands down, the best. Thank you, much appreciated.

David

★★★★★

2 years ago

Incredible, quick and honest. I have a family member who has been driving a diesel VW for the past five years. They took my Jeep Cherokee for a day and accidently filled it up completely with diesel. Not wanting to cause any damage I had the vehicle towed to the ONLY place that answered the phone AND was willing to take on the job of dropping and emptying 14 gallons of diesel. No joke, the one other shop in Alameda that did answer didn't even want the job...too difficult. Jeep was dropped off on a Friday right at the 5 o'clock closing time and I had my jeep back running perfect Monday morning. Everyone that I spoke with was respectful, honest and transparent with work that would be done and the repair estimate was spot on! If you need work done save your self the time and go here for quick and honest service!

David Hicks

★★★★★

a year ago

Craig and his crew are honest, fair, and do great work. I feel they go above and beyond without overcharging. I moved here from NYC last year and found my go to mechanic in Alameda

Spencer Harris

★★★★★

2 years ago

I was in a pinch and Royal Auto Repair mounted a tire for me really quickly. While waiting I witnessed them demonstrate a saintly level of patience and understanding with another customer. They are genuine and it shows. I will definitely be recommending them to my friends here on the island.

Jewell Kidd

★★★★★

Edited 3 years ago

These guys were fabulously awesome. I went at 8am on a Saturday. Craig (boss man I think). He explained it was half day for them so most likely would not be able to look at my car till Monday..The Stability Control light was on. He Explained it was safe to drive around town till Monday. I came back Monday. First of all the diagnostic test was only $75. I recently had tires rotated and wheels aligned. Well nothing showed on the exam and they couldn't reset the dash light and only charged $50. So many others would not have been morally considerate..I'm new to Alameda.they will surely be my go to auto servicer's for more serious conditions. They had plenty business and treated everyone as they mattered. Great guys👌

Melissa

★★★★★

7 years ago

My husband and I have both had our cars worked on here. This week, we took them in to be serviced as we’ll be driving 2000 miles away to move to the Midwest next week. I had to post a review because this team of mechanics is hands down the best. They ask you how you are, they have a sense of humor, they’re incredibly personable and kind, and best of all, they seem to have such empathy and understanding when it comes to breaking the news that your car needs some expensive work done, and they make it obvious that they want to help you out by giving you options and explaining everything in detail so you can choose the path that works for you financially. They don’t just skip over the fact that there might be a cheaper part that will save you money, just so they can make more. They try to get your car done as fast as possible to ensure you don’t overpay for hours and hours spent with them doing god knows what. They break down everything they did for you. Both my husband and I were disappointed to learn that we’d each be needing $400-$600 in repairs for our cars to make them safe to drive cross-country but the guys here obviously knew that was rough, and were kind and empathetic the whole time without pushing us to do anything. We trust them, they work WAY faster than you’d expect given how busy literally every place in the Bay Area can be, and we just both really appreciate them! PS: Craig is the one we’ve worked with the most. Super super good dude. Thanks Craig!

David Chen

★★★★★

5 years ago

Incredible service beyond expectation. When my emergency roadside assistant told me my car wasn’t drivable, I found this place nearby where I live. All it took was phone call — they accepted my request for my car to be towed there. In less than 24 hours, they fixed the main thing and found additional issues. They called me for permission to fix more things, which they finished in just a few hours. Royal Auto Repair truly gave me the “wow, that’s incredible” moment. The price was reasonable as well. Servicemen were very professional and friendly. Definitely will revisit if I need car related help! 5 stars without question.

D. Kendall Grigsby

★★★★★

2 years ago

Royal Auto Repair is really one of the best service garages you can find on the island. And there are several good ones. I have taken all my cars there for many years now, both old and new cars, American and European. Trust me when I say you can trust them. Craig, the owner, is genuinely a good and reliable guy. He'll get you what you need and charge you a fair price. He's backed up by some of the best mechanics in the business. Thanks for your great work Royal Auto Repair.

Rob Cruz

★★★★★

4 years ago

Stop searching now! The high reviews are spot on. If you are looking for an old school, honest and totally affordable mechanic that will become your new friend, go to Royal Auto Repair. These guys know their game and are very helpful. I wish they were in LA where I live because they would be my vehicles new car Dr. Call them and give them a shot when your car is ill next time.

Thomas Buttner

★★★★★

a year ago

Clutch, flywheel, rear main seal, transmission and diff fluid changes done on my truck same-day for a very good price with zero drama. Craig and Kevin were great to deal with and I'm so glad I had them take care of my truck. Ideal shop experience and a big relief, I'll be sure to bring them my next job.

Tristan Johnson

★☆☆☆☆

Edited a year ago

I brought my car here due to the location, a previous good experience, and because the owner has implied he was very familiar with my older model car (an invaluable resource these days). My car had starting issues that another shop failed to address. I told them my car's model has a well known issue which presents with these exact symptoms and they might want to check that. I was brushed off multiple times and when they finally offered to check it, it was made clear they didn't think that could possibly be the problem, but they did think I was an idiot for thinking it could be. They replaced my fuel pump and I had to bring it back two days later when the car died. They replaced some relays, but it failed to turn over several times on their lot after this "repair", I refused to take it home when they insisted it was fine and that the pump just wasn't primed. They called to tell me they had installed a faulty fuel pump and that they would warrantee it and swap in a new one the next day, but walked this back and claimed no such thing happened and that nothing was wrong with the fuel pump. This went on for two months without a fix. I went elsewhere and they checked the problem I suggested to Craig at the beginning without me having to say a word about it and that turned out to be the problem and my car was fixed in 3 days. The fuel pump also died three weeks after that and I had to get a tow and pay another $900 for the fuel pump that I paid Royal $900 to install to be replaced. Edit: Broke down yesterday, towed to other shop. What another part Royal played with was broken. I am now proactively replacing anything they touched.

Michael Alperstein

★★★★★

5 months ago

These guys are great. My car was leaking and I called and brought my car in right before they were about to close and Kevin made time to have a look. They are reasonably priced and honest.

Matt Grigsby

★★★★★

a year ago

Craig and team were fantastic to deal with and repaired my Fiat 500e quickly for a reasonable price. Being an electric vehicle, the request was non-standard and the repair was done without question. Craig was responsive via email which made scheduling the visit even easier than most local shops. I’d gladly return and would recommend Royal Auto Repair to others!

Cristina Aamot

★★★★★

4 months ago

Craig and his team provide the kind of service your grandpa talks about: honest, professional and more than reasonably priced. His team and service rekindle the small town, old times trustworthy and hardworking ethic that drives a family owned business in a tight community. Highly recommend this gem of a shop!!

Francine Reck

★★★★★

7 months ago

Craig, the owner of Royal Auto Repair in Alameda, is hands down the most honest, professional, and knowledgeable mechanic you will ever meet. He and his entire team are truly top-notch. They never try to upsell or push unnecessary services—something that’s so rare and refreshing in the auto repair world. My whole family brings our cars to Craig because we’re so impressed with not only the quality of his work, but also his dedication, integrity, and clear communication. He always takes the time to explain what’s going on and makes sure you feel comfortable with the process. Craig and his crew are phenomenal, and I can’t recommend them highly enough. If you want an auto repair shop you can trust completely, Royal Auto Repair is the place to go!