Car Pros Muffler Masters

Tim Wolfe

★★★★★

2 months ago

This truck repair shop did very good work of 4 jobs on my work order, including installing customer-supplied parts (if they fit). No Upsell attempts, and they look up at the counter the affected diagrams to work on. Honest and fair price and time involved, I come here regularly for truck fluid changes.

John Burns

★★★★★

2 years ago

The service is excellent and the techs really know their trade. I’m a fleet mechanic, but don’t weld or do any custom exhaust work, so I figured I’d bring the classic truck I’m working to them to do the exhaust. The techs, particularly Jonathan who was working on my truck (a 1967 Chevy C20), are knowledgeable and nice people. They let me go under the lift with the tech and describe how I wanted the exhaust to look, where I wanted a break in the system for servicing purposes, and how I wanted the exhaust to exit the rear of the truck. They even reworked the exit location when I realized I had made an error describing how I wanted it. They really went above and beyond when it came to making it the way I wanted it and they cared that I was happy with the work in the end. Todd, the service writer who I scheduled the appointment with, was really helpful and I enjoyed chatting with him as I waited for the work to be done. All the folks at this shop give the impression that they genuinely care about the customer and are willing to work within the customer’s budget. I work in this industry and it seems that this is rarely the case. Though I tend to do all the service and repair on my own vehicles, I have been recommending this shop to anyone I know in the Springs who needs car work done.

Wolfe Mata

★★★★★

4 months ago

“First Impressions are lasting impressions!” & that counts me in as a repeat customer. Starr is the first person I met who has a great demeanor & that followed suite with the rest of the team. My rating is “Excellence in Customer Service!” From servicing my vehicle running great again and especially being treated as a valued customer not just a number. Wish Car Pros Muffler Masters continued Success & their team a Good Life!

Wyatt Fitterer

★★★★★

2 months ago

Car Pros is professional and timely. They took great care of our BMW. No price gouging or pressure to get extra maintenance done. Over all we’re really satisfied.

Braeden Makin

★☆☆☆☆

5 months ago

I’ve been coming here for years. The past couple times I’ve come, I have had to decline service. I won’t be returning again. The service writers are not personable at all. Especially “Star” he is not at all nice or happy to help. I just wanted some exhaust work done—even brought my own stuff to make it easier and of course they want $630 for 3 small welds. I said “I’ll pass” when I get the quote. Walk out to leave. No “have a nice day” no nothing! Where did good customer service go? It was nice while it lasted. Hope this review helps someone else.

Marzena Wielgus

★★★★★

5 months ago

I had muffler issues on my Porche Cayenne and brought my car for consultation. They recommended to do engine flush before major repairs that would have costed me thousands of dollars. I went with their recommendation and it has been a few months now and the engine light has not turned on again. Have no issues whatsoever. Greatly appreciate their help!

Landon Swarthout

★★★★★

7 months ago

Came in on short notice to get some muffler work done. They got me in and out very quickly. Work looks very quality and fit is perfect! Couldn’t ask for much more.

Jim Grazulis

★★★★★

3 months ago

Everyone at Car Pros has been very knowledgeable, personable, and worked together to correct the issues with my Jeep Grand Cherokee. Marvin, in particular, is very courteous, knowledgeable, and able to describe the issues my vehicle was facing. My Jeep is now running as it should and I highly recommend Car Pros for any vehicle needs.

Henry Sorensen

★★★★★

4 months ago

This place saved me a lot of money and time. I recently moved here out of state and needed to register my diesel truck that was required to pass an emissions test. I failed the first emissions test due to not having a catalytic converter installed on my truck so I spent a couple weeks calling around to several shops and getting quotes for a catalytic converter. Almost every quote I got was for well over 2,000 dollars just for a catalytic converter!!! Car pros did it for 1100 and then recommended a repair for an axle seal that was leaking for an extra few hundred. So for less than 2,000 dollars I got the catalytic converter installed, a faulty axle seal replaced, passed the emissions test the next day and got the truck registered. I highly recommend this shop and I almost forgot to mention they took my truck in for a pre-inspection to make sure they knew exactly what it needed and it was free! This shop is excellent!

Jaden Birkenfeld

★★★★★

5 months ago

They got me in same day for an appointment. Installed my aftermarket exhaust and it was really quick, in n out within a couple hours off a walk in basically. Price is definitely reasonable and surprisingly cheap in my opinion. The Customer service was awesome as well. I recommend this place for sure.

Brian

★★☆☆☆

4 months ago

This is about 4 months old. Leaving this cause I just saw another very similar review in regards to a quote. I went in for a quote just to get a muffler swapped for an after market. Quoted over $650 for just a muffler! I’ve had full systems installed for under $500. I couldn’t believe my eyes when I saw that quote. I thought maybe they accidentally quoted for a full systems I wanted to work with them due to their location and clean shop and seems to have good people which is why I left it at 2 stars. I originally called them cause I referred to someone who had a full system done here for around $450. I know rates have gone up everywhere but that’s outrageous! Another shop in town quoted under $300 and this seems to be close to what I’ve researched many people paying, but it is on the other side of town, I haven’t committed to doing the work and it’s just gotten put off. They also were quoting much higher than what the muffler alone costs.

Crystal Geary

★★★★★

5 months ago

The guys did a great job! They were very trustworthy unlike most shops. They had my car done really fast as well! They can do it all for any car service needed! I highly recommend Car Pros Muffler Masters!

Levi Walker

★★★★★

2 years ago

This place is awesome, professionally friendly staff, knowledgeable and reasonably priced for the quality of instalation and parts. Dropped my chevy S10 of last Tue morning to get a quote, had such a great experience with the guys inside and the machanic outside when we where going over everything. I showed them i bluring picture from a video on youtube lol and they made that idea come to life! They made sure I knew what the plan was and made it clear however I wanted them to mount it they could. I got a custom made exhaust for a great price, and fast! Overall great place to have an exhaust installed, will definitely be back for some of my regular services due to the great experience I was provided. Love what you guys did to my truck, exactly what I was intending.

Tommy Cutler

★★★★★

5 months ago

The staff is super helpful and communicative. I knew exactly what was going on with my truck the entire time it was there. They fixed my problem. They are so efficient I have them do all my regular maintenance as well. I fully recommend Car Pros.

Dylan Lang

★☆☆☆☆

3 months ago

Go elsewhere unless you feel like being nickel and dime’d. The amount we paid was $200 more than it should have been, even on the highest end of service. The list of declined services is almost comedic in pricing.

CHRIS WALTERS

★★★★★

Edited 7 months ago

I’ve been a loyal customer of Car Pros Muffler Masters for over 20 years, and I can confidently say they are the best in the business. Throughout the years, they have always treated me with the utmost respect and professionalism. The team consistently goes the extra mile to ensure my vehicles are serviced properly, and I’ve always left with complete peace of mind knowing the job was done right. Their honesty, expertise, and dedication to customer service are second to none. I truly appreciate the trust and reliability they’ve provided over the years, and I highly recommend Car Pros Muffler Masters to anyone looking for top-quality automotive service.

Eric Valenzuela

★★★★★

3 years ago

I got my new tires and wheels put on my WRX here. It was fantastic. The service was amazing, Starr helped book my appointment and handled my tires and wheels with the most absolute care. My car looked great when they were done. The service was fast also. I'd highly recommend this place for any car services. Top notch.