Cardinale Nissan

Kevin Malone

★☆☆☆☆

a month ago

They were very pleasant but gave us a deal we didn’t like. Now we are stuck with it. And it has problems that everyone just wants to pass off to the next guy. Half of what they said would happen hasn’t. And they don’t care. Completely ignoring that I can’t access the zip file for my sale. I’ve given up on any cooperation from them. Didn’t even get to check out the vehicle we bought because it was 830 at night. Bad deal.

Keala Lagapa

★★★★★

4 months ago

I’ve been coming here for close to 10 years before I bought a car through Cardinal Nissan, my husband did in 2016. Patrick’s customer service is unlike any other. He’s always friendly, quick to respond and makes us feel as if we are an important priority. As long as there’s a Patrick there, I will continue bringing our vehicles for service and maintenance. The drive is always worth it! Thanks Patrick you’re amazing and appreciated 😊

Antonio B

★★★★★

2 months ago

Great experience at Cardinale Nissan of Monterey. The entire process was smooth, transparent, and stress-free. The team was professional, knowledgeable, and took the time to answer all my questions. Very happy with my new truck and would definitely recommend this dealership.

Ryan

★★★★★

a month ago

Overall, the transaction being mostly done over the phone was a huge deal. Most dealerships won’t make a deal over the phone and expect you to be there in person. I basically told them what I’m willing to do, and they kept it very easy - sending me multiple deal sheets to look over, and answered all my questions over the phone. They sent me Docusign documents to sign before I went in, made an appointment to show up, and the truck was ready to go in the front. All I had to do was sign in financing to finish it, and I was out in like 15 minutes. Fastest car buying experience. Also, they didn’t force all the extra add-ons that most dealerships do that mark it up thousands of dollars…

Joanie Dancer

★★★★★

a month ago

From start to finish , it was a pleasant experience. They were professional, efficient and thorough on my two recall matters, one from last year even. I would recommend them and didn't mind driving the extra mile since they are in seaside and I live in aptos. Joan T.

Mike Garofola

★★★★★

Edited 4 months ago

Awesome experience all around! The GM, sales manager, finance team, and my salesman were all super friendly and made the whole process easy and even fun. They went out of their way to make my family comfortable while we were there. The GM’s a veteran, and as someone who is active duty, I really appreciated how he went above and beyond to make the deal work for me. They got me a great deal, helped me get out of my upside-down loan, and offer a free lifetime drivetrain warranty. Couldn’t have asked for a better experience, definitely recommend these guys!

Vargas Nellie

★★★★★

5 months ago

I bought a car at Cardinale Nissan on August 9, 2025 and Zeeshan helped me with the process of buying my new car from the moment I stepped in the dealer to the moment I finished signing my last document. He is a young man that is very respectful, educated, polite, honest, attentive , transparent and overall he is not the kind of salesperson that push things on you. My experience with him was outstanding !!! The entire staff at the dealer was great and professional! I don’t have any hesitation in recommending this dealer to my friends and family when they need to buy a new car. Zeeshan you are the best!! Thank you!

Juana Gomez

★★★★★

a month ago

If I could give them more than five stars, I would I love attentive Patrick was with my situation , I came to them with my 2019 Nissan versa my transmission failed and I was struggling without a car, I had to get a new one and was stuck macking payments because I did not have the money to fix my car, but I needed something to take kids to school and get to work . after bad news and bad news and more bad news I finally got great news when I spoke with Patrick, and he went ahead and did some research and turns out that my car was eligible for a transmission, due to a recall on my car. I had tried talking to the Salinas one and they were not very helpful but when I spoke to Patrick from the seaside Cardinale Nissan. He was more than helpful. He was kind he listened and he was just very attentive and kept the communication going, which made me feel very comfortable. I would definitely go back. I definitely recommend anyone with a Nissan to go to Cardinale Nissan in seaside if they want to buy a car or fix their car .

ZAKI

★☆☆☆☆

6 months ago

I purchased a cargo van just 2 days ago and was not informed it had rust issues. The damage was conveniently hidden, and only became obvious once I had time to properly inspect it. When I contacted them immediately to request a flat cancellation, they flat-out refused to take any responsibility. Absolutely no transparency or accountability. Save yourself the headache—avoid this dealership, and especially avoid dealing with Zeyshaan. Extremely disappointing experience.

Melissa Jones

★★★★★

a month ago

I was on vacation when I noticed a funny thumping noise under my Altima. I took it into Cardinal and Crystal was really helpful in getting me in right away. The problem was fixed and I drove out in 20 minutes! The best experience I've had with a Nissan dealer! Friendly, fast, and very reasonably priced! Thanks Crystal and Cardinale.

H Pitt

★★☆☆☆

Edited a month ago

I enjoyed the welcoming energy I received,and the attention I was given on my first purchase and my second; years apart. But this 3rd purchase...?! A damn joke!!! Thank you Edrick.. Thank you Jesse.You guys tried... but the sales guy... Took over the sale and questioned my choice of a 4wd and talked me into that PO junk prox..... wasn't even looked at by service before I got it no QA. Not washed.. Hope to keep working with Cardinale to fix the issues with transparency after finding out the miles on my vehicle were from the previous GM driving the vehicle and also got a parking ticket from city of Santa Rosa... Dated May 16th 2025... 400 of the 5000 miles not disclosed to me. I got the vehicle in December 2025....Damages not disclosed. I wonder what else is going to pop up and what more of a mess I'm gonna have track down with vehicle that is not clean at all!!!! Now im going to have to go to the AGs office FTC DMV BBb and file a complaint . Thank you for thinking I'm just some dumb broad! You over priced a car that I never wanted and it was already depreciated lied about the package and just playing like it's cool. It's not.

Laurie Stewart

★★★★★

2 months ago

Great Customer Service! Drove away in a used Altima & we are so happy with it. The day we bought it we had other dealers to look at but Cardinale served us & they got us the car we wanted. Zeeshan & Chris were very helpful & personable! I would highly recommend to family & friends.

Junior Figueroa

★★★★★

4 months ago

I want to start and say thank you to David Haines the general manager at Cardinale Nissan. He helped me out a lot on purchasing my new 2025 Nissan frontier pro-x. Thank you to Zeeshan as well for being a good sales representative. I highly recommend them on purchasing a new or used car.

Andy Browning

★★★★★

3 months ago

I had a great experience with the maintenance department at Cardinal Nissan. It was honestly one of the better dealership service experiences I’ve had. The staff was professional, courteous, and straightforward throughout the entire process. They communicated clearly about what was needed, didn’t try to upsell unnecessary services, and completed the work in a timely manner. The overall experience felt organized and respectful of my time, which is something I really appreciate. I wouldn’t hesitate to return for future maintenance and would recommend their service department to others looking for a reliable dealership experience.

vanessa

★★★★★

2 months ago

I had such a wonderful experience at Cardinale Nissan! From the moment I arrived, the staff made me feel welcomed and taken care of. Miguel was incredibly gracious and helpful throughout the entire process, patient, attentive, and genuinely looking out for what was best for me. Zeeshan was also amazing in helping finalize everything smoothly and making sure all my questions were answered especially for a first car buyer. Everyone I interacted with was friendly, accommodating, and professional. They turned what can sometimes be a stressful experience into something easy and enjoyable. I truly appreciate the great service and highly recommend their fantastic team!

Terry Link

★☆☆☆☆

2 weeks ago

We drove over 2 hours to look at a used Jeep. The Price was listed on numerous car websites including their own at $29K. Spoke with the salesman and GM prior to our drive. Spent over an hour and when we sat down to discuss the price the salesman added another $1600 to the invoice for after market items. We said we did not want them and he said ok. Yet when he came back they were still listed. The GM came over and said we had to pay for them. It was not listed on any third party sites. She then said it was in the fine print - when I looked on their site it said Optional New and Used Vehicle Protection Plan includes : 3M Door Edge Guards $395, LoJack $495, & a Lifetime Powertrain Warranty on Nissan vehicles only $595..NOTE THE WORD OPTIONAL - Again she said we had to pay it!!! And then went on about its required for Safety Regs!! They then insisted we give them our home address - not sure what they were checking! Very Disappointing to say the least. Please review other reviews to get a better understanding to their approach to doing business. Needless to say we walked away even though we fell in love with the vehicle.

McLean Hyde

★★★★★

a month ago

I have a 16 year old Nissan 370Z - I’ve been taking it to Cardinale Nissan for the last 13 years. They always do a great job and Patrick has been wonderful to work with. The car runs great - my last trip in, the breaks needed replacing. They were able to do the work the same day and I’m back on the road - no problem.