Latasha Perry

Great customer service.
★★★★★ a week ago

Elizabeth Cromwell

Got some repairs here through insurance. Shop did a great job on the repairs and Lauren was super helpful and kept us up to date on information along the way. Pick up and drop off was very easy.
★★★★★ a month ago

Ronald Headen

I was very happy with service and staff. Surprised at the negative review posted since my experience was the total opposite.
★★★★★ a month ago

Jean French-Turner

Carolina Collision Center.did an excellent job repairing damage.done by 2 deer on my Subaru Forester Limited. What makes me happy is that they guarantee the work as long as I own the car! Thanks to James Brown and the entire crew!
★★★★★ a month ago

Jennifer Hedrick

arolinas Collision center broke my 2021 Subaru Legacy after having it 3 separate times. I will never use them again. Terrible work. Terrible customer service and a serious lack of accountability. Not to mention way over priced.
★☆☆☆☆ 3 months ago

Snjsshhs Shnsshbsa

had the same experience as the previous comment, stay far away from this place if you want your car to be in respectable condition. My new door was damaged after they put it back on an old broken hinge and now I am extremely disappointed in how my car looks. There are pin holes all throughout my paint, the paint job quality was very low. They also tried to only paint approximately 1/6 of my door while charging me for nearly the same amount of time they claimed to have spent painting an entire door (3 hrs time charged to fully paint an unpainted door, 2 hrs time charged for painting 1/6 of a door). There is a clearly visible line at the point where they taped off the rest of the door to paint only 1/6 of it (which they charged me 2 hrs for) which makes the paint look terrible and inconsistent. The customer service was beyond disappointing and the staff is very rude. They constantly want to argue. The owner came to look at it and told me that the door was "within tolerance". Does this door appear to be "within tolerance" to you? or does it look bent? (dark blue car in their photos section). When I tried to address these issues with the manager after having to come back for a 4th time for them to fix their constant errors, the manager refused to even look at the bent door and told me I "had to take this car today". When I filed a complaint with the BBB his response indicated that he thought another door was the issue, which highlights his negligence and unwillingness to even listen to my concerns. The staff here could care less about your concerns as a customer. Every time I look at my car I regret having come here. There are numerous other places with higher ratings. Please save yourself time and a headache and choose one of those better rated businesses.
★☆☆☆☆ 3 months ago

Lindsay Oakley

Can you give less than a star? This place sucks! They took my mom’s car, said they fixed it, didn’t, tried to give it back anyways with failed inspections, and then basically stopped communicating. Over a month later the car is finally fixed. No thanks to them! 100 out of 10 would NOT recommend!!!!!!!!!
★☆☆☆☆ 3 months ago

Andres Mendoza (Andres-Yeah)

Excellent customer care
★★★★★ 4 months ago

Tyler Wadding

No go
★☆☆☆☆ 4 months ago

V.Delores Thompson

★★★★★ 6 months ago

Mo Bell

Johnny did excellent work. Made sure he followed through to make it like it was new.
★★★★★ 6 months ago

Roberta Watlington

★★★★★ 6 months ago

Hilda Abimbola

Well done. My Toyota feels new.
★★★★★ 6 months ago

Candace Jeffries

IF YOUR INSURANCE sends you here as a recommendation -GO somewhere ELSE!!! I always had to call to check on my car I never received an update about my car. They kept getting my car mixed up with someone else’s!! While working on my car over the days they had it the left my windows down and it stunk of garage/shop smell. (I remotely get notified of all activity on my car!!) Never locked my car doors. The paint job did NOT match the rest of my car. No apologies and really up charged my insurance! I really don’t write reviews that much but I didn’t want others to experience this bad service. ….oh the “survey link” they sent me afterwards didn’t work when I clicked on the link. I wonder why???
★☆☆☆☆ 8 months ago

Dixon Johnston

Quality work and very attentive Customer Service.
★★★★★ 9 months ago

michele gray

Very knowledgeable, professional, and friendly!
★★★★★ 10 months ago