Carolinas Collision Centers Raleigh

John Hazel

★★★★★

3 months ago

Outstanding service. The required repairs were done satisfactory. Excellent customer service.

Stephen Foster

★★★★★

a year ago

Great location, and great service. Love the fact that they're affiliated with the leaf dealerships along the strip. Brings a lot of Peace of mind. Plus they're almost directly across the street from Enterprise Rent-A-Car so getting a rental couldn't be easier.

Cody Shomper

★★★★★

8 months ago

Jeff was fantastic to work with and the lady’s in the office are very friendly and quick in scheduling. It’s hard to find people that really care about doing a quality job and with Carolina’s collision centers Raleigh you really get that. I highly recommend using them for your repairs.

Mz Keke

★★★★★

5 months ago

Amanda was great. She let me know exactly what was going on with my car..thank you! My baby look brand nee again

M F

★★★★★

3 months ago

Great service, friendly staff. My car was ready several days before the estimate.

shannon pearson

★★★★★

a month ago

They were very easy to work with, professional and friendly and they did a wonderful job on my repairs. Thank you again.

Tiara Fields

★★★★☆

a year ago

Great customer service. Car repaired earlier than expected. Car looked cleaner than I left it. However, the window of the door that was damaged doesn't roll up and down as fast as it did (will return soon). And Jeff, the person in charge of overseeing the repairs of my vehicle, was strangely insistent that I don't inspect my vehicle until after I left the lot.

Phillip Boone

★★★★★

Edited 3 years ago

They did a great job. Took longer than expected due to parts suppliers but well worth the wait. Cost initially estimated far less than what it ended up being but they did right and fixed everything liked it was supposed to be. Plus the work was guaranteed far as long as I own the vehicle. Definitely will be using them again if the need arrives.

Zel'əs Future

★★★★★

a month ago

They treated me like family, got my car back looking good, and it didn't take as long as scheduled!! Which was great for this Single Dad!! Thanku Carolina Collisons!!!

Dennis Wallace

★★★★★

a month ago

Great service from start to finish. The car looks perfect. I highly recommend this shop.

Jeff Davis

★★★★★

2 months ago

They do amazing work, extremely professional the front counter girls very knowledgeable. Definitely would recommend if you need a body shop. This would be the place to go.

Charmyles Garner

★★★★★

6 months ago

The staff was friendly, professional, knowledgeable and great customer service. Answer any questions I had to my satisfaction. My car looked so good that you would never known it needed to be repaired. Thank you for doing an awesome job! 👏🏻👏🏻❤️

Kelly Stallings

★★★★★

a month ago

Great job on fixing my car, and keeping in contact as they were working on it. Will definitely be back in the future if need be!

Josh Lubenow

★★★★★

a month ago

They did a great job! My truck looks and drives just like it did prior to the accident. Great communication as well!

regina waite

★★★★★

4 months ago

Best experience working with ANY company, from customer service to workmanship.Tiffany and the staff at the Capital Blvd location are AMAAAAZING.I was kept updated daily and my vehicle was ready when they said it would be. The work they did was impeccable. I couldn't be happier! I hope I never have to have auto bodywork done again, but this is the only place I'd return to if needed. Do yourself and your car a HUGE favor.. Stop looking and GO HERE.

Elbert Avery

★☆☆☆☆

a year ago

If you're reading this run! They do not stand by that work and they do not hold true to the dates that they project. Don't get me wrong. I know things happen but I have a Ford truck. They work for Capital Ford. They're on the same lot as Capital Ford. Why would it take 30 days to get Ford parts for Ford truck? They kept my car for close to 30 days and there were still problems with with my truck, and once I asked to fix the problems they said they needed to speak with my insurance adjuster so they can get more money from them. Horrible! I hit a deer with my truck and took it to Carolina collision from repairs. So many things went wrong. I'm only going to start with a few, one, It was just a couple of pieces done with the fender and a check engine light that kept flashing. They didn't check the light. They just tried to fix the front bumper charged $6,000 for it, if I showed you the picture you wouldn't believe it. However they never checked the engine. They never drove the car so on on the date of receiving the vehicle. They didn't drive the car. They didn't know that there was a wobble in the car because they didn't drive it. The paint I paint had bubbles in it when I asked can I bring the vehicle to Carolina collision show them, rich said they have to call my insurance company again to see if they can redo it as I said Horrible!

gladys juarez

★★★★★

Edited a year ago

I had a great experience with Carolinas Collision! This was my first time going through the repair process, and they made everything super easy and stress-free. Jess was especially helpful—he was very kind, kept me updated, and always responded when I had questions. I also really appreciated that they primarily communicated through messages instead of calls, which was perfect for my busy schedule. The whole process was smooth, and I’m very happy with the results. Highly recommend!