Carroll-Wuertz Tire Company - Goodyear Authorized Dealer

Doug Conklin

★☆☆☆☆

3 months ago

I worked for a construction company and they had the truck I drive taken there . So they did front end service to the truck . I was driving down i75 the front end fell out and I couldn’t stear then a semi hit me I was slammed against the cement wall on Edwin c mosses cement went into the opposite side hitting other cars and it almost killed me no way I’d take anything to this company!

Aneka

★☆☆☆☆

11 months ago

Please don’t use this business for your tire needs. Today I am left feeling very down and depressed because this store is who is in network for me to purchase tires through my job as a federal public service worker. Shortly after getting my tires done I heard a noise and since my vehicle is old with a lot of miles I assumed under the hood and took it to the dealer as I always do. Everything checked out. Time goes on and the noise increases to the point of embarrassment that I take it back to the dealer and I am told that where I had the two rear tires replaced lugnuts were not properly installed, causing for wheel breakage that if I would’ve kept driving one of my tires would have fallen off of my car. That is a dangerous thought as I have small children and a dog who rides in the car with us as a family. I called this establishment. Spoke to Andrew. Andrew told me because this was done February 2025 (today is March 28, 2025) since the tire repair they couldn’t do anything for me when whether it was two months six weeks or six months the issue was because lug nuts were not properly installed, and it was this store that put on those tires where now there is damage and I need a wheel replacement. This would not have happened had I not taken my truck to get tires from the store. I am asking do not give this place any of your money. Please locate a place who holds themselves accountable with great integrity when things go astray. The countless times I’ve attended here over the years to get these tires through my job and this never happened. Never had to return for any follow up service as Andrew stated I needed to do after the first 100 miles. Didn’t think this last time would be any different. Since this never happened and I’ve been driving since I was 15 years old and I’m over 35 today who would’ve thought I need lug nuts rechecked after ? Particularly after this store put tires on in the past several times. The negligence had the children, dog and I at risk and $500 later to repair this that would’ve never happened had I not gotten the tires. Just heartbreaking the greed over integrity. I give it to God who handles all my issues. I’m not going to worry about this. I just will find another store in network . My front two tires need to be replaced.

Matthew Deaner

★★★★★

2 years ago

I like this place. They offer scheduled appointments and do the work in a timely manner. Most importantly for me - the balancing work they do is good. So many tire places slop through balancing. I just can't stand the vibration of a poorly balanced car. I won't even set foot in a discount tire after many balancing jobs gone wrong. This place does it right. Friendly staff and reasonable prices too.

Amy Thompson

★★★★★

10 months ago

We highly recommend Carroll-Wuertz Tire Company. Their service is top notch! We are pleased with our tires for our boat trailer, tundra truck, and now our jeep tires. Thank you!

Darian Ascoli

★★★★★

4 years ago

I will recommend this shop to everyone I know that needs tires. I drive 15+ minutes to go to here because they're that much better than everywhere else. Cheaper prices on tires and much nicer, more respectful staff. Had a flat that needed to be swapped for a new tire fast. They got me in the same day. They went above and beyond by making sure my spare was back in the reservoir in my trunk and all accessories were put back where they belong (including my jack). They leave my car looking really clean.

Kevin Bucklew

★★★★★

7 years ago

I've had my vehicles serviced and repaired here for several years. The customer service is outstanding. They are fair and honest, even when dealing with an old car that could keep them in business by itself. The counter staff is friendly, and the mechanics do great work. My cars are never messy, they don't play with the radio, and it always drives like new when I leave. The location is convenient and has a few good places to eat within walking distance.

Katherine Deibel

★★★★★

2 years ago

Honest, fair-priced. I made an appointment for a flat tire and they were able to help me the next day. I ended up getting 4 new tires because they were necessary. Front desk staff was very helpful and kind!

Stickyiky13

★☆☆☆☆

5 years ago

I am a new business owner is business involved with driving. When taking a vehicle from a business I used to work for just to get an oil change they took two and a half hours. At $95 an hour you know why they took two and a half hours. As someone who just opened their own business I would never ever take any vehicle to this lazy too talkative bunch of people. The company I worked for was Van Martin. And I personally sat 2 and a half hours. Sorry $92 an hour

Dana Bishop

★★★★★

Edited 5 years ago

Been using them for decades...great service, honest and friendly! Visited yesterday had to get a new battery for my truck. Andy took care of things, excellent service and professional. The new battery was installed and I was off to head home. 03/021

Steve Swallow

★★★★★

7 years ago

Went here for the first time today without an appointment for a tire repair. It was completed in about half an hour for a reasonable price. The salesman was nice, informative and did not try to sell me additional services. I will definitely come here for future needs.

Dave C

★★★★★

11 months ago

Best service team in the business! Above and beyond what we expected. Could not ask for a better experience.

Jennifer White

★★★★★

11 years ago

We have been taking our cars to Carroll Wuertz for several years now- oil changes, tire replacements and car repairs- every time our experience with them is outstanding. Every employee there truly cares about the safety of your car and making sure you are 100% satisfied. They are the most trustworthy company anywhere and I am always recommending them to my friends and family when they are asking for places in regards to car repair. What I truly love about this company (other then their fantastic customer service) is that they treat you like family. Thank you Carroll Wuertz for always taking care of me & my family and making sure we are safe!

Ronald Stewart

★★★★★

11 years ago

I own a 40' diesel powered RV. Just over a year ago I decided to replace all 6 tires. I shopped around and elected to purchase them from Carroll Wuertz. I only put about 5 or 6 thousand miles a year on the coach. I installed a Chinese brand because of the good price which turned out to be a mistake. With just over 7000 miles right steer tire blew on interstate at 65 mph. With my added steering control system I was able to get stopped with no damage at all to my coach. Tire manufacturer refused to make any adjustment claiming there must have been some type of road hazard. I had given up the fight and wrote it off to a tough learning experience. Brian from Carroll Wuertz had informed me of the tire makers decision, but was still fighting the issue behind the scene. I was pleasantly surprised when he called me told me he had convinced them to make an adjustment. He mailed the check out to me. My thanks to Brian and the crew at Carroll Wuertz you will continue to have my business. Ron - Riverside, OH

Pastor Bruce Jackson

★★★★★

3 years ago

We have had a relationship with Carroll Wuertz over decades and I was reminded why again today...they NEVER disappoint! This week, they discovered that my front two tires were nearly bald and were a safety risk...I was in for something unrelated and, needless to say, I was speechless knowing that they probably saved me from a disaster! The counter staff (Bill) and the mechanics were professional, proactive and got me back on the road with complete peace of mind. I can't say thank you enough!! Wholeheartedly recommend this business-these guys are the BEST!!

Charlie Drain

★★★★★

2 years ago

Driving thru Dayton last night in the rain and hit a monster pothole on I75. Called these guys and Bill was extremely courteous, professional and extremely swift and helpful! He went to his warehouse and grabbed the tire we needed and was ready to get started on it when we arrived!!! Can’t say enough GREAT things about these guys! Thanks Bill!!!!!

Jason Thomas

★★★★★

2 years ago

I work in tech and really like being able to schedule things online. As a result, I've tried twice now to schedule with Grismer online, and twice they've failed to have any record of it and refuse to accommodate their failure. Both times I've immediately driven across the street to this wonderful, kind Goodyear, and been immediately helped, and also charged less than Grismer. I've learned my lesson. Thanks for being there for me when your neighbor has failed me!

Joy Ratliff

★★★★★

7 years ago

They were awesome and very kind. Went there with a flat on a company car. The process was a little different than normal and they were patient in explaining to me what needed to be done in regards to the bill. Highly recommend them.