About Business
CARSTAR of Port Arthur is a leading Car Repair specialist serving the Groves, TX, Port Arthur area. They provide a wide variety of solutions, including Auto body shop, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 149 verified reviews, their reputation precedes them. As a locally-owned business in Groves, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Groves, TX.
Google Reviews
Haley Burch
★★★★★
Edited 2 years ago
My vehicle was side swiped on 12/27/24. Car Star staff, especially Stacy, were incredible to work with! I dropped my car off on Friday 01/05/24 with a pick up estimation for 01/19/24 but they finished the work on my vehicle in 5 days! I would absolutely recommend this Car Star location to anyone needing body work done on their vehicle. My car looks perfect and I could not have asked for better service!
Dacotah Collins
★★★★★
10 months ago
They are very professional and worked fast on fixing my car. They also gave a update almost everyday letting me know what was going on
Indrya
★★★★★
a year ago
My car was stolen, (yes I was a victim of the ‘Kia boys’) I let it be known that I absolutely loved my car so when they knew it would be totaled by the insurance company the entire office was so kind Lol and tried to offer suggestions to erase the sting and one of the ladies even came out to hug me. My visit was short and no physical work (estimate) was done but I would use them again. I appreciate people that care when they don’t have too. Thank you for your prompt service and kindness.
judd osborne
★★★★★
Edited 2 years ago
Great work, speedy turn around, friendly knowledgeable staff.
shakilah booker
★★★★★
6 months ago
Used them twice both times were great! Will forever be my car body shop!
vishwas gowda
★
☆☆☆☆
a year ago
My friend went in to check for the work needed on a minor fender bender. The person in the shop not only gave an outrageous quote and was very unclear on the diagnosis needed. Thankfully we got another quote from someone close by at half the price. Half the items they suggested needed replacement weren’t actually needed. Cannot be sure if it is incompetence or dishonesty but it wasn’t an overall good experience. Please do better.
El Gringo Loko
★★★★★
Edited 2 months ago
Carstar did an AWESOME 😎 candy paint job on my bike . Thanks
Coke Wachumean
★★★★
☆
4 years ago
I just got the vehicle today, so I’d like more time driving it to make sure everything is good. That’s the only reason for my 4 stars instead of 5. The work speaks for itself
Marjorie Cole
★★★★★
10 months ago
It's wonderful being connected to CARSTAR, the Kings, and their wonderful staff again. The Customer Service, and car service are superb. I was sideswiped by a motorcycle that looked like a bicycle with a motor, and it only took them a few days to repair it.
Ladeisha Thomas
★★★★★
5 months ago
this was my second time going to them for body work and still a great experience. done in a timely matter and always kept me up to date on everything.
Melyssa Cormier
★★★★★
7 months ago
Great facility! The owner and all of the staff were kind, efficient repaired my vehicle in a timely manner. Highly recommend!
p torres
★★★★★
5 months ago
Excellent customer service....timely response and service repair Very nice work perform on my vehicle (A+)
Robin Rhodes
★★★★★
6 months ago
My car was quickly assessed, parts were obtained, and repairs made as promised. Though I haven’t had it long enough to see if anything was not repaired correctly, there is nothing thus far to indicate otherwise.
Sam Fussell
★★★
☆☆
7 months ago
I’m not one to rush and write a review right after i pick Up my vehicle, i like to give it a few months to see if everything is repaired correctly. Front bumper is not staying tight against the fender like the other side is. The headlight on the driver side shines lower than the passenger side. The accident was an inconvenience now i have to get this repaired correctly is just more of an inconvenience and time i don’t have to waste
Sandhya Ong
★★★★★
Edited a month ago
I was thoroughly with CarStarr from checkin, service , keeping me updated about my repairs and checkout . The staff were all amazing. They alleviated all the stress . Thank you !
Peyton Romero
★
☆☆☆☆
6 months ago
My car was brought to car star after an accident on the front end of my car. When i dropped it off i told them to check everything with the A/c because since the accident our A/c had stopped working. They waited until the day i got there to pick it up to inform me that “they dont work on a/c’s and that we would have to bring it somewhere else”. On top of that ever since our car has left their shop we have had oil leaks and continue to have A/c issues with our car. Also, whoever put the hood ornament back on the car must have been drunk because of how crooked it is. They also never adjusted the headlights on the car so the lights to aim right, which makes it hard to see at night. This all took place about a year ago but the fact that im still having these issues after they were supposed to fix everything, made me mad enough to go out of my way to write a very honest review of this establishment. Honestly, ive had great luck with town and country ford in groves. Their prices are steeper, but atleast everything will be done right and you will leave there being satisfied. I
James
★★★★★
2 months ago
Everything was great, got my gas tank back very quickly and both the body work and paint is amazing
KSF
★★★★★
6 months ago
My car was towed there by Geico after an accident. I had never heard of this place before. A+ customer service . A+ communication . A+ friendliness..
Oscar Frank
★★★★★
5 months ago
From the very 1st call from ms. Stacy, I knew I was at the right place. Amy questions I might have had, they already were giving me the rundown about. Kind, courteous, honest! The ladies there take care of you. Even when my car was deemed a total loss, the y showed genuine concern & even explained to me why it was a total loss. If you need repairs or body work, give Carstar a chance. Even w/out a car, I left better for meeting them.
Eric Pelt
★★★★★
10 months ago
Absolutely amazing! I was completely blown away by the work that was done to my ram. They went above and beyond. Very humble and respectful group of people. Definitely a professional establishment. Highly recommend! Thank you 🙏🏻
