Cassels Garage

John Pierre van Dongen

★★★★★

7 months ago

Excellent prompt service for a pre-purchase inspection. Joe was outstanding in discussing the good and bad of the vehicle in a clear and honest manner that my daughter and I appreciated. Thanks Cassels Garage

Humberto H.

★★★★★

9 months ago

Cassels has restored my faith in an Honest Mechanic! Took my Granddaughter’s PT Cruiser, who is a College student & they diagnosed and charged a very honest price for the work performed. They took their time, re-tested, and never changed the quoted price. It is a refreshing change to find such an honest Repair shop.

Cameron Foster

★★★★★

a year ago

These guys take care of you . Riley was amazing to talk to, ended up staying and chatting the whole time when I was going to just drop it off just because of how much it I enjoyed talking with him and the Cassels group. I forget the name of the technician but they came in to explain everything going on with my suspension and suggested what would fix the problem . Just that conversation made me realize just how great the service here is. I understood everything going on and felt completely confident I found the right shop. Got a great quote that no where else could beat . I will be back with all my problems , I won’t go anywhere else or trust anyone else with my car , here I know they will do the job and go above and beyond , love these guys , seriously an amazing business and amazing auto repair shop!

Bill Cannon

★★★★★

8 months ago

I moved to the area recently and was searching for a reputable mechanic. I got a referral to Cassels garage and I’m glad I did. The mechanic (Joe Buce) who worked on our car not only did a great job on what needed to be done (oil change and plugs) but found a front end issue. They texted me a short video showing the issue so I could be comfortable it was a legitimate safety concern. Then on top of that they managed to get the parts and Joe was able to get us on the road the same day! I couldn’t have asked for a better experience!

Khoa Nguyen

★☆☆☆☆

7 months ago

Spent $1,000 and issue still not fixed — misleading diagnosis I brought my car in due to a rattling noise from the front end. I didn't know where the sound was coming from, but the shop diagnosed it as an issue with the front struts and quoted me $1,000 to replace them. I trusted their assessment and approved the repair. After the work was done, the exact same noise was still there. When I brought the vehicle back, they said the problem was now the intermediate steering shaft, and quoted me another $1,000 — including a part that was marked up more than 3x retail price (Dorman Intermediate Steering Shaft to be specific) and $500 in labor. They claimed this was a "second rattle," and that I came in originally to fix the struts — but I never asked for strut replacement. I came in specifically because of the noise, and relied on their diagnosis to fix it. Now I’m out $1,000 and the original issue is still unresolved. This felt like a misdiagnosis and an upsell, and I’m extremely disappointed in how it was handled. I suggest anyone getting work done here ask lots of questions, get a second opinion, and don’t just take their word for it. EDIT: In their reply to this review, they claimed that the second rattle "appeared" 2 weeks later, when I informed them that I was still hearing the rattle literally the following day after the original repair, and got diagnosed with "a second rattle" on the day this review was left, 3 days later. You can't make this up.

Steve T

★★★★★

a month ago

corey and Riley are the best The service by their mechanics is always top notch. I would recommend castles to Family and friends

Michael McCormack

★★★★★

3 weeks ago

Isaque and riley took care of me got me back on the road same day highly recommend going to castles

Wayman Aldridge

★★★★★

a year ago

Cassels continues to do a great job when it comes to automotive repair. They have performed work on all vehicles I own (Toyota, Nissan, Audi) and there has never been an issue with the repair. Riley and Cory are easy to work with and they do a great job explaining the problem once it has been diagnosed. I will continue to trust Cassels Garage with my automotive repairs, and I have recommended them to many others.

jennifer pollock

★★★★★

8 months ago

I can’t this shop enough. From the moment I called, they were kind, honest, and incredibly knowledgeable. I was stressed about an issue with my car, but they treated me with respect and didn’t try to upsell anything I didn’t need. They walked me through the diagnostics clearly, gave me options, and even found a way to help me save money. The service was fast, professional, and truly caring. It’s hard to find a place that feels this trustworthy. If you’re looking for a reliable mechanic in the Melbourne area, go to Cassels—you’ll be in good hands. Thank you again for everything!

Lisamarie Provo

★★★★★

11 months ago

Taking your car in for any repair can be a stressful and intimidating process. I can honestly say, the team at Cassel’s provides the most incredible experience I have ever had at any mechanic in my life. I have been here many times and it keeps getting better! They are professional, knowledgable and their services are priced fairly. I cannot recommend this place enough, they have my trust and my business forever. Thank you so much Riley for all your help today and for being so extraordinary!

Melody

★★★★★

3 weeks ago

Isaac and Riley did amazing! They are super honest with what needs done. Thank you Cassels Garage!

Brian Isaacson

★★★★★

6 months ago

Excellent service. These folks have a great attitude, spoke candidly and honestly about what they were going to do and the results were great (a brake fluid flush and replacement). I will definitely go back for services they provide (when needed). Highly recommend.

Richard Shuster

★★★★★

a year ago

Cassel’s knows Tesla. Replaced LED headlight fixture for slightly lower price than Tesla. Tesla quoted two hours if I waited for the vehicle. Cassels got it done in one hour. Scheduling appointment with smart helpful staff instead of Tesla App

Ken Faulkner

★★★★★

2 years ago

A solid place for automotive repairs. I had the good fortune to visit this automotive repair facility and it blew my mind. I was greeted by the best - most friendly staff at the front counter. My automotive needs were explained to me in the most easy to understand terms. I never felt that they were trying to deceive me. As a matter of fact they had some new software that showed me pictures of my issues and made my experience even more enjoyable. They have a Rockstar mechanic named Steve that didn't talk down to me and explained the whole process. I was happy I visited this location because of the people that work there and the competence they exude. I would trust this location enough to send my wife or daughters in by themselves to have repairs made. Honestly, between Jeremy (the store manager) and Jen (the assistant manager) I have found a new home for my vehicle. It was an awesome experience and wish them both success. There's something magical about this place and I am thankful I found them. So thank you for everything guys! It was spectacular.

canjan will

★★★★★

2 months ago

Had my Jaguar towed down. And there was another issue we took it down again. They do great work. Took it to CB first, the estimated bill was twice as much as cassels. The guys are very nice

Charlene Wooten

★★★★★

a month ago

I love this garage. I've been taking both my Honda car and van here for about 10 years. They have great customer service and also are really good about catching auto problems before they become big issues. Just recently they replaced my brakes when they were fixing an oil leak.

Nina Wood

★★★★★

3 weeks ago

Cassels Garage #1 in service!! 5 Stars ***** I called into This shop after my Daughter refer me to them as her Service center for her car. I spoke to Riley and then personally spoke with Iris one on One concerning my car not being able to shift into gear without doing it manually. Plus My AC, Heater or defrost was not working at all. Iris and Riley both found the problem within an 30mins. Fixed a harness wire that got disconnected and had my car working & ready to go within 2hrs. Plus did full inspection of SUV gave me recommendations for immediate repairs for car to run smoothly. Actually showed me my vehicle on computer on the rack and where things still needed to be serviced soon. Highly recommend Cassels Garage for your expert car care. Ask to speak with Mgr. IRIS or Riley as I was very impressed on their knowledge and explaining in detail how to service my Vehicle. Nina Wood ~ Happy Happy Customer 😎