About Business
Certified Japanese Auto Repair brings expert Car Repair solutions to the local community in Lake Forest, CA, Mission Viejo. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Lake Forest, CA appreciate their attention to detail, leading to a consistent 4.7/5 rating from 101 reviewers. By focusing on the specific requirements of the Lake Forest, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Lake Forest, CA and beyond.
Google Reviews
Xochitl Ariana
★★★★★
a month ago
I had an excellent experience at Certified Japanese, located at 20771 Bake Pkwy in Lake Forest. Mr. Carlos worked on my Ford C-Max and did a fantastic job. They replaced the tie rods, performed brake adjustments, and checked several other components to make sure everything was running properly. From the moment I arrived, the service was professional and honest. Mr. Carlos explained what the car needed, why it was important, and didn’t try to upsell unnecessary repairs. After the work was completed, my car drives noticeably smoother, the steering feels precise, and the braking response improved a lot. You can really feel the difference in safety and performance. It’s not easy to find a shop you can truly trust, but this place delivers quality work and great customer service. I highly recommend Certified Japanese to anyone in the Lake Forest area looking for reliable and skilled mechanics
Andi B
★★★★★
3 months ago
I honestly can’t say enough wonderful things about Certified Japanese Auto Repair and Eddie! After a stressful experience at Honda where I was told my car was unsafe to drive and quoted an extremely high repair cost Eddie completely turned my situation around. He made me feel reassured that my vehicle was safe to drive until I could get the part ordered and fixed. From the moment I walked in Eddie was honest, calm and reassuring. He scheduled an inspection for my car and explained everything clearly and confirmed that my car was safe to drive which immediately put me at ease. The level of integrity and transparency he showed is something you don’t see often in auto repair. Especially as a woman you hear about the opposite. Not only did Eddie give me a fair and reasonable price but the work was completed quickly and professionally. What Honda quoted as a 35 hour job and thousands of dollars, Eddie and his team handled in just a few hours for a fraction of the cost. The difference in service was night and day. If you’re looking for a trustworthy and straightforward and genuinely caring automotive service. I highly recommend Japanese Auto Repair and especially Eddie. Eddie was extremely knowledgeable and communicated with me through out the process. From scheduling my car to get inspected to reaching out when the parts arrived for my car to scheduling my appointment to fix my vehicle. Even reached out to let me know another part arrived and scheduled my next visit. This is a small shop so making an appointment and being patient and not rushing the service team is important. I’m so grateful I found them they earned a customer for life! 5 STARS + to Eddie and his team 5 STARS EXCELLENT SERVICE 5 STARS COMMUNICATION 5 STARS FOR LOCATION Highly recommend Certified Japanese Auto Repair
Rachel Mucho
★★★★★
4 months ago
Incredible experience here! The price was fantastic, and everyone was friendly, helpful, and efficient. They did a great job. Happily will come back with all future car repairs!
Michael O'Grady
★★★★★
9 months ago
This is the second time I've taken my 2001 Toyota 4Runner to Certified Japanese Auto Repair. I had some worsening fluid leaks so I made an an appointment over the phone and arrived at the shop about 20 minutes early. After checking my car in with Eddie, it was on the rack receiving attention within 5 minutes. Eddie called me within an hour and a half with his diagnosis: I needed numerous seals, gaskets, a timing belt, water pump, and at 162,000 miles, it was past time for a new radiator and hoses. It needed a lot more work than I was expecting but it was all necessary. I approved the work and agreed to the price estimate. Eddie called the next morning to say the work was done. It was a big job, completed in a very short time, and the truck runs beautifully. Kudos to Eddie and his skilled, professional crew for a flawless experience! I Highly recommend them.
Philip Luke
★★★★★
6 months ago
Seriously the best, most honest mechanic I have ever met. The only reason I am reluctant to leave a review is I don’t want other people going to MY mechanic and taking up capacity. Eddie will take care of you. They have turned me away for work I thought I needed but didn’t, what else needs to be said.
Adriana Villarreal
★★★★★
2 years ago
Eddie was highly recommended to me by a friend, and I was so grateful he could schedule me as a new client when I had an ongoing CEL/sensor issue with my 5.0 Mustang — my local shop even turned me away due to the complexity. Eddie is a master problem solver but also went above and beyond to keep me updated on what he observed, the research that led him to decide how to approach the fix, and the costs involved. My car has been running perfectly ever since, and I couldn't be happier with my new tech. Hopefully, he doesn't mind taking care of my car for life!
Ryan Panganiban
★★★★★
a year ago
I had an incredible experience! The service was unbelievably quick—my entire visit, including replacing a brake pedal sensor, took only about 15 minutes. I was in and out before I knew it! The team was super professional, and the person who assisted me was incredibly friendly and courteous. It’s rare to find a place that combines efficiency, quality, and kindness so seamlessly. Highly recommend this shop for anyone looking for top-notch service!
Darren Sweeney
★★★★★
a year ago
Taken my Taco here twice, work is done very well and the cost is easy to swallow on any major repair. Will be bringer her back from now on
Xochitl Padilla
★★★★★
a year ago
I recently visited this shop for smog and was thoroughly impressed with their excellent service. Good location, easy to get in and out. The the staff was efficient and friendly, ensuring a fast and hassle-free experience. I appreciated their attention to detail and professionalism. They even tried to help me with a code issue on my car. I highly recommend this smog check center!
S M
★★★★★
a year ago
I've been going to CJA for more than 10 years. Their prices for maintenance and repairs are the best. They never try to upsell anything unnecessary. I highly recommend this place. All of the staff is super friendly and explains everything in detail. Thank you Eddie, Tony, Loan, Carlos...we'll be seeing you at the next oil change or any other repair on our cars!
Raquel Barker
★★★★★
8 months ago
I appreciate these mechanics in not raking me over the coals by insisting on unnecessary replacing parts that I was being told I needed to replace . When it only cost me like $40.00 to fix the issue my car was having... Now years later I'm back here with a different car so we'll see what this time will bring? Fingers crossed they can work their magic again!
David Richards
★★★★★
a year ago
We've been getting our cars serviced at Certified Japanese Auto Repair for almost thirty years. The team is so good and professional. They also have great pricing. What could be better? Thank you, again, Eddie for our service today. Awesome!
Michael Quesada
★★★★★
a year ago
This auto shop is awesome! I’m from Fresno had to get back from Lake Forest. Manager Eddie bent over backwards to get my car going so I can go home. I whole heartedly recommend the shop. They are very reasonable. Kudos to this place.
IVI Soto
★★★★★
2 years ago
Great shop, will work on any vehicle import or domestic. After speaking with Eddie, I took my 2002 Tacoma in for diagnosis. He was able to work on my truck the following business day. As soon as I drove in, walk inside and met Eddie, he grabbed the tech and walked outside to check my code, engine idling and oil cap. I had a feeling it required a head gasket repair and sure enough it did. They were able to get it in and out less than expected. It's been about a month since my repairs and my truck is ready for the next 226K+ miles with their help. I'm glad I brought my truck to CJAR. Great guys to work with and superb amount of knowledge. Keep up the great work. MS
Taryn Cathorall
★★★★★
2 years ago
Seriously come here. Did some great work on my car!! Noticed my coil overs were done really badly. I had bought a car and wanted them to check it out so they checked it over and fixed my coil overs. Checked my transmission and recommended me to get a software update. Great, friendly and fast service!!! Affordable as well. You can trust the mechanics, they are not trying to scam you.
Christopher Cendana
★★★★★
10 months ago
These guys are great! I needed a complete engine replacement for my 1998 LX470 and they were able to source a motor and do the replacement within a week. This is my shop now. Thank you, guys!!
SungSik Park
★
☆☆☆☆
a year ago
I went this place because my AC doesn't work. They said they would call me when they are ready but they actually never called me almost until they close. So I called them to pick up the car and they didn't even let me know the price until I called them. When I got there to pick up my car, they suddenly charged my $75 for diagnosis(and even diagnosis was wrong!!) and $400 for changing parts for AC. So I ran to different shop and in the other shop, they charge me only $200. I would never go this place again for over pricing and never recommend this place.
Erica Charlton
★★★★★
2 years ago
Took my 2019 Toyota Corolla in on the Saturday of Thanksgiving weekend as it was making a terrible grinding noise suddenly. I called at 8:45am, they had me in at 9:30am, and I was driving off at 12pm with new brakes. Less than $300 total and original parts, too. The service was outstanding, and the guy at reception was exceptional (I forgot his name 😞). I will definitely be back and am so grateful for their quick response and turnaround as well as their reasonable pricing.
MaX T
★★★★★
2 years ago
I’ve been doing my car service here for a few month now. Eddie is the best and the only. he’s very knowledgeable about what issue your car have and always calls customers on time and inform them with details and pricing about the progress of the service. Here everything is easy, clear, fast and clean work .
Xkorp
★★★★★
2 years ago
This is an outstanding auto repair shop that offers great service, fair prices, and zero upselling. Unlike dealerships, their prices are reasonable, saving me a lot of money. Plus, I didn't have to worry about pushy upsells. The skilled mechanics fixed my car quickly, and the staff provided excellent customer service. Highly recommended for hassle-free and cost-effective repairs!
