About Business
Grand Automotive is a leading Car Repair specialist serving the Lake Forest, CA, Mission Viejo area. They provide a wide variety of solutions, including Auto repair shop, Brake shop, Car battery store, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 84 verified reviews, their reputation precedes them. As a locally-owned business in Lake Forest, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Lake Forest, CA.
Google Reviews
Gregory Harrison
★★★★★
a month ago
We were blown away. Grand Automotive is best in class. The owner - Austin - is honest, and extremely skilled. We brought our car in for auto body repair and tire replacement and alignment. Austin’s price was the best, his service was outstanding and the work was completed on time. We were even able to rent a car from him, while our car was getting repaired. It was a home run all the way around. Highly recommend!
Richard Pham
★
☆☆☆☆
2 months ago
Be careful doing business with this shop. At first, they appeared honest and transparent—right up until the end. The final bill was a huge surprise, coming in about 50% higher than the amount originally agreed upon. The added costs were never clearly communicated, and they performed work on items I did not approve. They also used off-market parts but claimed that they used OEM genuine parts. When questioned, their explanation was that the parts were “the same quality,” which is not acceptable when you’re being billed OEM prices. The workmanship was sloppy. A hose was installed incorrectly, and a bolt was left untightened. There was also a hose that required lubricant to reinstall properly; instead of handling it correctly, they chose to replace the part and added another $1,000 to the bill. On top of all this, they insist on an additional 3% credit card fee. I would not recommend this shop. This place abuses customer trust. Beware.
Todd Paton
★★★★★
2 months ago
Austin and the team at Grand Automotive took great care of us when we needed the rear differential replaced in our car. After diagnosing the issue, Austin worked with our extended warranty provider to ensure that the car was repaired properly, and as quickly as possible, keeping us informed every step of the way. Not only did they meet our expectations, they exceeded them. As the owner of a business built on customer support, I know quality service when I experience it. I will be bringing all my vehicles here to be serviced from now on.
Fakhteh Hedayati
★★★★★
a month ago
For the past few years, I’ve trusted Austin with my Mercedes, and the experience has consistently been excellent. From routine maintenance to overall care, everything is handled with precision and attention to detail. The team is knowledgeable, efficient, and always professional. It’s reassuring knowing my vehicle is in capable hands every time I bring it in.
Keesha Chegini
★★★★★
3 months ago
Grand Automotive has been absolutely phenomenal in maintaining my Volvo. Their expertise, honesty, and attention to detail are unmatched. Every time I bring my car in, they take the time to explain exactly what’s going on and never try to upsell unnecessary work. The quality of their repairs is top-notch, and my Volvo has never run smoother. What really sets them apart is their professionalism and genuine care for their customers. They’re reliable, efficient, and always deliver on their promise. It’s rare to find a shop that you can fully trust, but Grand Automotive has earned that trust time and time again. If you’re looking for a repair shop that does exceptional work and treats you like family, Grand Automotive is the place to go. Highly recommended! 🚗🔧
Raphael Traver
★★★★★
3 months ago
I had an exceptional experience with this repair shop after bringing in my Mercedes GLS 450. From start to finish, the service was absolutely top-tier. The team was knowledgeable, transparent, and incredibly thorough with their work. They diagnosed the issue quickly, explained everything clearly, and delivered the repairs with precision. If you want quality work, fair pricing, and a team you can fully trust with a luxury vehicle, this is the place to visit. I highly recommend this business.
Taraneh Ashari
★★★★★
3 months ago
Outstanding Service Every Time! I’ve been taking my Maserati Ghibli to Grand Automotive for years, and they continue to impress me with their professionalism, honesty, and attention to detail. Their technicians truly know these cars inside and out, and the quality of their work shows every single time. They’ve handled everything from routine maintenance to more complicated repairs. The communication is great, the pricing is fair, and they always go the extra mile to make sure the job is done right. It’s rare to find a shop you can trust with a high-end vehicle, but these guys have earned that trust over and over again. Highly recommended!
Essie Karimi
★★★★★
a month ago
I took my 2021 Tacoma to this shop, and they did a fantastic job. The service is already done, and I couldn’t be happier—fast, professional, and honest. I’ll absolutely recommend them to others looking for quality work!
hamid modarres
★★★★★
4 months ago
I recently had my Porsche Macan serviced at this repair shop, and I couldn’t be more impressed! From start to finish, the experience was exceptional. The team was extremely knowledgeable about luxury vehicles. The quality of their work easily rivals that of the Porsche dealership—but at a much more budget-friendly price. My car runs flawlessly, and they went above and beyond to make sure everything was perfect before returning it to me. I’ll definitely be bringing my Porsche here from now on. Fantastic service, great communication, and unbeatable value—highly recommend!
oc spark electric
★★★★★
a month ago
I’ve been taking my commercial work van to Grand Automotive for service, and they’ve always been extremely helpful and honest. The service is great, and I’m very happy with them. Highly recommend. This is a great repair shop for all your vehicle needs.
carina
★★★★★
4 months ago
I recently took my Mercedes here for maintenance, And the experience was excellent. The staff was professional and knowledgeable. They use high quality materials and ensured everything was done perfectly. Communication Was clear. Service was timely. I highly recommend this shop for anyone looking for expert care for their luxury vehicle
charlesordaz
★★★★★
a month ago
Grand Automotive did a fantastic job replacing the tires on my Tesla. Austin was professional, knowledgeable, and made the whole process smooth and easy. Highly recommend!
Brian Vargas
★★★★★
3 months ago
Took my 2018 Honda Civic Sport to this body shop and from the very beginning they were honest, reliable, and extremely communicative. The service was smooth from start to finish. A big thank you to the owner, Austin, for staying in contact throughout the whole process. I truly appreciate the great work and professionalism!
melissa dumontier
★★★★★
3 months ago
My Kia Niro is running perfectly, and it’s clear they take pride in the quality of their work. The shop is honest, reliable, and genuinely cares about keeping your car in top shape. It’s refreshing to find a place that treats both you and your vehicle with such respect. 5 Stars for Austin and his team.
Ian Dumontier
★★★★★
3 months ago
I recently had my tires replaced and regular maintenance done on my Tesla Model 3, and the service from this shop was exceptional. The team clearly understands Teslas—they handled everything with care. Fantastic Shop, thank you Austin.
Elijah Kee (Eli)
★★★★★
a month ago
Was hearing some weird noises and feeling weird about different vibrations, took my mustang in, they looked at it and said I cracked my cylinder, got a new engine and it drives like new. Loves this place, the only shop that touches my car.
Loki&Emi Gaming
★★★★★
7 months ago
I had the engine on my BMW X3 completely replaced at this shop, and they did a fantastic job from start to finish. The team was professional, knowledgeable, and kept me informed throughout the process. The car runs like new, and I couldn't be happier with the quality of their work. Highly recommend them for any major repairs!
Caroline Wood
★★★★★
a month ago
Thank you Austin for taking care of our car and for always being so friendly and helpful we appreciate you and Roj has everything is always so great with the car after we leave you guys we're so thankful for you and wish you the best thank you so much for your communication and honesty have a blessed day!
Robert Wood
★★★★★
a month ago
Austin took care of me as usual today I needed an oil change and he got me in first thing in the morning with roj servicing the car everything was done promptly and with a smile and they were very fair on the prices as always always great experience at Grand Automotive with Austin you're in good hands thank you so much guys God bless you
Lucas Baker
★★★★★
a month ago
Did a great repair on my car recently which most other garages I called refused to even attempt. These guys are wonderful!
