Is this your business?
Get listed as a verified member and unlock these powerful tools:
About Business
Residents of Champaign, IL, Champaign have long trusted Champaign Ford City Service Center for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Ambulance service, Auto air conditioning service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 2.5/5 rating with 11 reviews. Throughout Champaign, and particularly in Champaign, IL, Champaign Ford City Service Center is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Champaign Ford City Service Center for any Car Repair inquiries or to schedule a visit to their Champaign, IL facility.
Map is ready to load
Click the button below to display the interactive map.
Google Reviews
Josh Harden
★☆☆☆☆ Had my truck serviced several times throughout the past 6 years of owning my F150. Most times have been fine and get what you expect but this one really pissed me off. Recently I took my truck in for a recall that had been scheduled for 10+ days. Drop off at 8am was fine, the transportation back to my work I had put in place was all set and was told about 3 hours for completion. A little over 3 hours later I receive a phone call expecting to say work was all done and truck is ready to go. That is not what I received. I was informed the recall part was not on hand and the service could not be completed. Don't you think that you inform a customer of this before drop off and not pretend everything will go as planned when they didn't even have the part? Thanks for wasting my time away from work as well as the fuel there and back for no work to be completed and for this to need to be rescheduled another time. They did bring my truck back to my work after they informed me that no work would be performed.
Justin and Alexis Weir
★☆☆☆☆ Brought my car in for a “wrks” service twice and will not be returning. Supposedly, includes full fluid top offs and a full system check as well as an oil change and tire rotation. Both times they failed to top off the coolant. ALL wheels lugs were overtorqued by 50+ lb feet. Called to complain after doing it myself and was told “there must be an internal leak” and various excuses were made. I alerted the service advisor Nick Katsinas that the services were just plain not done and he said all I can offer is an apology. DO NOT take your car here for service without the expectation of a sloppy and half-done job. Photo included is my coolant level IMMEDIATELY after service.
Taylor Watts
★☆☆☆☆ I took my car in for an appointment on 12/26 which I made online. The service advisor informed me that they recently switched to a new scheduling system which was not in use on their website, and as a result I did not actually have an appointment. I scheduled another appointment for 12/28 in person. I returned on 12/28 and dropped my car off and picked it up the next day on 12/29. Immediately after pulling out of the dealership my steering wheel began oscillating about 20 degrees in either direction. I turned around, immediately took it back, and was told they would have it for the afternoon. I called around 5 having not received an update, only to be told they did not have time to look at it and would not until 1/2. I find absolutely unreal that they switched to a new scheduling system, did not update it online, left the old system up online, continued to allow it schedule appointments, and did not inform customers that appointments they scheduled would not be honored. Ford City followed that up failing to tighten a wheel after a tire rotation and kept my car for an additional 4 days, again failing to honor an appointment I had made with them.
Visitor Reviews
No reviews yet. Be the first to review this business!
