Google Reviews
Craig Kanada
★★★
☆☆
5 months ago
Formerly good but this time just kept coming back telling me there is another thing then another thing, etc. Last one was the driver door handle not working to open the door. Was working when I dropped it off…then they still wanted me to pay for the replacement part. After all said and done a week later, the bill went from $2500 to fix the AC to over $7000.
Jason Burnett
★★
☆☆☆
a year ago
I've always been told this is the spot in The Woodlands. I've never actually had any work done but I will share my experience the other morning. I noticed nuts missing from a bolt and one loose. The next morning I drove straight to CA as I was taking my daughter to daycare to see if a professional could take a quick look under the truck as a favor to make sure it was or wasn't a safety critical screw. They said I had to drop it off or get an appointment, couldn't even step out for 30 seconds to help me out and give me any professional information. I was extremely disappointed. I drove 100 feet to Goodyear and 3 staff members walked right out and took a quick look. They informed me those are bolts for the control arm, which is a major safety issue. They didn't fix it but gave me their professional opinion without hesitation or an appointment which took a total of 2 minutes. I ended up taking it to the dealer to repair it since they messed it up. I wasn't expecting CA to fix it on the spot without an appointment, but at the very least, make sure I could drive it to get repaired. This is not the "neighborhood" shop I've been told about.
RobertJ Gamero
★★★★★
6 months ago
They are excellent. Top-notch customer service. We don't live in the woodlands but my wife and small kids were going to the children's museum nearby when the car started making noises. They stopped at CBA after finding them in google maps. Both the lady that took my call to check on my family and car, and the techs who looked at the car, were very professional, respectful, and genuinely kind. The tech was honest and gave me options to save money, and the nice lady even gave my wife and kids a courtesy ride to the children's museum while they waited. They deserve all the good praise they have on their reviews, and the people that helped my family and worked on the car deserve every promotion and pay raises coming their way. Sincerely, Robert Gamero.
Dane and Paola Hall
★★★★★
4 months ago
Had a fantastic experience, the really do what they say they intend to do. Very organized, proactive, communication was timely and completed the job ahead of time. Definitely would recommend taking your car here!
Jeanette James
★★★★★
Edited 3 months ago
This Christian Brothers car repair has great service and prompt repair work. I was impressed with the time of test driving my car and letting me know exactly what the repair process would be. They even offered discounts for the total cost to help me financially! I would highly recommend them for your repair work!! 5 stars
Carly Adams
★★★★★
6 months ago
The employees are always helpful, kind, and incredibly patient when answering all my questions. Whether it's a tire rotation, inspection, or oil change, I know I'm in good hands when my vehicle goes to Christian Brothers. They take the time to explain things clearly and never make me feel rushed or pressured. One of the things I really appreciate is their courtesy pickup and drop-off option—it makes scheduling service so convenient. It's not easy to find an auto shop that truly values honesty, professionalism, and great customer service, but Christian Brothers really delivers. Highly recommend!
Tom O'Grady
★
☆☆☆☆
5 months ago
If I could give negative stars I would. The most frustrating auto repair experience on any car ever. The good. Very nice, cordial well meaning people. The bad. What was a one day job became 3 and every day there was another reason for delay every day and they could never state what was left to be done and when it would be finished. I would never return for any service nor would I recommend them. I have used other Christian Brother stores and been extremely satisfied.
SpartanWarrior64
★★★★★
2 months ago
CBA provided great and efficient automotive maintenance care at a very fair price. They are very detailed with their work. I highly recommend their friendly neighborhood business!
Liberty Or Death?
★★★★★
3 months ago
My family has been struggling for months snd are technically homeless. Work had to be done for safety. Christian Brothers assistance program literally saved me from being completely lost. Zach at the Corporate office, Damien and the team at The Woodlands TX location were awesome and went above and beyond. They have a customer for life and I'll recommend anyone to give them a chance.
Deb Raley
★★
☆☆☆
3 months ago
Our engine temperature light continue to indicate the engine was overheating. From the end of May until early December, we brought this car in at least once a month if not more than once a month for the same problem. Each time the mechanic would tell us it was a different Issue causing the problem. We would go through with the repair and things would seem fine for about a week or two and the problem continued to resurface. After multiple visits and $11,000 in various repairs ($8300 for the same problem) we were then told they thought it best just to replace the engine. During one of the visits we needed to replace the brake light system. A couple of weeks later half of the lights did not work. When brought to their attention, they did fix that. The people that work there seem genuinely nice. we have used them in the past for simple things like oil changes, which we’ve never had any problems with. In fairness, this was a Car that was 17 years old but had very low mileage. The nice thing about the car is because of its age there aren’t a whole lot of electronics (compared to 2025 cars) to it so it really gets down to basic mechanics. Additionally, I always thought Christian Brothers to be known in the community as being supportive in the community. Throughout this time we had sent over three emails and one phone call to see if they would consider a small contribution to the high school robotics team. All the school teams, could use support in one way or another. Never replied to a single email and defered to someone else on the phone call and never heard back. After spending so much money with them in such a short time that was just a disappointment. I realize every business gets hit up by every club and organization from every school. I realize they can’t support everyone. But it is a surprise when you’re spending this much money and your customer is reaching out for support of a school organization and you can’t even acknowledge the request. Very disappointing and very rude.
Kelsey Lawson
★★★★★
2 months ago
Highly recommend getting your service done here! Every employee is incredibly kind and helpful, and they consistently finish ahead of schedule. Michael and the entire staff are amazing. Bonus points for being family-friendly, which is so hard to find these days!
Fayish Ahmed
★★★★★
Edited 2 months ago
Damian was amazing. Someone forgot to give me a call, Damian figured it and called me. He left the store open for me to pickup my car although it was past their closing time. I do appreciate for going the extra mile to meet customer expectations! Kudos & Thanks to Damian!
Armando Hernandez
★★★★★
a month ago
Very friendly and willing to help staff. Although I messed up scheduling my appointment and showed up 1 day early, that was no problem and got help the same day. Very thorough explanation of findings. Did I mention they provided a ride back home? LOL
Language Lover
★★★★★
5 months ago
I had my first visit, last Friday, 17th , to this place, for a car inspection, and I couldn’t have asked for a better experience. Mia Ramírez, a young woman at the front desk, welcomed me with a warm smile and the gentlest voice, instantly making me feel at ease. She offered me a coffee while I waited and guided me through everything so professionally, yet with such a human touch. The place is clean, cozy, and the process was smooth and effortless. The parking is spacious, it’s near a car wash, and it’s easy to see why it’s so popular—everything just flows perfectly. I truly felt cared for, and I highly recommend Christian Brothers to anyone! Blessings!
Gil Staley
★★★★★
2 months ago
I had an excellent experience at Christian Brothers Automotive in The Woodlands. Their team was professional, courteous, and very thorough with the diagnostic process. They clearly explained the issue, walked me through the repair options, and completed the work efficiently. I really appreciated their honesty and attention to detail—it gave me complete confidence in the service. Highly recommend for reliable diagnostics and repairs.
Robert Saunders
★★★★
☆
2 months ago
Very courteous and very professional and honest. We decided not to get the work done, any work done there on our 2014 Nissan rogue because we considered the pricing to be exorbitant; however, they are entitled to charge anything they wish. We did get an assessment of the vehicles problems for which we paid $199 which we had agreed to in advance.
ursula grayson
★★★★★
a month ago
First time visiting this location. Found this location near work. And I needed an oil change badly. CBA usually requires an appt. They had availability and was able to get me in same day. My wait time was about 30 minutes. Excellent Customer Service from the phone call to in person!
Jocelyne Harb
★★★★★
a month ago
Excellent experience at Christian Brothers Automotive. I came in for an oil change and was impressed by how quick, efficient, and professional the entire process was. They also performed a thorough courtesy inspection. The staff were friendly, knowledgeable, and transparent. I’ll definitely be coming back and highly recommend them.
Romildo Dourado
★★★★★
5 months ago
I recently took my Ford Expedition Max to Christian Brothers Automotive for repair, and I’m beyond impressed with their service! The team was incredibly professional, friendly, and thorough from the moment I arrived. They quickly assessed my vehicle, provided a clear and fair estimate, and kept me updated throughout the process. The waiting area was comfortable, and their shuttle service was a lifesaver for my busy schedule. The repair was completed on time, and my Expedition Max has been running like a dream ever since. What truly stands out is their commitment to customer satisfaction and transparency—no hidden fees or unnecessary upsells. Christian Brothers has earned my trust, and I’ll definitely be returning for any future needs. Highly recommend!
Adrian Hall
★★★★★
a month ago
I had an excellent experience at Christian Brothers Automotive from the moment I walked in, the entire team was professional, honest, and welcoming. The shop itself is clean, organized, and you can tell they really care about doing things the right way. A huge shoutout to Mia at the front desk she was incredibly kind, patient, and informative. She took the time to explain vehicle maintenance in a way that actually made sense and never made me feel rushed or pressured. It’s rare to find someone who’s both knowledgeable and genuinely caring, and she absolutely made the experience stress free. They kept me updated throughout the process, explained what was needed and what wasn’t and I left feeling confident about the work done on my vehicle. If you’re looking for an honest, professional automotive shop with outstanding customer service, this is the place. I’ll definitely be coming back and recommending them to others.
