Collision 2000

Monica Magalhaes

★★★★★

9 years ago

I did a big research and took my car to six different places before I went to Collision 2000. Ray and his wife were great. I felt I could trust them. My car was wrecked from a hit and run and it looks brand new like nothing have ever happened. I picked up at the day Ray told me it would be ready, no delays. My car was detailed and beautiful! I recommend them to anyone. Great service, trustful, easy to communicate. I am totally satisfied!

Karen L

★☆☆☆☆

2 years ago

I had my hopes up for this company. My co-worker has a minor repair done and they did a great job so when my daughter was in a car accident I decided to take the car for repairs at their shop. I went in before the holidays and they were extremely friendly and gave me an estimate on the spot for the repair which by the way I was paying out of pocket. I wanted to make an appointment and I was told that we would have to wait until after the holidays. The holidays came and went and I never heard from them so I decided to call so I could make the appointment to have the car repaired. When I called they were extremely rude to me on the phone. They said "I don't remember you; I gave you an estimate?" and I responded "yes, I received an estimate and want to make an appointment". He then proceeded to act like I was bothering him and asked me my name. I gave him my name and he said he would call me back and I asked him if I could give him my phone number and he said, no, I have it on file. Well needless to say I never heard from them so I had my car repaired at another shop that did a fantastic job. I was so hopeful and really wanted to give them my business because I like to support a family owned local shop but apparently they only do business with Geico customers.

Karen Holland

★★★★★

a year ago

Integrity - the word that describes Collision 2000! From Gabby, in the office, to Orlando in the bay, I don't go anywhere else! Gabby is so easy to talk to, and will patiently tell you what you need, how much it'll cost, and what you'll have to do, and she'll answer your questions in a pleasant, courteous, professional manner that embodies integrity! She'll take good care of you! I went to wherever my insurance company* dictated before Collision 2000... ...my first incident/need was for a front bumper - my insurance company sent me to one place that installed a costly bumper, which never fit correctly. I might still go back, but I'm too annoyed by their lack of integrity, so why would I? (*it's still covered by my insurance). - I'm thinking of what kinda hassle the guys would give me? *There are shops where men'll take advantage of women they see as "helpless damsels in distress" - and charge lots of money - cause women have rich husband's (?), and don't know anything about cars... and those guys are motivated by money. Integrity is not in their vocabulary! My second was for the rear bumper! I went to Collision 2000 and loved the work that was done! The third incident was for my side mirror. Collision 2000 was unavailable to fix it asap. I took it to another shop bc they'd given me an immediate appointment. They were nice folks, but after waiting nearly 2 weeks for the part, I was disappointed bc it rattles, and the color is off. They didn't explain what "after market" meant! *[I learned that from Collision 2000- Wayne, explained it to me]. I paid a high deductible and will need to go back to have it fixed - who knows how long that'll take! [I'm glad my insurance covers car rentals, and I'm able to go back, but I shouldn't have to if the other shops had integrity!] So, I learned my lesson. I only take my car to Collision 2000, and if they can't take me right away,... I'll wait! They have integrity!

Smokin with Smokin Joe

★★★★★

a year ago

Ray and his family are amazing! My car was in an accident on Tuesday and my car was repaired within 2 days. Very professional, personable and they treat you right!

Rhonda Schottenheimer

★★★★★

a year ago

This was a great experience from start to finish. Everyone involved in the repair of my vehicle was so kind, courteous & professional. They took care of my repairs, and I received my vehicle back when promised. It's perfect. it looks like I just drove it off the showroom floor . HAPPY CUSTOMER!

Len Chaney III

★☆☆☆☆

2 months ago

Ray jerked me around so I am not a fan of Collision 2000 but that's okay because I ended up finding a great shop in Lake Park. Look around before settling.

Karen August

★★★★★

7 months ago

Used this repair shop based on a friend's very positive recommendation and was not disappointed! While they took a good bit of time to complete the repair, it was worth it -- they gave my car back to me with everything meticulously repaired, and cleaned it as well. I was 100% satisfied and would definitely use them again, and recommend them to others .

Marco Vivas

★★★★★

6 months ago

Excellent service from Ray and the team! They did an outstanding job repairing the damage to my car. I will definitely return if I ever need their services again.

Tony C

★★★★★

4 months ago

Gabbi and Ray the owners are Exceptional Representatives for the company and are hands on.. They kept me updated, Gabby helped me with my rental at Hertz, the quality and craftsmanship of the repair was excellent and completed in a timely manner.. I highly recommend Collision 2000 for your car repairs after and accident and they are a “CHOSEN “ company by my insurance company

Kerri Deitsch

★★★★★

7 months ago

Absolutely excellent service. I drove past two other shops to choose this one because they’d done such an excellent job on my son’s car last year. 100% backup on their warranty and support. They communicated with my insurance company for me, and I felt fully supported and confident that they were advocating for me (not cutting corners) to get my car fixed properly down to every detail. Highly recommend.

Berto Gonzalez

★★★★★

8 months ago

Exceptional family-run service that goes above and beyond! Collision 2000 truly sets the standard for quality and care. From the moment I walked in, I was treated like family. Ray and his team were incredibly professional, honest, and attentive throughout the entire repair process. They communicated clearly, delivered on time, and returned my car looking showroom-new—like the accident never happened. It’s rare to find a shop that combines expert workmanship with such genuine customer service. You can tell they take pride in their work and care deeply about their reputation. Highly recommend Collision 2000 to anyone needing reliable, friendly, and efficient auto body work in West Palm!

Taby Guevara

★★★★★

5 months ago

After being t-boned I was very anxious having to deal with all of the stuff that comes afterwards. From beginning to end Gaby and rest of the staff were great. Completely understanding of what I was going through, while making sure they broke down all the details of the process for me. My car is back and I’m so happy with the work done. Thank you so much for caring about your customer and their vehicles!

Tenese Sproull

★☆☆☆☆

9 months ago

I had a great experience with this company the first time I used them, which is why I trusted them again. I have spent over $2,000 with them in just the last few months. Unfortunately, my second experience was very disappointing. A part of my car that they previously replaced came apart after just four months. When I brought the car back for them to fix it, they only repaired one part of the issue and refused to warranty the other, claiming it was scratched. I do not recall scratching it, and even if there was a mark, it shouldn’t void a warranty on a part that was just installed recently. I expected better accountability and service from a business I had trusted.

Tanisha Brown

★★★★★

3 months ago

Ray and his team are super amazing! Someone hit my car in the parking lot while I was working and it was totally awful. They hit the front, drivers side that Sunday and got it to Ray on Monday morning and by Friday morning they got it fixed like brand new! Thanks Ray and your team for your professionalism, your humor, empathy and kindness! Will definitely recommend to everyone!!

Virginia Schmitt

★★★★★

3 months ago

Highly recommend this auto body shop. Very streamlined operation. I received a phone call each day to let me know my car’s status Customer service was the best I’ve ever dealt with. And the quality of the work was excellent b Perhaps the best part. The car was ready a day early. Can you ask for more?

Tina Scutari

★★★★★

7 months ago

I usually don’t leave reviews but I can honestly say this place made me the most happiest when I saw my car look brand new with a freshly painted front bumper and a new passenger headlight I couldn’t believe how they got the paint to match the whole car which was one of my concerns I knew it wasn’t going to be 100% because obviously you can’t compare old paint to Fresh new paint but it honestly looks amazing I love my car even more now and I am extremely picky and particular on where and who to let work on my ca, I can really say amazing work and would definitely recommend collision 2000 thank you so much!! The pictures may not seem much of a damage but they informed me on interior damages that I wasn’t aware of and I’m grateful for everything they fixed very very happy with there services

Christina Herrmann

★★★★★

4 months ago

I highly recommend Collision 2000! The drivers front side of my car had been hit and they made everything super easy from start to finish. They dealt with the other person’s insurance so I didn’t even have to stress about that. When I got my car back it was in perfect condition and looks new again! In the future I would only use them, as well as, recommend them. It’s a family owned company (which I love) and they are just great people and their work is amazing!