Complete Auto Repair

Nelson Hernandez

★☆☆☆☆

a year ago

I had my IDD device installed in this shop and the guy who did it would made multiple appointments with me to have it installed, which he would constantly cancel and then get mad because we got mad for having it cancelled. He didn’t give me my Green certificate of installation like he was supposed to when it was installed either. I’m trying to get that from him now and I’m having my phone calls screened instead of being helped

R. Joshua Adams

★★★★★

5 years ago

Robert at Complete Auto Repair is a very helpful person. I appreciate his help and service. I had my DUI breathalyzer device installed there, and go there for monthly calibrations. It is affordable and a rather quick in and out appointment each month. Which is very appreciated because I have a busy schedule for the most part. So him saving me time and money helps each time I go in to his shop. Thanks again for all your help and hard work Robert and Complete Auto Repair.

Court Danyelle

★★★★★

8 years ago

Complete Auto Repair is great. Awesome service and work being done. I came in for an oil change and Robert found an issue with my brakes. He worked to get me a great price and got everything fixed and taken care of. Would definitely return. Thank you Complete Auto Repair.

Daphne Taylor

★★★★★

8 years ago

I absolutely love Complete Auto Repair. This is my third time (3 different unrelated problems) bringing my car in for work to be done and yet again, the work was done in a timely manner, very affordable, with friendly service. Joann is absolutely hands down the greatest! The techs that worked on my car, did an amazing job. They made sure what I came in for was the problem, they didn't give me the "well I think it's the.." they knew what they were doing. I highly recommend Complete Auto Care.

Phyl Migs

★★★★★

8 years ago

I have been to this shop twice before and after the long hours of waiting -my car sat there not being worked on for weeks! Thanks new employee Brant helped me this week and wow!... What a difference. I was in & out within an hour! Prices didn't change much but it was worth it! First time I actually referred one of my friends to an auto shop but that's how happy I was to accomplish car repair so quickly.

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★☆☆☆☆

Edited 2 years ago

2 MONTHS!!!!!! I've been patient with "mechanic" rob for 2 months straight hasn't even started on car that I brought. He's one of the most biggest and worst lyers I've ever met. 1st month: brought car in asked if he could work with it and said "yes" I then asked if he's able to work with the warranty i have on the car he said "yes" then proceeds to his office to make copies of my warranty. He then proceeds to tell me to ask his neighbor (the next mechanic over) someone that doesn't even work with him, to give me his contact info instead of him giving it to me himself... Very strange. 2 weeks go by no updates or anything about car. Had to go up there again and make sure I got right contact info again not from Rob but from his neighbor because Rob is hardly there. I then text Rob twice with no reply for another week had to call him multiple times because he acted like his phone was off he clearly saw my text never responded till I call. He then said "ok I'll get started on it right away". 2nd month: Another month goes by still nothing no updates or anything, still lying threw text and call about car that he didn't even bother to look at. Had to keep going up there to check on car just to find out nothing has been worked on. Dont usually write reviews but 2 MONTHS? IVE BEEN PATIENT with this "mechanic". If you say your gonna work with someone do it, dont sit here lie and waste thier time!!! I wouldn't take ur vehicle here Rob is a big lyer and procrastinator!!! And if you do well...

Brandon Pinola

★☆☆☆☆

5 years ago

Do not take your car here if you’re a women and don’t know much about cars. I took my BMW here for a radiator and thermostat replacement after getting a diagnostic on it. Spoke with Robert who quoted me one price just to add additional 500$ on it after the car had been there for 4days. 2days after picking up the car the car started overheating (remind you none of this was happening before I brought the car in. I only decided to get it checked out after the check engine light came on). Come to find out his mechanic had broke the thermostat hose while supposedly repairing it! He charged me for the new hose and to repair it and my car running worst than it was before they ever worked on it! They are scammers who will keep you coming back to spend!

Natalie Vera

★★★★★

8 years ago

Very friendly and quick. I brought in a list of items my engine needed to be done that was quoted from the dealership. Not only did complete auto repair beat the dealerships quote, but they also did it all in one day. Extremely happy and will be returning.

Silent

★☆☆☆☆

4 years ago

Sadly I have gone here before and they seemed to be doing a great job, however when I called I was told they could squeeze me in and it would be done within a day, a simple a/c diagnostic that had them hold the car from Friday morning to the point I recollected the car on Monday afternoon, being told they completely forgot about it, managing to find the keys exactly on the same piece of paper I had previously left them with my information, honestly the employee emphasized the issue with the owner, the very sarcastic owner emphasizing he was simply not doing it, completely ignoring my calls and messages not giving me the decency to simply say we can’t see the car, allowing me to collect it and simply go to another shop and instead having to drag it 4 days. Sad thing to see

Angela Jackson

★★★★★

6 years ago

Robert was wonderful and very accommodating when I walked in 2 hours earlier than my appointment time. He was able to take care of all my cars needs quickly and saved me a bunch of time.

JEFF FEIGLEY

★★★★★

9 years ago

Had my car serviced at Complete Auto Repair on 3/21/17 I had my car washed the day before at a car wash next door they did not do a complete job went back the following day to have it because of bad weather they were not I asked complete Auto about it they offered to re-vaccum my car for me no charge I offered the tech who did it some money to compensate for his time he said not needed Joanne who was working the front desk had mention about what they do there my car was over the time due for an oil change I first said no but then I realized my mileage 3900 from the last oil change so I took up on there offer for there service Great Staff we also found out that a bulb was burned on inspection taken care of too. Joanne had mention there prices about my tires these are original tires since car was bought held up pretty good for having just 50,000 miles on the car. The boss of Complete Auto Repair is a guy named T J . This owner and operator of this business has a great staff working for him, if you ever need honest service done to your vehicle for whatever need you need to take it to Complete Auto Repair 202 east Palmdale Blvd Palmdale Ca 93550. It is very hard to find a good mechanic these days that will honest with you. I give Complete Auto Repair 5 Star rating SINCERELY JEFF G FEIGLEY

Bailey Rupe

★☆☆☆☆

4 years ago

Called to get an estimate on some work . Robert asks what's wrong with the car , I tell him, and then he responds with " well you're no mecchanic so do you really know what's wrong with it how do you know that's your issue " in a condescending tone...so I'm assuming that was the pre scam convo before he does a bunch of unnecessary work because he thinks I don't know what im talking about. Rude unprofessional and he was hung up on and blocked . For work that I know if going to cost upwards of 3000 dollars you think you would be a little more kind to your customer.

Andrea Magyar

★☆☆☆☆

5 years ago

Now I realize that they are busy but if we were informed from the get go that our only vehicle would take 2 months just to machine the heads on the car we would've taken it elsewhere! Very unprofessional still getting the run around. Will never be taking our vehicle back to this place!

Phyllis Migasi

★☆☆☆☆

Edited 8 years ago

Want to get ripped off? Want to have your car destroyed? Want to have the police called on you when you ask to speak to the owner? Want to walk into a business where a police officer is collecting money because the owner has been sued and won't pay his debt and they're collecting money for that at the front desk? Then this is the place to go.

Matt Butler

★★★★★

8 years ago

even though the reason i needed to see Robert at Complete Auto Repair was for some thing other then auto repair didnt matter at the end of the visit Robert has an amazing sense of customer service. He explained everything simply and easily. Thanks Robert!!!!

Curtis Cobb

★★★★★

4 years ago

I take all my vehicles here. I appreciate the honesty of the technicians that are not out to overcharge you. They saved me iver $5000 because of their honesty.

Emanuel Mendoza

★★★★★

8 years ago

I’ve been going to this shop for about 2 years now.. the guys are really friendly and professional.. Robert will always try to make it possible to have your car ready right away.. I will defenatly recommend this place..