About Business
For professional Car Repair care in Los Angeles, CA, Los Angeles, look no further than Complete Automotive Systems. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Auto tune up service and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 307 pieces of feedback. They have become an integral part of the Los Angeles, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Los Angeles, Complete Automotive Systems is ready to assist with your next project or repair.
Google Reviews
Andrew Hill
★★★★★
3 weeks ago
I recently moved to Los Angeles 4 months ago and something unfortunate happened with my car. I found Complete Automotive Systems down the road and gave them a call and John told me he would help me out. He immediately knew what happened with my car, helped me file a claim with insurance and told me he would take care of me. He and his team were outstanding and my car was repaired in no time. I didn’t need to stress about anything while I was out of town and knew I was in the best hands. Will be coming back for any of my needs in the future! Thank you very much!
Eileen Garcia
★★★★★
a month ago
Car issues really stress me out but I know I’m going to find the help I need here. The office staff is welcoming and professional. The technicians are also very helpful and use humor to diffuse my stress. Would recommend to anyone for your vehicle needs.
DRED SCOTT
★★★★★
7 months ago
The welcoming committee “Bob“ made you feel right at home as a first time customer. Very knowledgeable of his profession. Bob took all the time needed to help you understand your repair issues. The cleanliness of the shop is very impressive which explains why their services are a little pricey. I personally can’t afford to shop there, but I would recommend them to anyone who is looking for a guarantee that they will receive the best service on their vehicle.
Sandra Moore
★★★★★
2 months ago
Friendly quick service. Straightforward honest quotes and very affordable. I will definitely be coming back and recommending them to all of my friends and family!
Jasmine Quan
★★★★★
3 months ago
Bob and the mechanic (sorry, didn’t catch his name) was ABSOLUTELY WONDERFUL. I somehow caught a tiny piece of asphalt between my rotor and brake on the freeway, and they were not only able to see me as soon as I came in, but also kept me in the loop the entire time. I also really liked how Bob was explaining what they were doing and explaining everything in a way that was very educational. 10/10 service and cannot recommend enough. Thank you so much!
Katy Mullan
★★★★★
4 months ago
Honest, professional, welcoming, and fairly priced. I know very little about cars, so I’m always a bit nervous going into a garage and wondering if I’ll be treated fairly. Bob completely changed that for me. He’s knowledgeable, straightforward, and genuinely cares about making sure you understand what’s going on with your car. He talks you through your options and you walk away feeling confident in the work that was done. As a woman, I really appreciate how respected and comfortable I feel here. If you’re in the area, I can’t recommend them enough. Ask for Bob — you’ll be in great hands.
Christopher Fuller
★★★★★
2 months ago
I have been coming to these guys for years. I come because they are always honest and upfront and do a great job. They also keep you on the lookout for what preventative care you need to do. I like that they'll even talk yo out of spending unnecessary money — not a lot of mechanics have that kind of integrity. They worked on my Toyotal Celica GTS (6 speed). 4-stars to Jay and the crew there~
David Tsikman
★★★★★
6 months ago
Brought a large van in due to a battery or starter issue. The manager was very very honest and professional. I had a wonderful experience and I recommend this business to all my friends and family. Very fair pricing. Honest, truthful people.
trisha paschke
★★★★★
4 months ago
I couldn’t be happier with my experience at Complete Automotive. They were honest, fast, and extremely efficient from start to finish. Everyone there was so friendly and genuinely caring, which is rare these days. I left feeling fully taken care of and completely confident in the work they did. I will not take my car anywhere else. I’m a customer for life.
dlgactor
★★★★★
a month ago
SOoo refreshing to find an auto repair shop that is willing to take the time to listen and be proactive in diagnosing and fixing the problem. I have great confidence in their work and will be returning to CAS for all my automotive repairs and service.
Chris
★★★★★
3 months ago
What a great team! It's the only shop I'll go to if I'm ever in LA again. John, the manager, and his staff took great care of my truck. They were thorough and patient with answering all my questions and all last minute.
Jeremy Novick
★★★★★
5 months ago
Just went in to get some small maintenance work done (replacing my old drive belt). Jack was friendly, helpful, and made the process simple, with no up-charging. The relief of finding a mechanic that you really trust is immeasurable. Highly recommend.
YOUSSEF ABDELMALEK
★★★★★
2 months ago
Top notch service as usual. Jhon is the person to trust he will do his best to gain your business and the crew are top mechanic.I trust this business to fix my two cars and get them fixed to last for thousand of miles ahead.
Zack Hoyt
★★★★★
4 months ago
Helped me fix my Silverado with many issues. Made sure that i had a great experience. Also in a timely manner and fair price. Definitely recommend!
ryan cardenas
★★★★★
3 months ago
Very friendly and helpful from start to finish. They were very honest and recommended only the services my car actually needed. I will be returning for my next tune up.
Chris Morris
★★★★★
5 years ago
I took a car here for a pre-purchase inspection. I had called beforehand but they, understandably, did not take reservations. Thankfully, they were able to squeeze me in. They did the inspection and gave me the report. The one I interacted with was Bob. He was a nice guy and a straight shooter. I would go here again if I was buying another car in the area. Also, their waiting room was comfortable. It had couches and chairs and even a desk to work at! I worked on my laptop and used their WiFi.
Robert S.
★★★★★
6 months ago
This auto repair shop is -- hands-down, not even close -- the best I have EVER used. A friend recommended it to me 5 years ago, and I've never looked back. Their work is careful and flawless, they have tremendous integrity, and they go the extra mile to be incredibly friendly and customer-oriented. A big shout-out to Bob Orbono, my service manager, who is the best of the best. He's done me many kindnesses over the years just because he's a stellar human being. My advice: Stop going to "stealerships" and go to Complete Automotive Systems instead. You'll be glad you did!
Andy Lorber
★★★★★
Edited 7 months ago
I had Complete Automotive Systems order genuine Ford head lights and install them. They work perfectly !! The Complete AUTO Service experience was top shelf all the way. Manager JACK really gets into every detail Involved in your repair and logs all of the info into computer and to your cell phone to organize your details. Great !!! Owner John is another winner !! Very helpfull and very knowledgeable Bob - office manager - super nice and helpfull. !! Mechanic FELIX - very knowledgeable and very helpful to take the time to answer questions for future service . And finaly Javiere / service dept. Manager - like mechanic Felix -- Javier KNOWS ALL. and is egar to explain all details of your repair. He is another example of someone who cares about you and your repair !!! I am very selective about any shop i use and i will be useing Complete Auto Systems for shure !! To find a shop that will work on electrical repair is very special --- most shops don't want any electrical work COMPLETE AUTO SYSTEMS not only does perfect electrical work but also sells tires !! KEEP DOING WHAT YOUR DOING COMPLETE AUTO SYSTEMS !!!!
Joseph k
★★★
☆☆
3 months ago
This last time was perfect However. The time before this time was awful time consuming and u did not huck all the wires back in it correct spot my light are not lighting up part of me head light..and the sincere don't unlock my door and trunk and the lights don't come on in side of the car
Jazeel Gayle
★
☆☆☆☆
Edited a month ago
Came in because there was squealing noise on the right side of my car. They diagnosed it and said it was the brake pads because they are not OEM. They are OEM. I purchased them from BMW. Anyway, so would changing the brake pads fix the noise? No. I was told to live with it. To review. Paid over $200 for them to tell me to the live with it. Update. Responding to Complete Automotive Systems’ response. To anyone else reading their response this is what you’re in for. A shop that is wrong and loud about it. 1. I did NOT go in for brake noise. Here’s the exact description from their estimate of my issue “Diagnose Hight Pitch Sound When Driving” 2. To help identify the issue I provided a video recording of the noise. They said it could be a few things. Brakes was not one that they listed. 3. I told them this noise does NOT occur when braking. It occurs when driving straight or turning. That bulletin they are referring to is about noise when braking. Look it up if you don’t believe me. And further more, if the noise I came in for is a result of normal brake operation per that bulletin WHY THEN SAY IT WAS MY PADS?! 🤣😂🤣 See what I mean? Wrong and loud about it! UPDATE 2. Replying to their comment about my non mechanical mind. If the noise I came in for is normal brake noise why then say I should change my pads because they are not OEM?!? Even your defense is inconsistent. Here’s what I think the truth is. Your tech couldn’t find the issue or was confused about the noise and saw the pads and said this must be it. When I inquired further that my pads can’t be the issue because what I’m talking about has nothing to do with braking and that those pads are from BMW you could have gone two ways Option 1. Explain to your tech in further detail and try to replicate the noise. Option 2. Blame the customer and collect your diagnostic fee. You chose the latter.
