Corktown Collision

Lena

★★★★★

a year ago

Great work. Excellent service. I dropped my car off on Monday and needed a quick fix before I turned in my lease and car was completed in 2 days and looks perfect! Thank you to jack and corktown collision for a job well done. Highly recommend.

evan dawood

★★★★★

a year ago

Great customer service. They did an excellent job with my vehicle. The owner and his staff are very knowledgeable and got my vehicle done in less than two weeks. Dealt with my insurance from start to finish to take the stress off of me would definitely recommend them to all my friends and family.

Latoya Newman

★★★★★

3 years ago

Jay K Did a wonderful job on my flex and my pride and joy 1972 he kept me informed time was very sufficient was done when he said it would be I love his work thanks Jay for the great job

Ashley Marie

★★★★★

9 months ago

Such an awesome body shop! They got my Lincoln in tip top shape for an amazing price I couldn’t find anywhere else!! Getting work done on the car is always such a hassle I never leave reviews but the experience here was one I had to share making this my cars home for any and all repairs they also have detailing and paint jobs I was thinking of getting the rust spots treated they literally do it all not your typical body shop 10/10!!!

James Falls

★☆☆☆☆

7 months ago

Do not depend on Corktown Collision or believe anything they say. My daughter had an accident and here car ended up there. Repairs were estimated at two to three weeks but the end result was seven weeks. That would be OK but everytime we contacted them for an update, they promised it would be done "today" or "tomorrow" but then no completion was accomplished. They continually told us stories of everything from having to wait for parts to employees being out sick. After a couple of weeks, these stories even began to conflict with each other. To ice the cake, they committed to delivering the vehicle on completion, to "make up for the inconvenience" then when the vehicle was done, said "come pick it up." So, these folks are not to be believed. It seems their way of doing business is to quickly get a check from the insurance company, accumulate more repairs than they can complete in a timely fashion, then play the waiting customer like a fish on the line. Avoid them at any cost.

Michelle Byrd

★★★★★

9 months ago

I was having engine problems with my jeep and they found the parts for me at a fair price and fixed it quickly. They also got a dent out that was in my door for the longest I love that I can now open it. They also do paint jobs to and match the paint of your car amazing! Great place to get work done

Ryan Scott

★★★★★

a year ago

Love the job the guys did on my car they were very professional and got me in and out in just a few day thank to James and the guys I would highly recommend them if your looking for a good collision shop

Davanna Brown

★★★★★

5 years ago

Ali and James were amazing.They went above and beyond for me. Great price and customer service, and EXTREMELY FAST turn around time. Everything I asked for they made it happen. I could not of asked for a better experience, they are truly great, best shop in Detroit! They deserve way more than 5 stars and I recommend anyone to go there especially women. They will take care of you!

Bbq Lady

★★★★★

3 years ago

I had some rust on my vehicle and James went over all the details thoroughly so I knew exactly what work was being done. I also needed my transmission rebuilt and he made an excellent referral for me to take it and get rebuilt without breaking the bank. I will always use this place! Thanks James! Quick turnaround!

Sarah Falls

★☆☆☆☆

7 months ago

As much as I would love to review the work done here, they have my car and continue to lie about when it will be completed. I strongly recommend avoiding Corktown Collision. My experience here has been nothing but lies and excuses. Every day I was told my car would be ready, and every day they pushed it back with no explanation. Eventually, they just stopped answering my calls altogether. I still do not have my car as I write this. On top of that, I experienced sexist treatment that made an already stressful situation even worse. Instead of being upfront and respectful, they talked down to me and acted like holding my car hostage was acceptable. If you value honesty, professionalism, and basic respect, take your business elsewhere. As an update to this review, I would take the 1 star away if I could. It took 2 extra days to get the car back due to it needing detailing to get all of the glass out. The second I closed the door, pieces of glass started appearing on the drivers side and passenger floor. Seems the detail was lost in the detailing. Also do not expect them to deliver your vehicle, or provide a loaner car as they advertise on their website. I had to spend hundreds on a rental car and pay for a ride share to pick my car up. This was after being yelled at and hung up on earlier in the morning. He wouldn’t even look me in the eye when I picked the car up. Run far away from this business. While they may have once been a quality and reliable business, the owner or manager stated multiple times that he has staffing issues and can’t keep up with his demand. If a business can’t keep staff, there is a bigger issue.

Cramy

★★★★★

8 months ago

The Guys at the collision Shop took care of My Ram 1500 Laramie. They get the cars fixed very fast. They’re certified with every major insurance company. Very easy to work with and I highly recommend them!

Lea Davis

★★★★★

a year ago

I needed the hood of my car repainted and they literally did it in 2 days and were all very kind. And a great price. Also my brake light was out and they changed it no cost. Highly recommend, great service and staff!!

Sam Alsaadawi

★★★★★

a year ago

Great people honestly. My truck was in a wreck I called them and they came picked it up towed it and even cleaned it for me after. They helped me call the insurance company to set up my rental and covered my deductible. Jack is an amazing human being and I hope I don’t need him but if I do I will be happy to come here

Evgeniy Khessin

★☆☆☆☆

a month ago

In my case, this shop received an insurance payment from GEICO to fix my car. After 3 weeks, I was told the vehicle could not be fixed and it was declared a total loss. To process the total loss claim, GEICO needed the funds that were originally issued for the repair. After following up with the owner for several weeks, I was given a check made out to GEICO for that amount. Several weeks later, GEICO notified me that the check had bounced and reversed my total loss payment. I’m now making payments again on a car I haven’t had for 4 months. After I posted about this experience, the owner contacted me and threatened legal action over my review instead of resolving the issue. Based on this experience, I will not be using this shop in the future. Update: It’s been another 2 months and GEICO has escalated this to their financial fraud team as the check was not signed by me and cashed at a check cashing place. The shop continues to hold my car settlement cash. Update: It’s been another months and there is still no check. The shop is holding my total loss settlement hostage and refusing to do the refund. For sake of your mental well being, avoid this shop at all costs.

MARCUS MAREOLES

★★★★★

3 months ago

I had a great experience with Corktown Collision fixing my Honda CR-V. From start to finish, the team was professional, honest, and easy to work with. They kept me informed throughout the repair process and made sure everything was done correctly. The quality of the work was excellent, and my CR-V looks and drives like new again. I really appreciated their attention to detail and commitment to customer service. I would definitely recommend Corktown Collision to anyone needing reliable collision repairs.

Kyle Shelest

★★★★★

4 months ago

Corktown collision did a fantastic job with my vehicle. Their service was quick, professional, and very affordable. I would absolutely recommend them to anyone!

Porshia &D'marco Brown&hoskins

★☆☆☆☆

3 months ago

Horrible!!! They charge top notch dollars for repairs that look like someone did on the street!!! I went in for a door repair something as simple! I was told the job would be done in 3days for $2500! I paid $1000 upfront, big mistake! I then called the following Monday and told the man I rather not have them paint my door for $1000, I can find someone else!!! I waited almost 2weeks for my car to return and service still wasn’t complete! They said they’re were picking up parts and never did!!! They even stop answering my calls so I had told them I was picking up my car as is!! Crazy part, as a professional company this man went out his way to find a black door from the junk yard to repair my door! I paid for a new door, fender and a paint job!!! I’m pissed the fact he went to a junk year and got a black door when could as easily found a white door!!! I wouldn’t recommend this shop to my worst enemies!! Oh they still haven’t contacted me about the fender they were picking up weeks ago!!! They prey on women and older people! To go to them for a professional job would be a RISK/MISTAKE for anybody!!! If YOU support their business it’s because you NEVER check reviews “LIKE ME” or you Know them personally!!!! HORRIBLE SERVICE, I STILL WANT REFUND ON THIS OVERPRICED INCOMPLETE JOB!!!! I l almost forgot when I got the car back, break or something was whistling… my windshield wipers are tighter and wires from door was hanging but someway they thought it was ok to return my car with more problems… After my post 2hrs ago, they contacted me still with no real solution… telling me they will cancel the order the fender🤣🤣🤣 IM CONFIDENT THEY NEVER ORDERED THE PART!!!! All types of 🚩🚩THE FACT HE HOLDS NO ACCOUNTABILITY AND STILL LYING IS CRAZY!!! Who gave me my keys and owe you what? 🤣🤣 take me to court if I owe you!!! INCOMPLETE SERVICE AND YOU CALLED BECAUSE OF MY REVIEW!!! WHICH SERVICE IS HORRIBLE! You took my MONEY and couldn’t and still can’t complete service!!!! I OWE YOU NOTHING, YOU OWE ME!