Costco Tire Center
Rating: ★★★☆☆ 3.3 / 5 (36 Reviews)
Costco Tire Center is a Car Repair located in Costco Tire Center, 3747 S 2700 W, West Valley City, UT 84119
You can reach Costco Tire Center through the contact information provided on our page. You can also access our location using Google Maps.
Working Hours
- Monday: Open (10 AM–8:30 PM)
- Tuesday: Open (10 AM–8:30 PM)
- Wednesday: Open (10 AM–8:30 PM)
- Thursday: Open (10 AM–8:30 PM)
- Friday: Open (10 AM–8:30 PM)
- Saturday: Open (9:30 AM–6 PM)
- Sunday: Open (10 AM–6 PM)
Price Level: $$
Reviews
Jon H
Bottom line (short version), I am never going back and I advise caution to others as I feel they did us dirty avoiding their warranty obligation on subpar tires. We got 4 tires a matter of months ago, all well and good. The tires were crap and went near bald within the warranty period. Whatever, things happen. We take it in to get the warranty replacements and they refused to do anything with them as we couldn’t present proof that the tires were rotated, which they were. The tires are all uniformly bald, but because we couldn’t prove the rotation we’re out all that money getting partial life out of the expensive, low quality tires.★☆☆☆☆ a month ago
Stephen Marsh
★★★★★ 2 months ago
Mathew Millet
★★★★★ 4 months ago
Cade Dopp
They don’t have a clue what they’re doing. I bought tires here because they were cheaper than Les Schwab and came with a good warranty. I have been in 3 times now (purchase and 2 rotations). They cross threaded a lug nut and said they couldn’t fix it and I would be responsible to have it repaired somewhere else. They inflate the tires to different, seemingly random pressures, they cannot get the balance right and put on more weights than I have ever seen on a wheel (these are new rims), and they won’t plug a tire that had a temporary patch to get it to the store. I thought I was getting a deal but I got what I paid for. The tire center is NOT the same quality and service as Costco.★☆☆☆☆ 6 months ago
Kris Luxon
My husband and I were on our way back to Nebraska and stopped in Salt Lake City for the night. We ended up with a nail in one of our tires which we had purchased from Costco last November. We showed up when they opened at 10 on a Sunday and were told they were totally booked for the day but would do their best to get us in. We did have to wait about 3 hours, but they got it patched and we were back on the road. We were very pleased with the service we received!!★★★★★ 9 months ago
Lauren Kelly
I got a flat and ended up needing 4 new tires. This Costco tire center was quick to get me in and had great customer service. Their explanations throughout the process were thoughtful and I felt like I was well informed about my options!★★★★★ 9 months ago
Amber H
Had a flat tire on a Friday night during rush hour. My car was towed to Costco - staff was super helpful and polite. Got my car in right away and I was back on the road in under an hour.★★★★★ 10 months ago
Brooke Paul
Got all 4 new tires at Costco. They were pretty quick. Week later had a nail and needed a patch, tire center never answers the phone so you have to just call general and have them talk to the tire center. They were pretty quick at patching my tire, but I had light up caps on my tires and they didn’t bother to tell me they didn’t put it back on for some reason and replaced it with this ugly green one. No idea where my light up cap is or what happened to it… no one is ever at the tire desk so you just gotta ask another employee to grab someone for you.★★☆☆☆ a year ago
Laura Bodily
Bought some tires. My disappointment was the fact that I had to leave my work backpack in the trunk since I couldn’t take that inside Costco. They had to move the only thing I had in the trunk and that was the backpack but they ruined it with their nasty greasy hands all over the backpack. They couldn’t have put on gloves or washed their hands before having to move the backpack over. The worst part they just acted like nothing happened and just damaged personal things and didn’t say anything.★☆☆☆☆ a year ago
B H
Go to a different Costco the tire department has no clue about anything poor customer service and no manager to be found....★☆☆☆☆ a year ago
Skyler Shelton
Got a new set of tires, they replaced them quickly and I was out about an hour and a half later. Now, 2 days later, one is already flat, and no one at the desk will answer the phone, other than to ask if they can put you on hold, only to hang up on you a few minutes later.★☆☆☆☆ a year ago
lorey mortensen
Everyone I’ve dealt with at the West Valley location have been extremely nice and helpful★★★★★ a year ago
Amber Michaels
They are very disorganized and never answer the phone★☆☆☆☆ a year ago
Carlos Morales
★★★★★ a year ago
Kerri
The “team” here does not respect their own time let alone others time. They schedule appointments just for the fun of it. Will they hold to the scheduled time and get things done in a timely manner? Your guess is as good as mine. I scheduled to have a seasonal change over and 1 1/2 hours later I am still here. I’m so unhappy that they didn’t respect my time let alone theirs.★☆☆☆☆ 2 years ago
Tatiana Fetzer
We came in for a tire check and possible repair. They told me it was a road hazard and I would have to pay a little bit for the proration. We bought these tires this spring 2022. When we arrived at the desk to pick up the lady was very nice but not a technician, when we asked to speak with the tech he came in with a bad attitude and told me he had given me a better deal already, it wasn’t about the money at all for us! We simply wanted to know what warranted a tire replacement rather than a repair, this particular tech was very rude and short and definitely NOT the Costco culture I am usted to. another time when they did the rotation a balancing weight fell off and when we asked for it to be rebalanced he said it didn’t matter and wasn’t necessary, we had him do it anyway, but he was bothered and short. CUSTOMER SERVICE FOR THE TIRE CENTER MUST BE IMPROVED.★☆☆☆☆ 2 years ago
Carlow Lorrie
Costco’s auto program is horrible and deceptive, but the tire center is fantastic. The prices and service are excellent. Far superior to the Walton family businesses at Walmart and Sam’s Club. I’ve tried all three and Costco is superior in every way when it comes to tires and tire service.★★★★★ 2 years ago
Contact
Address: Costco Tire Center, 3747 S 2700 W, West Valley City, UT 84119 West Valley City, UT West Valley City
Phone: +18019969008
Website: Go to website
