About Business
Cottman Transmission and Total Auto Care brings expert Car Repair solutions to the local community in Richmond, VA, Richmond. From Transmission shop, Auto electrical service, Auto radiator repair service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Richmond, VA appreciate their attention to detail, leading to a consistent 4.6/5 rating from 112 reviewers. By focusing on the specific requirements of the Richmond, VA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Richmond, VA and beyond.
Google Reviews
Alison Jackson
★★★★★
5 months ago
Really decent guys ! Prices are great and the work is top notch. These guys know their stuff. I highly recommend them !
Zymera Addae
★★★★★
7 months ago
This was the shop my grandpa took is cars to and I've taking my cars multiple time to. Great mechanic, timely repairs, good prices. Glad I was able to find a shop that's actually thrust worthy.
Garrett Lythgoe
★
☆☆☆☆
8 months ago
Do not ever take your vehicle to this place I would leave zero stars if I could. I asked to have my 2001 Toyota tundra rear differential rebuilt. I paid for all the parts and labor which was approximately $1400 They kept my truck for over a month. I could never get them to call me and tell me when it was ready.. finally, I walk in there one day he tells me oh yeah, your truck has been done for a week. And I I paid left the shop. My rear differential was still grinding and making a hell of a noise the same noise it made when I took it there. I also had a gigantic dent in my rear quarter panel that was not there before. I took the truck right back to them. They said they would take another look another several weeks go by. And he tells me it’s ready again, and I asked him what they had to do and he tells me that they had to weld the rear end back together. Long story short I leave for the second time the truck still is broke and making a hell of a grinding noise in my rear end, fed up with Cotmans I take it directly to the dealership in which they tell me that they have completely destroyed the rear differential and that it would have to be replaced, which cost me 5000 more dollars. I reached out to Cotman’s asking for a refund got no response. I even put in a complaint with the Better Business Bureau and still got no response. Right now, they owe me $1400 approximately and will not respond back to me Thinking about having to sue them and take them to court to get my money back Stay far away from this place. The dealership actually told me that it appeared that the differential that was in my truck was the original differential, and that Cotmans had not replaced anything and still charged me all the money for it.
Robert
★★★★★
a year ago
Honest, friendly and great people! Came in for what I thought was a faulty clutch. They wanted to check it over first and turned out it was a much simpler and way less expensive fix. You can definitely trust these guys to take care of your vehicle at the best price! Will definitely come again for any future needs and recommend others to do the same!
Dina Belic
★★★★★
a year ago
When my husband and I relocated to the RVA in 2016, we had to go through the typical process of finding all new service providers. We discovered Cottman after being raked over the coals several times, and we haven't turned back since! Stan and his group are fantastic, trustworthy, and all-around wonderful people! We have complete faith in Stan and will not take our automobile anywhere else!
Latrabian Mccray
★
☆☆☆☆
2 months ago
1 year 3 transmissions later... I think they may have gotten it right. After getting my vehicle back with another issue.
Faith Morrison
★★★★★
a year ago
The owner, Stan, is so personable and knowledgeable. Great customer service from him and his staff. After having a rebuilt transmission done, I went to Cottman’s to have it rechecked because the other shop was very incompetent. I did not tell Stan upfront Cottman’s gives free diagnostics which is great! They checked my car and found it 3 quarts low and fluid everywhere under the hood! They found the leak and repaired it. Thank you Stan and Cottman’s!
Frank H
★★★★★
a year ago
These folks are fantastic. Came in for a service after another mechanic claimed I needed 2K worth of work; they fixed the problem for less than $100 in less than an hour. These guys are fast, competent and above all, HONEST. Couldn't recommend more highly.
matthew smith
★★★★★
a year ago
I have used them in the past to install a transmission cooler. Their service then was absolutely phenomenal! I had some issues with my computer showing a transmission error module recently and went back. I cannot express enough my gratitude towards their service and their kindness and their willingness to work with me and go above and beyond. Highly recommend this place
Happy King
★★★★★
a year ago
I went in 6/19/24 to have transmission check due to another auto shop saying the transmission was not shifting correctly… had an appointment first thing the next morning (6/19) and the service was great…Stan the owner was extremely patient with me and could sense I was a little nervous about my SUV…he answered all the questions I had and even looked up the questions he didn’t know the answers to. I will definitely be taking my car back because I felt the sincerity coming from him… I don’t know what other service he does, but I’m sure to call him again….he did not charge me to recalibrate my car codes…. Thank you Mr Stan ….Suga Plm
Nick Knight
★★★★★
2 years ago
Stan and his team did a fantastic job trying to help with a difficult transmission repair on an older vehicle that had been improperly rebuilt by a different shop. They went to extra expense and time to try to track down everything needed to do the job right and get our vehicle back on the road and didn't ask for additional reimbursement for it. I had a great experience with these folks and can't provide a stronger recommendation for their service. Fantastic!
Kevin Stanberry
★★★★★
a year ago
I had an awesome experience here! I didn’t know you could still find good people in the repair shop. Honest and friendly place. I highly recommend them. Don’t expect a red carpet just a fair price and excellent service.
Luis Amaya
★★★★★
3 years ago
Chase & the team at Cottman Transmission were amazing to work with. They gave me an affordable & competitive quote for a rebuilt transmission. Chase kept me up to speed on the work & it was done in 4 days. Highly recommend these guys. They will take care of you & make sure you're satisfied.
jeff Kennedy
★★★★★
a year ago
The best place to go for any of your service needs.., I first used them when I needed a transmission replacement which was supposed to be covered under warranty with a company known as Warranties Direct also owned and operated by Interstate Bankers based in Georgia.., Stan informed me as per the information in the warranty that a company inspector would be out to inspect the transmission for replacement and after weeks and countless calls and unreturned phone calls no one showed from this company and I had to get the State corporation commission Involved to get my premiums returned back to me and cancel this worthless piece of paper in my files. The trans got fixed and me and Stan have been business 2015
Ms. Putonia Jones
★
☆☆☆☆
2 years ago
I took my car here to see if I actually had transmission problems. As I entered I was seen coming in but ignored. I saw a mechanic standing across the floor from me on the work floor staring at me as he blew his nose onto the floor and he then wiped his nose with his hand and sleeve. Another gentleman drove my car and came back to say my transmission was bad and it would cost $5000 to fix. I left to get a second opinion from another transmission shop only to find out I had a misfire on cylinder 8.... Not sure why they tried to get me for my whole check but I was very disappointed. At the time of my visit, two people came in to bring their car back because they needed to correct a problem that they had caused .. YOU'VE BEEN WARNED ‼️
David Weiss
★★★★★
4 years ago
Love Stan & the guys at Cottman's Auto! Super friendly and are more interested in customer loyalty than they are squeezing every penny out of you. Just this past week I brought in my car because of a squealing sound it was making under the hood. Turns out all that was needed was a belt tightening, which took them less than a minute to fix. They decided not to charge me at all for it. I recommend them to anyone having car issues!
Peter “Pete” Fiedler
★★★★★
2 years ago
From the owner & his son down to the mechanics you feel like your getting good treatment and service on your vehicle. They also keep you updated on any other issues that they've come across! Highly recommend them!
Ron Mexico
★★★★★
8 years ago
Awesome customer service. They thoroughly assessed my cars transmission and were up front on repair estimate and accuracy of costs for the repair were on target. Work was completed ahead of schedule. The follow up warranty work and received two years later was just as professional and everything was taken care of
Chris Wilburt - Myrmidon Security Services Llc
★★★★★
Edited a month ago
Really good guys - I seriously dont feel comfortable taking my cars anywhere else but to them. I mean that.
David Goodwin
★★★★★
3 years ago
Saved a lot of money having my car maintained at Cottman transmission. They did not try to sell me anything I did not need. and the work they did was always done right the first time. More trustworthy than the dealership and the loss leader oil change companies. I know I have added years of life to my Versa from following the Nissan's recommended maintenance schedule and by having Cottman's do the work. I would continue to bring my car to them if I still lived in Virginia but I moved to Florida.
