Covina Hills Chevrolet Service

YOLANDA SOTO

★★☆☆☆

4 years ago

2 days no rental

Julie Hopkins-Sorensen

★★★★★

3 years ago

Vry accommodating. Helpfull and friendly.

Michiko Robinson

★★★★★

2 years ago

Good service advisors

Linda George

★★★★★

7 years ago

Great service really friendly

Maricela Lopez

★☆☆☆☆

7 years ago

HORRIBLE EXPERIENCE LEFT MY CAR THERE DIDN'T FIX WHAT THEY SAID THEY WERE GONNA FIX THEY TEST DRIVE MY CAR TOOK MY CAR TO GET THERE LUNCH MOVED MY STUFF IN MY CAR I WILL NEVER GO BACK THERE

J. Perez

★★★★★

10 months ago

Very courteous, and helpful.

maudie villahermosa

★★★★★

4 years ago

Service was excellent. Cesar and the team were very professional, friendly, helpful and very understanding.

Vicky Tittle

★★★★★

6 years ago

They had great service,didnt feel pressure. The gentle man that help was name Ruben I would recommend him he was great

Anthony Baudino

★★★★★

5 years ago

Recieved excellant service. I had an appointment and was taken care of quickly. I was out of there in an hour. Highly recommend getting your Chevrolet serviced here.

Carlos Martinez

★★☆☆☆

2 years ago

I was told the parts would be there by the second day. It took 5 days to get the parts. It took the 6th day to install the passenger window mechanism.

Daniel Corza

★★★★★

a year ago

Great service very helpful with plenty experience. Highly recommend this dealership. Yolanda's a pro.

Cesar Camarillo

★★★★★

a year ago

Norma provided great customer service and kept me informed about the status of my vehicle.

Cesia Hernandez

★☆☆☆☆

a year ago

The service department is the worse. Unprofessional and extremely dismissive when you have questions. The supervisor for service is the worse . His professionalism needs more attention. He is rude

War Dog

★★★★★

2 years ago

I purchased a V8 Silverado from Christian Ortega on 12/30/23. I was looking at the lot when Christian approached me. He was very respectful and courteous. I was very impressed with his easygoing attitude and NO no-pressure sales tactics. I am very satisfied with the entire process. I look forward to doing more business at Covina Hills Chevy and will recommend this dealership to my friends and family.😊👍

American Dream

★★★☆☆

2 years ago

I have used this service since I purchased a car of this brand. Unfortunately, the service gets worse every time. I was given an appointment for 7:20 am to check the on-board computer and the problem with the catalytic converter. They said it would take 2-3 hours. I returned 5 hours later as I still had not received a message from them. I was told that the system was not working and I needed to wait. After another hour, I went to check and it turned out that since the system was still not working, they didn’t even look at the second problem, although this does not require a computer. As a result, I stayed there for about eight hours and was offered to come another day when the system will working. Could it have been done 5 hours earlier? Why should I spend all day on something that could have been checked within an hour. At my next appointment, I arrived, handed them the keys and stay waited. What outraged me was that the employee came to check the car, turned it on and left for about 30 minutes. When I asked why my car was on and no one was doing anything with it, I was given the answer that it would be diagnosed soon. Ok, but wasting gas for 30 minutes doesn't make sense at all. I think they need to be a little more attentive to their customers.

A Pow

★★★★★

4 months ago

We had a great experience at the Covina Chevrolet service department! We had major mechanical issues on our Silverado and Richard and his team went above and beyond to help us. They communicated with us during every step of the process and were never pushy about anything. We’ve been to other service locations and this one is definitely the best! Highly recommend them!

Kris Arguin

★★★★☆

a month ago

Great service and helpful staff. Service center is thorough with diagnostic checks. Brought my car in for updated fuel injectors and they found a part the oil change place down the road cracked and glued together. I appreciate their attention to detail since this issue would've caused vehicle problems later in time. Thanks!