Crash Champions Collision Repair Pompano Beach

Mei-Ling Ho-Shing

★★★★★

a year ago

This was my first-ever accident, and I was really anxious about the entire process, but Crash Champions made everything so seamless! From start to finish, their professionalism and communication were top-notch. Shay at the front desk was incredibly friendly, helpful, and a pleasure to work with. Brian was an absolute joy—he ensured that my car looked brand new, and his attention to detail was impressive. Even though the parts took some time to arrive, the team kept me updated every step of the way, which I truly appreciated. I can’t recommend them enough—absolute professionals! Thank you so much for making this experience stress-free.

Keyan Hasseli

★★★★★

5 months ago

I had an excellent experience with Crash Champions. Isabel led the repair process on my truck and did a superb job keeping me informed at every step. Her attention and communication made me feel confident and comfortable leaving my vehicle in her care. Shay at the front desk was also very responsive and helpful whenever I needed something. I’m grateful to have worked with such a professional team and trust them completely with my vehicle. Thanks again, Crash Champions & Isabel

Chosenfewfilms

★★★★★

3 weeks ago

Customer service at is best! Shay has to be one of the nicest people I've come across when it comes to customer service. She was very informative, soft spoken, beautiful energy! Thank you so much for helping me!

sierah aguilar

★★★★★

2 months ago

Shay was amazing and kind. Made sure to update me every time the car was in paint, assembly, or waiting and when it was ready. Walked right in and they made sure to take care of you. Would recommend this place and if I have any other problems, I will definitely make sure to come back here only!

Angel Leon

★★★★★

2 months ago

Crash Champions Collision Repair in Pompano Beach did an amazing job on my car. From start to finish, their customer service was top-notch—professional, friendly, and very communicative. They kept me updated throughout the entire repair process and made everything stress-free.

Ren Ren

★★★★★

2 months ago

I was very pleased with the body work that was done on my car at crash. They did a wonderful job All the staff was amazing. I definitely recommend each and everyone to go to crash collision for your body work.

L

★★★★★

7 months ago

Repaired my car and had it back to me before 2 weeks and it looks perfect. Great customer service keeping me updated along the way without me even having to reach out. 10/10 would recommend to anyone. Been to quite a few other auto repair shops and these people have by far been the best.

Peter Miroslaw

★☆☆☆☆

Edited 3 years ago

Just last Tuesday picked my car from repairs after car accident. My car was returned to me dirty even close to entrance door it's sign stating that every car is detailed before returning to customer. It's OK I detailed my car by my self. Thursday discovered that car is missing one screw and one big part close to windshield where car was destroyed on entire driver side. Just look how they repaired my car. Pics below. No comments.

Jeff Turner

★★★★★

3 months ago

Jonathan was absolutely amazing. He communicated with me frequently and updated me regularly on my vehicle which was super helpful. My car looks amazing and I highly recommend Crash Champions.

Destiny Ny

★★★★★

3 months ago

Shay and Jonathan are the BEST!! So friendly and professional. Their work is great. I will recommend everyone to go to them for any repairs. Thank you guys again, y'all were fast and amazing.

Galpalal Hart

★★★★★

10 months ago

Following a fender bender,y car was repaired by crash champions. They were extremely kind and helpful during the process of getting a rental car and back on the road while they diligently fixed my car. They were very good about keeping myle posted with updates. It was a pleasant surprise that the degree of damage made getting me back into my own car was sooner than anticipated. It was a pleasure to have them handle the repairs and my car looks better than when I took it in. One small tip when you go, credit/debit preferred over cash. Also, I love that the office staff sit on high performance gaming chairs whose motif perfectly matches their brand. They have many offices around Florida and elsewhere if you ever need a reputable place to take your car. Thank you for making this part of the entire process painless and easy. Please thank your staff for the heavy lifting.

Gabriel

★★★★★

9 months ago

I had a great experience with Crash Champions! The customer service was amazing from start to finish. They were incredibly fast and efficient. The work they did on my car was excellent, and I couldn’t be happier with the results. Michael took care of everything and made the whole process smooth and stress free. Highly recommend!

Shirley Del Valle

★☆☆☆☆

7 months ago

AT. YOUR. OWN. RISK. Two months. Two months is what it took to NOT have my car fixed. My car was dropped off needing repair after an accident. There was no updates unless we reached out ourselves. And the date was pushed by another week. So it was in their possession for a month. After about a day or two, we found out that A) The hood wasn't aligned, B)Front panel kept popping out, C) Black trim was not replaced despite the damaged, D) The new wiper fluid tank was leaking out ALL its contents. When we brought it back and spoke to the manager, he assured us and apologized profusely, and said it will be priority. Well it wasn't such a priority because again we only got updates when we called in, and after ANOTHER month in their possession, I finally got my car back "fixed" A) Hood was aligned, B) Panel still wants to pop off, C) They said insurance won't cover replacing the damaged trim, D) Wiper fluid tank STILL leaks out all its contents. Left a complaint form with corporate and no response. Going to try and find a different location and utilize the warranty to actually get the repairs done right. This is my first car, and in this point in time they literally had it longer than me :/ Go anywhere else. Avoid this company, or at very least avoid this location.

hosim shehadeh

★★★★★

6 months ago

I came to crash Champion after I got an accident. They were very friendly and took really good care of me. I really appreciate the whole team and they brought back my car like new. And Michael was a really big help.

Ricky Mompoint

★★★★★

2 months ago

Great service!!! car looks good as new. Johnathan was amazing he kept me updated on everything.

Sandra Stephens

★★★★★

3 years ago

I was t-boned at low speeds (under 15 mph) but damaged both driver and passenger doors on my 2015 Mazda 3 (older model pick-up truck struck me). Went through my insurance company (USAA) and Service King was on their list. From the moment I dropped off my car with Mike till the day I picked it up 2.5 weeks later, I was kept updated via text. I picked it up on the day I was shown it was ready but unfortunately, after driving out of the lot, I turned around because there was a red flashing air bag light on my dash that was never there (I take great care of my baby). Mike came out and attached a device to see what the issue could be but he couldn't figure it out. He asked if I could leave the car one more day because they deal with a company that has better equipment that can tell them exactly what the problem is. I agreed because my rental was still there and apart from that, there was a minor part that had not come in yet that was supposed to come in the next day. Also, anything having to do with air bag or seat belt failure needs to be addressed before I drive on south Florida streets. I went into the shop after Mike to grab the rental keys and he was talking to another gentleman about the light. Now let me say that I don't know much about cars in general but I know about MY car. He asked me if that light was on before or after the accident. No. Was there a passenger with me when it happened. Yes. He then proceeded to tell me that that was the problem. It must be sensor having to do with the passenger seat. I stated that it's impossible as the passenger airbag and seat belt status is shown on the center console and again, the flashing icon on the dash was not showing after the accident. There was some back and forth where I KNEW that the light on the dash had NOTHING to do with the passenger explanation he was giving me. Whatever. Just want it identified and fixed. Turned out that when they installed the new driver's door, they forgot to connect the side airbag sensor....ON THE DRIVER'S SIDE. I understand that things might be overlooked but don't try to sell me on a story when the truth "We're not sure what it is but we'll get it fixed and let you know" goes a long way in my book. Still, even with this oversite, Service King was a hell of lot better than other shops. I will definitely recommend this location.

Matt Gaulin

★☆☆☆☆

2 years ago

This place SUCKS! Avoid like the plague! Made the mistake of taking it here from GEICO for trunk vandalism damage. After 5 days it came back and looked the exact same. Took it back again and after another 5 days of it sitting in the sun the words “wet sand and buff” were baked into the paint. The trunk was also never aligned correctly to the body. Had to go to the Crash Champions in Riviera Beach who finally fixed it (thanks for being a real body shop!). On top of all this, they never paid Enterprise for the rental they put me into while it was being “worked on” so Enterprise charged me directly. After disputing that back in August, Enterprise charged me yet again in October because this shop STILL DID NOT PAY. Going on 3 weeks now trying to get that resolved. Words cannot express how terribly run and incompetent a business this place is and they should be closed down for good.