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About Business
For professional Car Repair care in Wichita, KS, Wichita, look no further than Crash Champions Collision Repair Wichita West St. Their team excels at delivering top-tier results for Auto body shop, Auto repair shop, Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 595 pieces of feedback. They have become an integral part of the Wichita, KS community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Wichita, Crash Champions Collision Repair Wichita West St is ready to assist with your next project or repair.
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Google Reviews
dj keller
★★★★★ I was helped out by faith with getting the parts ordered, receiving every update along the way, and the best customer service. I also met Chris which is the person who repaired my whole front bumper from my accident and he left my car looking the same way when I first bought it, they also stayed after hours in order to make sure I received my car today as promised, I am more than satisfied with their work!
Kristi Al-Barakat
★★☆☆☆ This company was listed as a preferred vendor with State Farm so I trusted that they'd do quality work. They had my Explorer for several weeks but I was ok with that because I knew how busy they were with all the recent hail damage claims and I didn't want a rush job. Whenever I picked my vehicle up the inside was DUSTY! I mean layers of dust in every crack and crevice.This alone was upsetting because I kept the vehicle very clean, but I had just gotten out of the hospital after having a major surgery and it wasn't at the top of my mind to address this. When I was able to finally drive, I kept getting a camera malfunction error. Then I noticed the cruise control (and adaptive) weren't working properly either. When we took the vehicle into the dealer for another maintenance issue, we mentioned these new issues. Upon inspection they found that the camera was not seated correctly in windshield bracket. It cost us $182 to fix. I thought no biggie, I'll call Crash Champions and they will reimburse us for the repair. Wrong. When I spoke with the general manager he said that they didn't do anything to the windshield so it wasn't their fault. Hmmm, I replied that's a mighty big coincidence then because we never had any issues before the hail damage repair. I gave him the name of the service technician at the dealer and he was supposed to call him and then get back with me. I didn't expect same day answers, but that was over two weeks ago. I called again this last Friday morning at 9am and was told the manager was in a meeting and they'd have him call me back. It's now 4pm Monday and I still haven't heard anything back. My insurance company paid them almost $14K for my hail damages. You'd think they'd be quick to resolve this small matter. I would not recommend them.
Earl Anderson
★★★★★ This is not going to be your typical review. So get your favorite drink, your comfy chair, a snack, and get ready. A month ago I was in an accident. I'm sure the other driver thought he could make the turn and get through the light, but unfortunately he was wrong. So due to no fault of my own my truck was in trouble. Now like everyone else I absolutely love my vehicle. Thank goodness unlike most other people, my truck is linked to my late father-in-law. My father-in-law helped buy me that truck. He unfortunately passed away 2 years later. There were few things that he and I bonded over. That truck was a huge topic. As a matter of fact, he bought almost the exact same truck the year he passed. We had a lot of time to sit and compare and laugh and talk about our vehicles. Now every time I look at the truck I'm reminded of all our good times. The insurance of the vehicle I hit sent me an email and told me my truck looked totaled. With that email, I sat down and cried. They were going to take my truck and treat it like a piece of junk just to try to save some money. I was extremely distraught. When the adjuster finally called they told me to choose a place to try and get it fixed. I looked at all the places here in town and came to the conclusion that 1 had the best chances of making it look like the accident never happened. When presented to the adjuster, they agreed, it wasn't totalled and it was indeed fixable. ENTER CRASH CHAMPIONS... From the moment I walked in I was treated like I was extremely important. They were so nice and supportive. They curbed my fears and let me know they understood the meaning of the truck to me. I was contacted everyday giving me updates on the truck. Letting me know they found all the things that need repair, ordered all the parts, and on and on. I was never left in the dark. Every SINGLE question was answered immediately. I never wondered it worried about my vehicle. I knew it was being cared for the entire time. I know what you're thinking. "Yea, but you had insurance paying for your vehicle." That's true, however, the total to put my truck back to better than new, was surprisingly small. Unfortunately I'm not able to say the exact charge, but let's just say the average person could pay it no problem. They replaced everything that was broken and then some. They got all the codes handled and made sure my truck drove straight as an arrow. They did all of this and more and did it in under a week! I would like to take this time to say thank you. You knew how much my truck meant to me and you brought it back to me looking better than ever. The best part folks, for as long as I own my truck their work is 100% guaranteed...
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