About Business
Creekside Automotive is a highly-reputable Car Repair service provider based in Rowlett, TX. Creekside Automotive covers all facets of the Car Repair industry, with a focus on Auto repair shop, Air conditioning repair service, Oil change service. With over 104 reviews and an average rating of 4.5/5, Creekside Automotive is a trusted name in the industry. Their presence in Rowlett, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Celestine Purification

★★★★★
3 years ago
Chase just looked at the vehicle. Super honest guy. He said the alternator was working fine and the problem was with the battery. He could have sold me the alternator and make money. I appreciate his honesty and definitely will be back again.
Kris Rui

★★★★★
4 years ago
Best shop in Rowlett, I'm actually driving my 1999 Avalon on the daily thanks to these guys. They repaired my front suspension that had become a driving hazard. They went the extra mile and replaced the rear struts in order to get comfort and reliability on the road. Fast and honest service. Walk-ins are welcomed!
Shannon Gilligan

★★★★★
3 years ago
Chase has been so patient with my aging car and it’s many problems. He’s gone above and beyond with pricing and overall friendliness. I’m usually intimidated by car stuff and the approachability of the staff and environment and I’ve felt nothing but welcome and looked after every time I come here.
Aamir Mazumdar

★★★★★
3 years ago
These guys are the absolute best. They helped patch up my Acura. Throughout the process they were honest, transparent, and very communicative. If you live anywhere close here and have car problems, this is where you need to come.
Dannie Coggins

★★★★★
2 years ago
I highly recommend Creekside Automotive. They are extremely knowledgeable, and their customer service is amazing. They kept me updated on my repair and had my car back to me within 24 hours. Very honest and highly recommended.
Lisa Battle

★★★★★
4 years ago
These guys are fantastic! Always friendly. They have had the opportunity to fix my vehicle twice. The staff is so appreciative of our business. If you need car repairs or a flat changed, go here. Remember though....part ordering is moving slow right now due to the pandemic and supply chain. This has nothing to do with their great service.
Niven Padachy

★★★★★
Edited 3 years ago
Always great prompt, friendly service. Shoot you straight and always have recommendations to help your vehicle performance. what more could you ask for. Update: Still go here, still a trustworthy place to get your vehicle taken care of. Will be a Creekside customer with all my vehicles.
Clay Freeman

★★★★★
3 years ago
Great experience. My truck has not been running well since the pandemic started. It's a 2008 F150, and I was ready to put her out of her misery as sad as it would be for me. I really like my truck and finding a good mechanic can be daunting. That's why I just let it sit for a long time. Then I saw their flyer in the val pack and decided why not let them see what's going on and do a diagnostic. I am glad I did, now it's running better than ever. Chase made the whole process easy for me. He doesn't know it but he is my new best friend. Thank you Chace and your people there at Creekside.
New Beginning

★★★★
☆
2 years ago
The service was great they did great work. I had the replace my 20q5 f150 3.5 twin turbo motor with a new one it was a long block install. They do take there time but it's worth it and the get it done right. The price was fair and as long as it runs like it is im very happy . Thank you creekside you did a great job awesome
John Spor

★★★★
☆
2 years ago
I have had repair work done here twice, on my 30+ year old car, both times the work was done correctly and within a few days, costs are about what you would normally expect, but there is a minimum diagnostic charge of $125 so keep that in mind. My overall experience here has been positive.
Karen Gonzalez

★★★★★
Edited 2 months ago
This is the place/professionals we entrust both of our very high mileage cars to and have for almost 5 years. Every visit we have they provide detailed, honest explanations about the needed repairs without adding unnecessary repairs. We will continue to use and recommend this business for now and any future cars we purchase. Update!January 12, 2026 Happy New Year Creekside! CA continues to be a huge blessing to our family with our high mileage cars! There have been many times that our cars have required back to back or even concurrent (sometimes expensive ) repairs. Jori always handles this with discretion and gives reasonable advice on what repairs are higher priority with consideration to the ages/mileage of our cars. CA has also recently advised us regarding the timing and decisions regarding our vehicles’ “end of life” which turned out to be a vessel of the Lord’s provision, keeping us with 2 working cars, rather than selling too soon(!) We are thankful and will continue to entrust Creekside Automotive with all our new and old cars. We hope they will train/encourage others in the field to work with integrity and care the way they have with us.
Stephanie Simmons

★★
☆☆☆
Edited a year ago
Was here from out town left vehicle for three days . They said would be done knowing we lived hours away we show up and they didn’t even touch it/ and said sorry to bad. Did not care that now we have to go back another 3 hrs home then 3 hrs back again because it will be ready , “Monday” he lied right to our face and cost us 3 days and 6 additional hours of drive time and extra cost for a rental. TERRIBLE customer service initially the owner did apologize, the issue was fixed at the end of the day but not at the time frame promised.
Coolkev300

★★★★★
2 years ago
Highly recommend this shop! The most knowledgeable and honest shop around. Chuck is a great guy and will take care of you. I have taken my vehicles to him for years. Always does a great job. He also knows how to modify cars for better performance if that's what you are looking for.
TsangGang

★★★★★
Edited a year ago
I went to get battery replaced. Again, Jory was most knowledgeable and helpful. So was Chuck. Learned a few things from them too about my hybrid batteries. Wonderful human beings working at Creekside Automotive. So convenient and fast. Y'all saved my Christmas! Thanks for the shuttle service, Chuck! And Jory, please say hi to Nate for me. (UPDATED Dec 2024) Jory & Nate provided excellent, knowledgeable, and professional service. The whole repair experience was fuss-free, quick, and painless. We will definitely be repeat customers from now on. Thanks again, for the shuttle service -- you made it that much easier for the customer. Y'all are good people.
Kristian Stocksen

★
☆☆☆☆
3 years ago
Warning!!! SCAM Mechanic. This shop will rip you off!!! PLEASE READ and BEWARE!! This shop quoted my elderly neighbor, lil ole lady on a fixed income, $5200+ to fix her car. Surprise!!! It cost less than $600 to repair at another shop! PROBLEM A- Vehicle's A/C was not working, blowing hot air. QUOTE -So this clown (Chase Taylor) quoted a kit replacement (Compressor, condenser, etc) from Autozone that they were going to charge $1293.98 for the part.... I can go in and buy from Autozone for $660. (See pics) - Plus $750 labor (5hrs labor is too much AND very high labor rate for the area)- NONE OF WHICH WAS NEEDED FIX- Replaced leaking valve (pic-$14) and evac/charged with new Freon. A/C blows Ice Cold! PROBLEM B- Vehicle shakes when you apply the Brakes. QUOTE- Again this 🤡 quoted for nearly complete replacement of the front suspension main components on both sides. 🤦♂️ $1200+ in parts and another $1400+ in labor. Again, NONE OF WHICH WAS NEEDED. FIX- Replaced front Brake pads and Rotors. Note: If she had used Creekside Automotive for the repair... the freon would have leaked out in a month or so AND the shaking would have persisted and the car would still need rotors and pads. Like the rest of their responses....I am certain the response to this review will be argumentative, deflect and blame someone/anyone else .... RUN AWAY FROM THESE CROOKS!!! P.S. Charged her $130 for the poor "diagnostic"....pathetic.
ismail zebi

★★★
☆☆
a year ago
Took my 2015 Benz c300 to this shop heard a lot of good things about them just not sure about there honesty in doing business with my issue was regarding a whining noise and belt repair the car was driving fine and no electric issues or power shorts Creekside charging $1500 for an alternator replacement explaining is likely due to a combination of factors including: a high-end replacement part, a complex installation process specific to our car model, additional necessary repairs and high labor costs at the shop, or potentially overcharging; a typical alternator replacement should generally cost significantly less, usually between $350 - $500 I feel like I was taking advantage of here please check process else where and shop around before agreeing to a them fixing your car I may be wrong but thought this was significant higher to replace my alternator
Tyler Portillo

★★★★★
a year ago
Needed a steering wheel replaced on my F-150. They were able to replace the wheel in just a little over 1 hour & it looks great!! Great local auto shop!
mine me

★★★★★
8 months ago
The team at Creekside are always courteous and friendly. They are very knowledgeable across a broad spectrum of vehicles. I have been taking my truck to them for more than a year and they work well with me.
Carol Bazán

★★★★★
6 months ago
Awesome assistance by phone and guidance through a rough time with my vehicle... excellent communication and pretty reasonable pricing! Deft my go to whenever i require mechanic help!
Mando Time

★
☆☆☆☆
6 months ago
The man who answers the phone, speaks in a very condescending way. On top of that he uses scare tactics and word games to convince you that you need extra work—before even checking the car, which they never actually did. Don’t get me started on the labor rates! They charge $180 an hour, and when I asked if that was normal for a regular shop, he claimed everyone in the area charges $200 normally and that they were on the lower end. Simple research shows that is not true—this shop is clearly on the high end of the price range. In this area, $120–$140 is standard, with $170 being the absolute highest then your getting into specialty shop or dealership ranges. Even then, I can find other shops with better, more competitive prices by going “5 minutes” down the street to Dallas/Garland . Funny enough I did and saved $70 an hour. I have a lot of experience with cars, and trust me when I say these guys are trying to make a quick buck and take advantage of customers who don’t know better. If anyone leaves a good review, it’s because they don’t know cars. Correct that man, hire honest people, do honest work, and charge fair prices. I didn’t get any help—I took the loss on the chin and paid the “check-out fee.” I’m writing this to warn other customers and give feedback to the business. I hope this reaches the owner. God bless.