About Business
Jordan's Tire & Auto Service brings expert Car Repair solutions to the local community in Rowlett, TX, Garland. From Auto repair shop, Auto air conditioning service, Auto tune up service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Rowlett, TX appreciate their attention to detail, leading to a consistent 4.6/5 rating from 464 reviewers. By focusing on the specific requirements of the Rowlett, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Rowlett, TX and beyond.
Google Reviews
Andrew Silvas
★★★★★
2 years ago
Had an unexpected tire issue that was going to leave us stranded if we didn’t find anywhere to get the problem resolved. Discount tire was 5 mins away but had a 2 hour wait, even with an appointment! That’s when we decided to get to Jordan’s and see if they could help. The frontman was Bryant, and he was a rockstar with his customer service. He offered multiple options and got his crew on it right away. Bilal & sim were the techs that jumped on it and took the extra time to ensure that my tire wasn’t going to leak anymore. For the inconvenience and anxiety that came with the situation, these guys were professional in every way and got me back on the road safely and efficiently! Good job guys.
Connie Mattfield
★★★★★
3 years ago
My boyfriend has been a client of Jordan's for over ten years, and when I moved to the area he recommended that I use them for my car care needs as well and I have not been disappointed! Last Saturday I left my car with them for an inspection and some diagnostics, intending to pick it up on Monday, but due to illness I was unable to do so. I called and explained my issue and they had no problem taking my payment by phone and then holding on to my car until my boyfriend could pick it up for me. My most recent experience shows me how much they care about their customers and are willing to help, even under unusual circumstances.
Amanda Palmer
★★★★★
a year ago
Great customer service! Ian was kind, honest & transparent on my vehicles issues. The service provided was fast and efficient. I highly recommend this auto shop and they have my business going forward!
Teen Society
★★★★★
a year ago
Happy Happy Customer! Their customer service is great, especially Ian. From the moment you step in, he makes you feel warm and welcomed. I'm very happy with the service and will definitely try it again, just for him. :)
Horacio Rodriguez
★★★★★
a year ago
He treated me like I was a family member, did right by me and didn’t overcharge. Thank you Lionel.
Cindy Michel
★★★★★
Edited 3 years ago
Always a good experience. They are polite and the waiting area is nice. They will drive you home if you need that. I will continue to use Jordan's for my car care. Update - latest visit June 2020. Still a good place for repairs. Good work at a fair price. They explained what was causing the problem and how I could avoid it in the future. Update June 2022. This place is the best! They care about their customers. They found less expensive parts for our old truck. They are so caring and willing to help. I've never had a bad experience here.
Ryan Lisk
★★★★★
3 years ago
Friendly service. Came in on a Wednesday afternoon when they were busy. Very politely explained how many guests were in front of me and didn’t try to tell me swoon me into staying. Made a recommendation of the best time to come back - sure enough, my vehicle was attended to right away. I was in and out in ~20 minutes. Some of the other businesses performing the same services in this area will not be getting my business moving forward as I’ll be sure to come back to Jordan’s.
Enjoli Bolden
★★★★★
2 years ago
Thank you so such they did a great job with my Jaguar s-type I've been going to Jordan's car care for two to three years now and they have always did an excellent job on my vehicle's. They have great customer service and excellent mechanic. My experience with Jordan's car care has always been great I know that my cars are in good hands when I take my vehicle there.. Thank you Jordan's car care you guys are great
Glenn Price
★★★★★
a year ago
Paul and Levi are the epitome of customer service! Above and being and then some. I walked into Jordan's Tire and Auto Incredibly stressed with a stranded car with a flat tire and stripped lug nuts and walked out of their shop relieved! I highly recommend this business!
Alondra Escamilla
★★★★★
a year ago
Amazing customer service & work! I called with an issue and was told to come in and got my tire patched in less than 10 minutes even with the lunch rush! Will definitely be coming back any tire needs after this.
Chais Etheridge
★★★★★
a year ago
GREAT SERVICE! I am always happy with the service at Jordan's! Lionel, the new operating partner is incredibly helpful and friendly. I HATE DEALING WITH CAR REAPAIRS, but have been able to get quite a bit taken care of thanks to the guys at Jordan's!
I R
★★★★★
a year ago
Service is just as great as the dealership service at a fraction of the price, friendly staff, mechanics know what they’re doing. Lionel took good care of me too and got me out quick. 10 out of 10 would come back.
M RIVERA
★★★★★
a year ago
My car's a/c had some issues recently so I went to Jordan's as a first timer and I'm glad I did it. The staff was so welcoming and explained what was wrong just minutes after the car was in. The professionalism shown by all the staff made my day. Kudos to them!
Chris Lewis
★★★★★
a year ago
Jordan's and their staff have earned my business for every vehicle that I own as long as I am in the area. I brought my wife's van in for some new tires and to look at a lock actuator that was making noise. They had those issues fixed right away, and also provided me some options for some other issues that I was not aware of. Normally I'm not a fan of feeling like I'm being upsold, but these additional items were not like that at all. Necessary repairs that would have quickly caused me a much larger problem. Upon picking up the van, I noticed that the automatic sliding door was no longer fully latching when it was closed using the automatic feature. The staff did not hesitate at all and immediately said, "It happened in our shop, so we will fix it." This issue proved very difficult to chase down, but they took responsibility at every given opportunity to ensure that everything was in working order. The exceptional level of integrity, honesty, and compassion that I experienced from the staff has made me a loyal customer. Thank you, Jordan's, for showing me that there are still good people in the automotive repair industry.
Rickisha Davis
★★★★★
a year ago
So I want to start off by saying, this is the best place to come to in the DFW, Texas area when it comes to your car! I live in Fort Worth and I take that ride all the way out to see them. I have been coming here for 6 years for every car I’ve had and when I tell you I have never had to come back for the same things. The guys are honest and they will not try to sell you on just anything to benefit off it like most mechanics and car places. They will be honest and give you the proof to the issues in front of you same day. They are patient and they work with their customers no matter what. I love coming to Jordan's because I get the relief needed knowing that my car is in good hands and will be fixed properly, not fixed just to run for two days then come back. I highly recommend you choose them as you car service if anything is wrong with your vehicle! Whether it’s tires, full service, parts replacement, oil changes and etc. They will make sure you’re taken care of! The store manager Lionel Valdez and Paul and their entire staff is amazing and I respect and appreciate all of them. Thank you Jordan car care for all you do! If you’re having issues please runnn don’t walk!
Gidgett Towns
★★★★★
a year ago
I have been in Jordon’s Tire & Auto Services twice in one month for both my husbands and my vehicle. Due to construction in our neighborhood, both our tires had to be repaired. They got us in quickly, were so kind, and went above and beyond to make sure we were taken care of. Twice they turned what was a stressful situation into a quick repair and a blessing to us. I would definitely recommend them. Thank you again!
Cathy White
★★★★★
Edited a year ago
Great place! My loaner had a tire leak that couldn't be repaired. Since it was a loaner, I obviously didn't want to buy a tire. They graciously moved my groceries to the back seat and put the spare on so I didn't have to drive all the way to the dealership on a Friday afternoon at no charge. I will be coming here from now on when I have a tire issue or purchase. Highly recommend! Update 07/18/24: Still the best place to go for tire issues. They really care about their customers! Highly recommend
Chase Morton
★★★★★
a year ago
Hands down the most seamless, efficient and thorough service I have ever had in my over 20+ years of owning vehicles. I went in and got out in under an hour for various services AND quality, friendly service at a more than reasonable price. Thank you to Lionel the manager for the knowledge shared on my questions I had when coming in - I haven’t experienced this quality of service in even some of the most prestigious dealerships. I will most certainly be coming here for all of my automotive needs! A++++
Cris Tranter
★★★★★
a year ago
Had a great experience. Prices are unbeatable for sure highly recommend
Fred Holland
★★★★★
2 years ago
Great shop for your tires, wheels and rims needs with good estimates and affordable work. These are my before photos. Thanks. And they do alot more than just tires....
