Crenshaw Hyundai

Fred Ireland

★★★★★

a month ago

The guys at Crenshaw Hyundai are very professional and courteous, from the sales floor to the service department. They actually take the time to listen to you. Greg and Kyle in the service department are extremely professional. Crenshaw Hyundai has proven to me that they will stand behind their product. They made be believe in the brand. My next vehicle purchase will definitely be at this dealership only. They have earned my trust.

Jennifer Sheffield

★★★★★

a month ago

I discovered my suv needed a service done due to a recall. I was able to easily schedule service for this recall online. When I arrived I was able to check in quickly and even able to add Safety Check Inspection (required by my state to renew car registration). The whole service took about an hour, which was impressive.

Stevena Garrison

★★★★★

3 months ago

My experience with Crenshaw’s service department was absolutely wonderful! Tavious Graves was my service advisor and his communication was top notch! He kept me informed on the details of my car and even helped me utilize cheaper ways to have my car fixed! The only disappointment was not having anything you drive in place of my car being in the shop. But other than that, my experience was great! Thanks so much!

Andrew

★★★★★

a month ago

Our experience at Crenshaw Hyundai was excellent. Darryle and Phil were very helpful, not pushy, and gave us a great deal. We will come back here for any future vehicle needs.

Tia G

★★★★★

5 months ago

I always have a great experience at Crenshaw Hyundai. The service team is consistently friendly, helpful, and professional. They take the time to explain everything clearly and make sure my vehicle is well taken care of every visit. The staff members are kind and make the whole process easy and stress-free. I really appreciate the excellent customer service and the reliability of their work. I’ll definitely continue bringing my car here for all my service needs!

Rebecca Marsh

★★★★★

3 months ago

Great place! I’ve bought 3 vehicles from them and received excellent service! Robert is my go-to salesman, always going above & beyond for his customers. Customer Service is great! Very helpful when I need a service appointment or have a concern with my car. Amazing dealership!!

Trisha Rogers

★★★★★

4 months ago

Excellent experience! Honest, service oriented staff. Khalid, our salesperson was absolutely amazing! We were there to get our Tucson serviced, but my husband decided to go look around. There was no pressure, no hard selling, and no feeling of being a burden even though we had no intention of purchasing. In the end, we ended up purchasing, but felt we got an excellent deal without a lot of hassle. Exceptional service and treatment from the service department with our Tucson as well as exceptional service from the sales team. We were even invited to share in their catered lunch. Will definitely go back and consider Crenshaw Hyundai our dealer of choice.

ybk_ juiixe

★★★★★

a month ago

From being tossed around from place to place trying to get my car fixed. & the disappointed each time I got. I sent my car here for no more than 2-3 weeks & my car was fixed faster than any place i took it too. They were great with the communication even during the “snowstorm” we recently had. If you need your car fixed I really recommend working/talking with Tavious Graves. He did everything so that I could have my baby back. mind you this is my first ever car & I appreciated his service greatly🫂

Sean May

★★★★★

3 months ago

I had an incredible experience with Crenshaw Hyundai. The whole process of getting a new car was simple and stress-free, which was completely new for me. I’ve always dreaded car shopping because it can feel overwhelming, but this changed everything. They really paid attention to what mattered to my wife and me, and that level of care stood out in a way I hadn’t experienced before. I’d highly recommend them to anyone. Closing Option: Thanks again for the outstanding service.

Barbara Albright

★★★★★

5 months ago

From the time I first called Greg, Service Manager, to taking my Elantra in, each and evey person was professional and compassionate. The appropriate person explained in detail my car problems in customer terms and presented copies of documentation. The price was definitely very reasonable. I truly felt comfortable in using Crenshaw. I am thankful for each person that I encountered at Crenshaw. My one word to describe the Crenshaw staff would be: Kindness.

Jerry White

★★★★★

Edited a month ago

They were quick and efficient. Waiting area was clean and comfortable. I like that they photo your car before it enters the shop. Get this, I showed up 1 week early for my appointment, but they didn't turn me away, they slid me right in and had me out quickly resolving all issues and completed the service. Everyone was professional. On my second visit.. Kyle is the best, I had a issue with my car and he made the whole process painless. He is friendly and very knowledgeable about Hyundai vehicles and procedures. I definitely will return here for services and purchases.

Roderick Johnson

★★★★★

a month ago

Stay away from DARRYLE!! I came in just to play around in somebody else’s car and I ended up walking out with a car 13 years newer than my current one with no money down and an unbelievable rate. Great guy super funny but too smooth of a talker. I couldnt say no to him

JoeMicah

★★★★★

a month ago

Was in for 24000 mile checkup today. As usual, Crenshaw Hyundai was very efficient at all stages, from check in to checkout. Was particularly impressed with my Service Advisor, Tavious. He communicated well and kept me informed of the status of progress.

Raven Thompson

★★★★★

4 months ago

I recently purchased a car at this location and had such a positive experience. I worked with Brandon, whose limitless energy from test driving to signing documents kept my spirits up through an intimidating process. He was very personable and worked with me and my financial needs to get me a good deal in my budget. Phil in the finance office was great as well and explained everything in detail which was super helpful for me as a first time car buyer. They asked the typical car sales prompts but I never felt pressured and they were very respectful of my time. They even followed up with me a few days after purchasing just to see if I had any lingering questions. All in all, a great experience and I'm loving my new car!

David Cloninger

★★★★★

a month ago

On our way to Charlotte for my 100 year old dad’s funeral, our “low engine oil warning” suddenly came on. Fortunately our google search found Crenshaw Hyundai dealership nearby in Burlington, NC. I called, told them our circumstances and they said to come right in. Kyle understood our critical time frame. He immediately assigned 2 men to our car. They discovered that during our oil change a month previously at our local Hyundai dealership in Rockville, MD, the oil filter had not been installed properly and was leaking oil including all over our engine. One service technician cleaned our engine while the other did the oil change. We were on our way in about 30 minutes. Their kindness and attention will be long remembered!

Amir al Janabi

★★★★☆

Edited 4 months ago

Friendly people and professional staff especially mr summer he’s very friendly and professional I don’t regret buying from them they had young guy who sold me two Toyotas but he wasn’t knowledgeable about them and they let him go,good move. I’ll keep buying new cars from them every year.

kt hudgins

★★★★★

a month ago

Had an issue with the tailgate not opening. Was in the area of Crenshaw Hyundai thought I'd just stop in and see if I could schedule an appointment to get it looked at. Had no idea they would do it right then But the tech that looked at it fixed it right up found the problem. I was on my way and 15 minutes.