Crown Hyundai Service

Jeremy Radtke

★★★★★

a month ago

Representative Doreen Hailey was exceptional. Check in was quick and easy, I received just the right amount of updates about my car throughout the process. I would recommend Doreen anytime you need work done on your vehicle.

Denise Blanks

★★★★★

3 months ago

Lori Kalnasky was Awesome!!!! BEST Service I have ever received getting my car serviced. She was polite, friendly, and professional, and walked me through everything since it was my first service on my new Elantra. She even took the time to walk me to my car and explained what the service intervals are, and let me know I can call her and depend on her for anything I might need.

kevin Williams

★★★★★

Edited 2 months ago

I've gone I believe 3 times to Crown to have my car serviced. I had Kevin Gitzen as my contact. I left him 3 messages about my vehicle and finally got in touch with him because he answered the phone. Upon talking with him he didn't seem care about answering messages. I set up an appointment and Christopher Murray became my service contact. I told him about the occurrence and was glad I had someone who cared about the customer. Chris was very professional and he told me he returns messages because he cares about the customer. Chris told me what I needed for my Santa Fe to make sure everything was up to date. Chris explain everything and why it was needed. If I met every customer service who I come in contact with was like Chris customers would be happy and have no complaints.

Stephenie Payne

★★★★★

2 months ago

I had the best experience at Crown Hyundai this week with Jarrett Ziemak. From the time I got to the service desk he was working on getting me an uber home, while my truck was being serviced. The customer service well outstanding with hot coffee and a tv to sit and watch while my ride got there.

michelegeissler

★★★★★

3 months ago

I want to thank Christopher Murray for going above and beyond with my car. I bought a brand new Hyundai Santa Fe from Crown Hyundai. With only 1400 miles on it the transmission and powertrain already needed to be replaced. It took a month to get all the work done. Chris made sure that I got a loaner .When I went to pick up my car, it was in pristine condition. If you ever need service at Crown, make sure you ask for Chris. He will do an amazing job.

Simone Calhoun

★★★★★

a month ago

Christopher Murray was very welcoming easy to work with and very personable. I elected to wait at the dealership because he estimated that it would only take about 90 minutes to complete the work. In the past it has always taken much longer than the time estimate but Chris was right in the money.

Sharon Kavanagh

★★★★★

4 months ago

My car needed repair so I took it to the dealership. Christopher Murray was the gentleman who helped us. He was very helpful and efficient and most important to me, always responded to my text messages and calls quickly. He also seemed to have the Uber drivers on speed dial because they arrived within 10 minutes. Since we had to leave our car, having the Uber drivers was a terrific bonus. Thanks Christopher.

Rosemary Knorowski

★★★★★

3 months ago

This was my first time in for service and Lori Kalnasky was courteous and professional and answered all my questions. She offered me a ride home and back, so I didn't have to wait 2 1/2 hours or longer for my car, which I really appreciated. Glad to find out she will always be my Service Advisor.

Nasja Wilkins

★★★★★

2 months ago

Every time I come to this Hyundai I am fully taken care of. I this is my first time buying a car outside of Toyota and I must say BEST CHOICE EVER! I scored with a vehicle and then stellar service since the day I stepped foot in the dealership. Lori Kalnasky helped me a few times and she’s taken great care of me! She’s one of many great service employees

Myra Strickland

★★★★★

4 months ago

Christopher Murray was very attentive and took care of all the items and I ask plus the recalls that were on my car. I really appreciate the attention he gave to my car and also me that manners to me a lot. I hope the next time I come that he’s my person that I see and I will request them when I am call to make an appointment. Your attitude shows a lot when you’re in customer service and Christopher has a great attitude and knowledgeable. Awesome.

Arlene Panayotti

★★★★★

4 months ago

Christopher Murray helped me immensely as soon as I drove my car in for service. I am elderly and a widow, so all this was new for me. Christopher was very polite, helpful, caring and made me feel relaxed, he called an uber driver to pick me up and then again to return for my car. I needed a part for my backup camera and he just texted me advising that it has arrived and I shall set up an appointment to have it installed.

Richard Schultz

★★★★★

2 months ago

Hyundai recalled our 2017 Tucson redo our paint job. Crown Hyundai was amazing from a to z. Doreen Hailey orchestrated everything seamlessly. The Cashier, Brittney (I think that's her name) was so sweet, kind, and efficient. Having a loaner car was so helpful and necessary.

Maura

★★★★★

2 months ago

Kevin Gitzen did a great job with my car and delivered the services I needed! Friendly and efficient service, with clear communication throughout the day. The Uber/shuttle service is also really nice

Michelle Haufler

★★★★★

4 months ago

Had my 1 year Tucson complimentary service completed at Crown Hyundai which included an oil change, tire rotation, & 27 point check up. I was very happy with the experience. My car was done quickly and everyone was quite friendly and polite. Kevin Gitzen, an advisor, was more than happy to answer any questions about the work as well as explaining car features I was unfamiliar with. I will certainly return to this dealership for maintenance & service.

Bryan Griffin

★★★★★

4 months ago

Lori Kalnasky was my service manager at Crown Hyundai and she was extremely helpful. She advocated for me through the process with my insurance company and personally kept me updated on my repairs by text. She was responsive and kind. I am grateful to Lori for her assistance throughout a major auto repair process. She gives a good name to car dealerships!

Greg Grant

★★★★★

2 months ago

I had a great experience with Crown Hyundai for my 48,000 mile service on my 2022 Hyundai Sonata. Lori Kalnasky was my service rep and she was very thorough and made sure all my service issues were addressed. They even provided me with an Uber to and from my home while my service work was being performed. 10/10 and highly recommend!!

Peter Dunn

★★★★★

4 months ago

Christopher Murray at Crown Hyundai in St. Petersburg did an excellent job supporting me during my recent service visit. He was clear up front, kept me up to speed and helped me on my way. The service of my car was also excellent. A pleasure.