Reviews
Tracie Reynolds
Switched to these folks for service years ago after Grand Rapids Toyota was dishonest with me. So far these guys and gals have been very good and from what I can tell honest. Recently, they were even a blessing to me when dealing with a difficult car situation and I am so grateful for their hard work and kindness that truly was above and beyond. My car is fully recovered from its major surgery and feeling great. I’ve been a customer here for years and will continue to recommend them due to their quality operation from the front desk to the back mechanical work-they are great people and I would fully recommend them. I hope it stays this way. Thank you so much for your help!
★★★★★ 2 months ago
Tim Dietlein
They have 3 prices for the parts they sell. List, Retail and then they jack the price up on top of the retail price. Any Toyota dealership in the area will be cheaper on price.
★☆☆☆☆ 2 months ago
Brian Nelson
Service is good. But a little on the high side. Coffee shop on the campus that has a great cup. Fast and friendly.
★★★★☆ 9 months ago
Mike Laskus
Good service. Prompt.
★★★★★ a year ago
Brian Warner
★★★★★ a year ago
Bette Rabe
Very friendly. Very nice waiting area.
★★★★★ a year ago
David Guillory
Had to order the car I wanted because of chip and availability issues, and it arrived when Mike said it would. Had deposits on 2 other dealerships, and he delivered. Very impressed. This Rav 4 Hybrid is awesome 👌.
★★★★★ a year ago
Steven Nguyen
Cole at the service department is great. Great communication and great service.
★★★★★ a year ago
Jill P
They have always been thorough, and don’t try to get me to do things I don’t need. Have been very pleased the few times I’ve needed to have my 4Runner serviced.
★★★★★ a year ago
Jack Caudill
They tried their best to get me a battery but they had to order one. Very nice employees.
★★★★★ a year ago
Sarah Nope
This is an amazing place! Love the people they are very nice, and helpful
★★★★★ a year ago
Brian Hansen
Awesome Service...very good people to work with!!
★★★★★ a year ago
David Meeuwsen
★★★★☆ a year ago
Titus Shaffer
I have always taken my vehicle here and they have always gone above and beyond and provided exceptional service at a reasonable cost and timely manner. No hassle and entirely honest and up front. I will always be a patron.
★★★★★ a year ago
Nicholas Jacobs
I came through here and it was amazingly nice and clean work place
★★★★★ a year ago
Cory Raak
Made an appointment early Saturday morning, was a perfect time because there were little to no one around and the shop did a great job quickly and efficiently.
★★★★☆ 2 years ago
Daniel Villasenor
Friendly staff.
★★★★★ 2 years ago
Michael Supanich
At 44k mile oil change, tire rotation, and front brake replacement they diagnosed an acceleration hesitation issue as a dirty throttle body. Did a $200 service to clean the throttle body. Experienced the hesitation issue within minutes of leaving the Service center. Did some research and seems the 2017 Highlander has hesitation issue from near stop or slow rolling speed due to low gear switching at low RPM. Also after a couple of days it gave me a warning that maintenence was required. Guess they forgot to reset the maintenence log on the vehicle. So I need now to make another appointment. I expect better attention to detail for factory Toyota service.
★★☆☆☆ 2 years ago