Culp's Automotive Inc.

Wade Clemons

★★★★★

10 months ago

I was traveling to work 139 miles from home and my pickup truck stopped blowing cold air. The automatic transmission was also shifting noticeably harder than normal. Not knowing anyone in the area to ask for recommendations, I googled auto repair shops in the Monroe area. Culp's Automotive had the best average reviews and many more than other shops. I called them and explained what the truck was doing and my circumstances. They worked with me to make sure I was able to get a rental car while mine would be in the shop. It was actually ready to be picked up the same day. They were professional and quick with diagnosing and repairing the issue. The price was fair and they cared enough to make sure I was able to get my job done while they were doing theirs. This is a fantastic automotive repair shop that I highly recommend.

Faith Wilson

★★★★★

a month ago

Will definitely do business with them again.Everyone one is nice and helpful.

Ryan Roark

★☆☆☆☆

4 months ago

Be careful here. Brought a vehicle here for a new air pump assembly and these guys broke the threads off my radiator. Charged me for a new radiator and labor.

Michael Land

★★★★★

8 months ago

Great place to take your vehicle, they were so friendly and professional. This is a Christian place of business and you can tell by their warm smiles and by the way they treat you as a customer. Reasonable prices as well.

Wanda Matthews

★★★★★

9 months ago

I was very impressed with ALL the staff. My little Mercedes had numerous problems that needed repair. They kept me updated as issues were detected. I would highly recommend Culp’s Auto repair. May God bless them in all there endeavors.

Deus Ex Machina

★★★★★

a year ago

I took my truck in for an oil change and it felt like they were thorough in diagnosing my truck. They identified issues I was unaware of and, when I got it back, I could tell a noticeable difference. (Very satisfied and highly recommend)

connor nimrod

★★★★★

a year ago

Culp’s Automotive is hands down the best place to take your vehicle for any concerns you have. From speaking with Mrs. Carrie on the phone or at the front desk, to Mr. Ronny offering a detailed and effective explanation of the issues, this place is second to none. I will never go anywhere else.

LEVY WILLIAMS

★★★★★

Edited 8 months ago

Great service! I will definitely use them again with any future service. They fixed my problem that the FORD DEALERSHIP couldn't find or fix. Thank you, CULP'S Automotive TEAM

Zach Bennett

★★★★★

4 months ago

Great communication, service, and people. Thanks for always taking care of our fleet!

Donna Rieger

★★★★★

a year ago

Excellent service, very honest, caring and professional staff. They treated our problem very quickly, got us right in and diagnosed the problem and got the work done. We definitely agree with the other reviews that they do good work for a fair price. Also might add another plus, the place is clean!

Amy Reyes

★★★★★

2 years ago

My family & I were traveling through West Monroe Louisiana heading home towards Texas when my mom's vehicle broke down. The Ford dealership turned us away as well as two other shops. I contacted Carrie with culps automotive and Ronnie & Carrie told us to bring it in to them and we did & they got the repairs done within two hours & we were able to make it back home to Texas safe & sound. They were very nice & professional and very honest. I highly recommend that you use them for any of your mechanical needs, they are amazing. I rate them a ten out of ten.

Shannon Carver

★★★★★

2 years ago

Great service! Will definitely use them again with any future service needs. Very friendly and compassionate when it comes to getting that not so good news about your car. They treated me like family and that's why I will recommend and continue to use in the future! Thank you Mr Ronnie!

Amanda Terry

★★★★★

10 months ago

Highly recommend Culp’s automotive. They are honest and kind. Will definitely bring my car to them any time I need repairs.

DD 3

★★★★★

5 years ago

Just got my 2014 Cadillac ATS 2.0 back from this shop. These guys came highly recommended by another shop and rightfully so! They had my car diagnosed, (bad alternator) repaired (new alternator)!plus did a complete induction system cleaning and my car at 85k miles feels like NEW again! All this in about 6 hours! If I’d gone to the dealership it would have sat there 4-5 days before they’d have touched it. I’m so happy I found these guys!! I spoke with Chris on the phone Friday and he was very reassuring and knowledgeable and when I came in I spoke with the owner, Ronnie, who was a really good dude and told me they’d fix me right up. Car runs great! Thanks guys. I’ll be back.

Con Frisbee

★★★★★

2 years ago

I travel by myself and every once in a blue moon I have vehicle problems. It means so much to find a business that goes above and beyond to keep me safe. Ronnie Culp and his crew with Culp’s Automotive in West Monroe, Louisiana are 5+ stars. I highly recommend this company to anyone needing auto repairs.

John Camp

★★★★★

4 years ago

Expect honesty and polite talk from the staff at Culp’s automotive. They got to my truck right away and called me once it was diagnosed and explained everything in full detail to where I could’ve done the repair myself. I let them handle it and they were quick and professional. Couple calls went on updating me on the progress and within a day I was back on the road. Highly recommend this friendly family for any automotive work!

Jacob Mayo

★☆☆☆☆

3 years ago

Took my wife’s car their to see if the A/C could get fixed. Her car sat on their lot for 2 days and did not get fixed. She called up there both days and they never told her the plan with her car and when it would be done. Then they called us on the third day to tell us the A/C is not fixed and that we had a $510 bill. They charged us $377 in labor to not even fix our car. Totally unsatisfied with their service. Will not be going back. Would not recommend.