Reviews
Kerry Kligerman
We had serivce by techincian Mike from this location.
Mike has been great to work with- experienced and professional with my cummins QSB 6.7
He cares about helping and in our case getting us on our way as we passed through the area.
mike has made himself available after hours to talk me through and manage the issues we were having.
I highly recommend him and their team.
Kerry
MY Passion
★★★★★ 4 months ago
Van Melroe
The staff at Cummins Norfolk were absolutely superb. Alan the service Tech and Mike White, along with Olivia, the service or office manager, were extremely helpful in getting our RV DEF issues resolved, repaired and had us back on the road! They were knowledgeable and dedicated in getting our problem figured out and fixed! We were extremely grateful for them!
★★★★★ 5 months ago
Rod Thornton
Service Technician Michael White came out on location to make repairs to our Cummins diesel generator; he was very knowledgeable, helpful, and talented. Hopefully my organization doesn’t need his services too often, but I look forward to working with him whenever we do!
★★★★★ 7 months ago
Bm bM
Scam…. Stay away!!
Fall 23 I paid over 1700 for them just diagnose I needed two parts for my generator that ended up being discontinued within Cummings and they couldn’t find parts in any out sources. It was said even if they replaced these parts I still may need a NEW generator.
I found the parts. I went an got non fixed generator and took to a shop that only charged 70$ for diagnoses and fixed. all it needed were the spark plugs tightened. One of the parts I was told I needed wasn’t even correct for my generator. It has been running Great ever since!!
Stay away!! Over price diagnoses and lies!!
★☆☆☆☆ 7 months ago
Drew Lacey
Can never get anyone to answer the phoneor call back if you leave a voicemail. ECSPECIALLY the useless parts department. Absolutely pathetic customer service when it comes to trying to get parts. My company is DONE with Cummins. We will go to a quality dealer for our industrial engines like Caterpillar. You call Carter they answer. Every time.
★☆☆☆☆ 11 months ago
Taylor Dobbins
Great customer service, management and technicians that will ensure all your needs are met, and make you truly feel valued as a customer.
★★★★★ a year ago
CHRIS FRANKLIN
★★★★★ a year ago
Tawain Brooks
Great for parts without the overhead from others.
★★★★★ 2 years ago
Indira Chongbang
★☆☆☆☆ 2 years ago
mike lewis
These guys are 1st class to me. Help us get truck back on road asap. Thanks Dallas to you and your team
★★★★★ 2 years ago
Scott Satterfield
They NEVER answer their phone.
★☆☆☆☆ 2 years ago
Cleon Jones
★★★★★ 3 years ago
James Herbert
Easy to talk to and up front with information.
★★★★★ 3 years ago
Duke McCoy
★☆☆☆☆ 3 years ago
Fifty and Fitness with Trina G
★★★★★ 3 years ago
AMINE CHAOUATE
★★★☆☆ 4 years ago
James Sandloop
Great service and nice folks...
★★★★★ 5 years ago
Mike Finamore
★★★★☆ 5 years ago
Pamela Copp
Great place!
★★★★★ 5 years ago