Treanice Duckett

Charged me full price for doing half the work. Take your vehicle anywhere else but here.
★☆☆☆☆ 2 months ago

Don Smith

★☆☆☆☆ 2 months ago

Johnathan Ferguson

Terrible place with unexperienced people. NEVER BRING YOUR VEHICLE HERE. HAD AN ENGINE REPLACED NOTHING BUT EXCUSES AND PROBLEMS FOR ALMOST A YEAR. TAKE YOUR VEHICLE SOMEWHERE ELSE
★☆☆☆☆ 2 months ago

rockstarz7509

This review has been on my mind since I had my car worked on in April. This would be my second e46. I had already done a complete rear end refresh on my first, dropped the subframe and redid the bushings with solid aluminum so it wouldn’t tear out. I had just acquired a 2000 328i(2nd e46) and accidentally tore out the rear subframe. I found out after buying wheels for it and doing a victory donut. I’ve had 9 old cars so far and done all work needed myself, from changing oil to rebuilding a junkyard motor and swapping it so I had the means to do this job… Except I didn’t have my own welder at the time(and I am a welder🤦‍♂️) so I needed to find someone with one not bought from harbor freight. I called around asking who would take my car in to look at it and someone referred me to these guys. I was only looking for the subframe reinforcements at first since I’d swap the bushings myself but I figured they’ll have it out already might as well throw in the bushings. They had the car on the lift and saw where it tore out and quoted me for welding it back in with reinforcement plates and doing the bushings with the subframe out. They said it would be about three days of work which was okay with me because I could afford to find a ride to work until then. Since I had already dropped the subframe in my first e46 and replaced the bushings which took me a day and a half by myself with a lift and basic tools, one or two made at home to pull and press said bushings, adding in the welding to it, it would’ve taken me another hour or two on top of that. So three days wasn’t outrageous for a shop with other jobs. I had scheduled the work to be done a month in advance so they’d have a clear schedule to focus on the job in the time frame given as I live far from my work and need my car. Monday, April 15th I dropped my car off after work feeling confident they’ll do a good job as I’m a pretty positive person even though nobody’s ever touched one of my cars before. Wednesday April 18th My car SHOULD be done. I called and asked for an update or if they were done and they said something along the lines of oh we’re gonna finish it tomorrow they’re just bolting something up or something(it was months ago bear with me) okay no problem, they might be a bit busy that’s cool. I called again on Thursday and same thing “oh they’re putting the brakes back on yadda yadda” okay fine whatever that’s cool. The next week Monday came another excuse. At this point I’m irritated because I’ve had to pay a lot more for rides to work than just gas and I’d have had it done that weekend no problem. April 26th after calling after work multiple times, getting the same vague responses they said my car should be done by the end of the day positive. So I showed up to make sure my car would be finished and waited a couple hours in the lobby. Around their closing time it was done and aligned and they wanted me to test drive it. It drove a bit better since my stiffer sway bars were no longer doing the work of keeping my rear end in place. After putting it on my own lift and looking at what they did I was horrified. Cold, lacking penetration welds, not welded in some sections. They cracked my differential support under the nut that bolts the subframe up and replaced the four center screws with ace hardware junk, and they didn’t put the heat shield back on it, stripped out one of the bolts that hold rear alignment, stretched my brake lines and let it all hang from them (I have pictures in my email too), and stretched my handbrake lines. I paid them which I didn’t want to but I just wanted my car back from these guys so I could do it right. In hindsight I could’ve bought my own welder with the money but whatever it was a learning experience. If they told me this was more than they’d anticipated and gave me my car back to do it myself instead of butchering my baby, all would’ve been at peace. At the very least honesty would go a long way. Instead they dragged it along for so long and did a bad job. First and last time I ever bring my car to someone else.
★☆☆☆☆ 3 months ago

Victor Green

★★★★☆ 3 months ago

Mickey B

Repairs were done on time and within the quoted price. Chris, the mechanic is very knowledgeable and explained the repairs needed in a way that we understood.
★★★★★ 7 months ago

Sabrina Hanson

★★★★★ 10 months ago

Naidy Perez

Would not take my car there. Called in for a quote and when I came in to fix the problem told me a completely different price and would not honor what he said.
★☆☆☆☆ a year ago

Karen Rivers

Have used this company for years and they always provide great service and keep autos in great shape.
★★★★★ a year ago

Nick Anthony

Awesome company. Only people I let near my cars!
★★★★★ a year ago

Karla Rizo

★★★★★ a year ago

Melissa Kloth

★★★★★ 2 years ago