Custom Creations

Rusty Lloyd

★★★★★

2 years ago

Did a great job an got my parts back to me quick.I HIGHLY RECOMMENDED Custom Creations an would do business with him every chance i get.....every time I called an messaged keiven he replied back when he got a free minute to discuss the process of the work he was doing for me.he does amazing work

Kelsey Cavender (Kels)

★☆☆☆☆

a year ago

I’m sorry but if takes you 5 months to produce something that is third rate then you should be shut down. This is unacceptable work…

Joseph Parton

★★★★★

5 years ago

Kevin is an incredible artist, that makes sure the job is done right at a reasonable price. His work speaks for itself. I had him paint my Harley several years ago and most recent had him paint my truck. I will definitely recommend him to anyone wanting custom paint.

cody Whitworth

★★★★★

a month ago

Kevin is a great guy does great work and easy to work with

Vivian

★☆☆☆☆

2 years ago

This review is about a job that happened about two years ago. Kevin was employed to paint a guardians of the galaxy themed bike and given approximately $4,500.00 up front. When we took the parts to him and discussed the theme and layout, he honestly seemed a little overwhelmed by the request but assured us he was capable of completing it. He was given several opportunities at the beginning of the job and throughout to advise if he was not up to the task with no hard feelings. He did not utilize them. The job was estimated to take two and a half to three months maximum. After three months with no word from him, we began calling, texting, and even messaging through Facebook for updates. About five months in we finally received pictures of his work that were incomplete and not what was discussed, and were told that he was unhappy with how things had come out and was reworking everything, and that was the reason it took so long for him to respond. He was again given an out, but did not take it. He proceeded to have poor contact and make many excuses, and thus had the parts to our bike for over 2.5 years before we finally had an opportunity with a break in our work and personal lives to drive up and retrieve the parts ourselves. We had asked multiple times for the project to be cancelled and the parts returned, and Kevin had eventually just ghosted us after again making excuses as to why the parts couldn’t be returned. During this entire time, he proceeded to push out and complete other projects, as he posted about them on Facebook. He eventually blocked us from his company Facebook because we kept asking about our project and getting our parts back on every new post. To get our parts back, we had to drive from Oklahoma to Indiana and surprise him by showing up out of the blue one day, with advisement that the local sheriff’s office had agreed to come onsite so we could safely and reasonably retrieve our parts if he refused. Many of the pieces were damaged from being overly sanded/sand blasted, and the parts that were painted were REALLY bad. Star lord was Mexican, Rocket looked like a fox, and Groot looked like he had been drawn/painted by an amateur child. We wanted the parts back to piece together our motorcycle to make sure it still ran given it had been sitting for so long due to his delays. Kevin advised us he would “finish the job” if we decided to bring the parts back, but really who would do that at this point? We did ask for our money back, but never saw it. We followed up with a local attorney because of the amount, but were advised it would cost us more to try and get the money back because local courts would require us to appear in person at least twice. Many of the projects we saw of his were good, but unless you are local and can continually follow up with Kevin, we don’t suggest using him. Also, we don’t suggest agreeing to anything other than the cost of supplies up front, in case the job ends up scrapped like ours and many others we have found out were. Hope this review helps!

Money Morris

★☆☆☆☆

2 years ago

This guy (Kevin Hess) is a total rip-off. 2yrs ago gave him a deposit + more cash to do hood, doors, fenders, ext. for a 70 chevelle. After 1yr nothing done. Could never get in contact with him. He gave every excuse in the book why work wasn't started. 2yrs later nothing done and same excuses as before. After 2yrs I demanded to get my parts and money back. Then he sprays some primer on a few parts. Refused to return parts without signing a release. Do not use this guy. A very bad experience.

Kevin Hess

★★★★★

2 years ago

Funny how people get in here running mouths but not telling truth. Like Scotty Barker. He neglects to mention I painted his bike during Covid mess and my supplier couldn’t get the normal supplies and did t tell me they switched some items on me and I found out through a third party that he had a issue with paint fading and I contacted him and told him to bring the parts back and I would repaint it for free. He also didn’t mention that I let him switch literally everything about the job including the color and art and he switched to a job worth triple the original job. He also didn’t mention that he had best the bike up so bad that I spent weeks doing body work on the job I was doing for free as well. Or Chad Birman. He doesn’t mention that his job was done and sat here for weeks. He said he peek in window and saw his parts sitting there. How is this possible when my shop area has no windows. There are windows in the showroom and yes there was a hood there. Wasn’t his hood because Chevy made more than one truck hood. He mentioned fish eyes in paint. There were small ones because the hood had t been buffed because it was waiting for his approval and then would have been final cleared and buffed but he showed up and caused a scene took it and left. He also didn’t mention he gave some sad story about being someone being sick and the hood was to hang on a wall and I did a $2000 job for less than $200. People think what I do is supposed to be like on tv where things happen in a day or two. Well it dies t work thst way. I give tine frame estimates on how long the job will take and I am accurate but they don’t mention that I tell them it will be a while till work states because there are previous commitments at the shop and everyone thinks their stuff should go in front of previous customers I do good work at fair prices and people don’t alway tell the whole story. In the last year I have actually redone several jobs sent here that were done on those tv shows because they were poorly done. I take pride in my work and treat everyone’s jobs like I would want them to treat mine. Sometimes I get into a job especially stuff others have worked on and I spent weeks undoing someone else’s work just to be able to do my own and give them a quality job. Even if I lose money on the time spent

Jackie Weir

★★★★★

8 years ago

Kevin has done custom paint on our Motorcycles since 2009. You will not find better art work for the price. Very quality job. Kevin is currently working on a project for me now. Excited to see the results!!!

robert the bruce

★☆☆☆☆

Edited 9 years ago

Sent Kevin Hess a check for $1000.00 to paint a motorcycle gas tank, sent him a new tank, sent him the old tank along as a guide. Now a month later he cashed my check and kept my gas tanks. He promised the tank would be done within a week and now he wont return my calls. I just want the gas tank painted because it was for a friend who is deceased and the family wanted the motorcycle as kind of rolling tribute to their dad. The dad loved the paint job Kevin originally did and wanted Kevin to recreate his work. Kevin knew the guy died right before the tank was sent too. Maybe that's why he doesn't contact me and took the money?? Kevin - the family would like either you to paint the tank as promised or return the money and tanks I sent you. Its the decent thing to do. If we can resolve this I will be happy to remove this review. Please contact me. I have also logged a complaint with the BBB. 12/18/15 - Its been over two months now. Kevin keeps promising next week next week. Last week he said the parts are all done and will be shipped back by 12/16 (mid week). Nothing again. He only contacts customers when forced to, like when the insurance company contacts him that they will be giving the claim over to their legal department. Then all of sudden he is talking left and right how he hurt his back, how the really awesome paint shop wasn't set up , blah blah blah blah. If you don't want to get ripped off stay away. I told him I would take this down if he made good and it doesn't matter to him. What does that say about what kind of person he is?? 1/6/16 - Still no word. Kevin messaged me no facebook three weeks ago that the parts are done. But then no communication. The guy is just a pathological liar. He used to have a business page that was full of bad reviews but now that has been taken down. Save yourself a lot of trouble. Don't get ripped off by kevin. Have a reputable painter do the work. Just as an update - Finally got the tank and fender back. I had to contact the Indiana state attorney and consumer protection. Another person contacted me offering the help of a lawyer and I finally got the parts back. I will say the paint job was very nice but considering all the trouble for months on end and aggravation, not worth it.

Chad Beirman

★☆☆☆☆

4 years ago

At one time Kevin may have been the man at custom air brushing and art work that however was not the experience I had. I was told my project would be done in 2 weeks. I stopped by multiple times to find him not there and when I looked in the window the piece he was supposed to be painting was still sitting in the front lobby area I was give every excuse under the sun as to why it wasn’t done. Then it would take him days to get back with me. Finally I showed up to his place and just camped out till he finally showed up he promised me it would be done that weekend which it was however when I picked it up it looked like it was done as a middle school art project. There were runs in the paint or clear coat, fish eyes all through it the artwork was not centered and it really looks horrible. When I contacted him to express my displeasure he has since stopped returning calls or texts. I would highly suggest saving yourself time, aggravation, and money and go somewhere else to get your work done. Kevin Hess is a liar and a thief he promises you what you want to hear but absolutely does not deliver

Mike Lang

★★★★★

8 years ago

I contacted Kevin Hess @ Custom Creations in November of 2015 to do something​ different with my 1997 Road King which already had a Custom paint job on it with what is called Lilac Lilac (Purple) Marbelized Paint and I wanted to add Green Flames to it and be able to get it back in time for the upcoming bike show in January of 2016, we agreed on a price which I thought was very reasonable for the work that was asked for Kevin to do, my bike was picked up on Thanksgiving weekend, Kevin disassembled my bike at his shop did the paint work that I asked for and reassembled the bike, he trailered it to the Show in January so it could be displayed in his Booth for that weekend, People couldn't believe how much it changed the looks of the bike and how great the 2 colors went together, and Kevin took it upon himself to deliver the bike back to my house on Sunday night after the Show was over, so if you're looking for a reasonably priced Shop that will go out of his way to do the job the way you want it and not the way he wants it then go check out Kevin Hess @ Custom Creations. Just so you know Yes Purple Marbelized Paint & Green Flames look great together.

Chris Basinski

★★★★★

8 years ago

I had several chips in my paint and a solid impression on my bumper. I brought it too him and he fixed everything very nicely and did it at a super reasonable price. Keep up the good work!

Barbie Fowler

★★★★★

8 years ago

I had taken my Car to Kevin after a horrible experience at another shop. He fixed everything that was wrong and did it on a budget that I can afford. My car was niticed everywhere I went. I plan in taking my bike there just as soon as I can. Thanks Kevin!!

Dave Helmers

★★★★★

8 years ago

Kevin did my 1967 Camaro a couple of years ago. He did an excellent job and would definitely recommend him !!

Laura Lloyd

★★★★★

5 years ago

Kevin Hess is by far the BEST at what he does. Will never take my business elsewhere.. Want it done right the first time and fair pricing then look no further!

Scotty

★☆☆☆☆

2 years ago

This dude screwed my first paint job up was supposed to do over has had it now since the end of February and still have not got it back ....how do u run a business like this no calls from him even though I have reached out to him over and over no returned calls or nothing not even a text....paid 2500 for first paint job didn't even make it for the whole riding season and it faded so bad he blamed the guy he wS buying his paint from .it was just a rip off here it is the end of riding season still ain't got parts back he's a thief but boy do I got a surprise for him......

Sheila Hess

★★★★★

8 years ago

Kevin is an excellent artist and all his work us done freehand no stencils are used each job is an original