About Business
Conveniently located in Lancaster, PA, D&R Auto Care LLC has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Lancaster. Backed by 67 satisfied customers, they currently hold a prestigious 4.9/5 star status on our platform. They take pride in serving the diverse needs of Lancaster, PA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, D&R Auto Care LLC is the go-to destination for quality and service in Lancaster, PA.
Google Reviews
Cassie
★★★★★
a month ago
Amazing group of people! Highly recommend! I reached out to the shop online and got a response in less than an hour. The day of my appointment, I walked through the door, and Greg greeted me with a friendly and welcoming "hello!" I knew my car needed a lot of TLC, so I expected a large bill, but their reasonable prices and timely completion of repairs exceeded my expectations, which made me and my wallet very happy. They also provided me with a list and quotes for additional work that they recommend. Zac is a very skilled mechanic, and I definitely plan on going back in the future!
Benjamin Clark
★
☆☆☆☆
a month ago
They had fast service and Greg, the front desk sales guy, is certainly friendly. But I think they upsold me in services my vehicle didn't actually need and I no longer trust they have the customer's best interest at heart. I went in for one issue and they advised several unrelated things that needed done. After the fact, I compared those recommendations against the multi-point inspection that the dealership had done 2 months before during an oil change. The comparison leaves me very skeptical.
Emily Hanlin
★★★★★
5 months ago
Zach and the team are absolutely amazing! They were able to schedule both of my vehicles for inspection, emissions, and an oil change within a week and allowed me to not only wait there but also watch them the whole time. My truck needed some work and Zach took the time to show and explain everything to me. My Jeep was brought in the very next day and he showed me the things that would need fixed soon, took air out of my tires from the last shop it went to who overfilled it, and took the time to check both of my batteries at my request. I have already recommended multiple people to come here and will continue to do so myself! It is hard to find an honest and friendly shop anymore with decent prices but this shop has exceeded my expectations! I will forever be coming here with every vehicle I own.
David Erickson
★★★★★
3 months ago
Greg was great to work with on our mutual customer’s claim. Communication was steady, the details were handled the right way, and the whole process stayed smooth. Always good partnering with a small business that takes care of its customers.
Dana Weidman
★★★★★
5 months ago
Dropped my car off a day early for inspection. They actually squeezed it in that day to look at it and found some issues. Got everything fixed right up for a good price. Very friendly and great place.
Bailey Riffert
★★★★★
6 months ago
D&R Autocare is by far the best place to take your vehicle for any repairs or maintenance needed. * very knowledgeable staff * straight to the point, no run around or unnecessary repairs * document everything. Both needed repairs, as well as suggested and/or possible maintenance suggestions MOST IMPORTANTLY. They are local family owned business. Can’t say enough about how wonderful this business is!
Jackie Rainal
★★★★★
2 months ago
We took our granddaughter’s car to D&R. Although her problem was not fixable, Zach thoroughly investigated the problem and then Greg explained in detail why the car could not be fixed. They were great to work with and I would highly recommend D&R!!
Bianca delvalle
★
☆☆☆☆
3 months ago
Wish I could give zero stars. If you are female do not come here unless you know about cars and what things should cost they will get over on you in price and also do a quick job. I was charged 4 thousand to replace a transmission pan that was dented, tighten ac compressor bolts and fix a rear control arm which should have been the only costly thing even that alone is not 4000 dollars worth in work. Please ladies save yourself from these men. You can tell in the way they go back and forth in these reviews with some people.
Kayla Miller
★★★★★
3 weeks ago
We highly recommend D&R. Zac and Greg are great to work with. They offer honest and reasonably priced services.
John
★★★★★
6 months ago
Called in the morning was able to drop my truck off by 11 and they had all 4 tires brakes, rotors, and inspection done by 4:30! These guys are great. Definitely got a life long customer and sending more people there way!
Melissa Stewart
★★★★★
7 months ago
Having my second experience with D&R Auto with my second car. I must say that their level of customer service has me sold on bringing my cars back to them for service. As a knowledgeable car person, I know when a repair is beyond my ability and these guys are the first place I go to when I can’t take care of repair myself. They are knowledgeable and proficient in handling the repairs in a timely manner as well as a reasonable price for repairs! I am 100%a satisfied customer!
Kiki Jones
★★★★★
7 months ago
I contacted D&R for an alignment as recommended by my vehicles service center. Our routine mechanic does not offer alignments, and it's hard to trust a new shop. D&R was communicative, reasonably priced, and efficient. My vehicle was ready for pick up before the end of my work day, and is running smoothly. I'd recommended D&R for routine maintenance, repairs, etc.
Beth Lloyd
★
☆☆☆☆
6 months ago
We had my daughter's vehicle towed here to get a diagnostic and repair estimate. We were charged $140 just for diagnostic. We were told the vehicle was never even started and could not be moved from the parking space. Gregg just looked under the hood. But when we went in to question how he felt justified charging this amount, he stated he did get the vehicle running. Even though my receipt states clearly "Battery is stone dead and will not take a charge". AAA verified the vehicle would NOT start. We were also told "You didn't ask" when questioning this exorbitant diagnostic amount. We called several other garages to quote diagnostic charges for comparison. They ran $40 - $65. BE SURE TO ASK.
Jessy
★★★★★
3 weeks ago
Quick service, honest diagnosis of my car and fair pricing. I was a first time customer and I will be going back for my car needs
Ma c.
★★★★★
a year ago
Traveled from Japan for a Great deal on a set of tires for my car. Great friendly service, got me in right away. The best type of shop to go to and that not corporate type that tends to try and rip you off for everything and anything. Support your locally owned businesses
Mallory Beard
★★★★★
9 months ago
I had an amazing experience at D&R! To begin, it was very easy to get a quote and schedule an appointment. Being able to text the shop made it so easy. They were able to fit me in quickly! The quote they provided was the best I had received! After dropping off my car for various services, they called with one additional (and necessary) recommendation and confirmed with me before proceeding. No one was pushy at all and no unnecessary services were recommended. Everyone was very friendly and lovely to deal with! Overall 10/10 experience- I will be back!!
Max Campbell
★★★★★
5 months ago
I had our vehicle serviced here, and appreciated the service that we received. A trustworthy mechanic with a focus on customer service is challenging to find, so I'm grateful that I found these folks within walking distance of our home.
Zarina Arce
★★★★★
10 months ago
I recently had the pleasure of experiencing exceptional mechanical work at D&R and I cannot recommend them highly enough. The quality of the work was outstanding. They went above and beyond by performing a thorough inspection of my vehicle and addressing potential concerns before they became problems. The results were immediately noticeable. Additionally, the pricing was fair and transparent, with no hidden fees or surprises. They provided a clear breakdown of costs upfront, which I greatly appreciated. Overall, my experience at D&R was nothing short of excellent. If you're looking for reliable, high-quality mechanical work performed by knowledgeable professionals, look no further. I will definitely be returning for any future automotive needs!
Lawrence D. Nixon III
★★★★★
5 months ago
They were awesome. I had to come back for some work done from another place the dame day and on one of their busiest day that got me right in. Definitely would recommend.
Jaimie Wilson
★★★★★
9 months ago
This is my second time bringing my Jeep here and I just wanted to leave a good review because great mechanic shops are hard to come by. You really have to put a lot of trust into people when it comes to your vehicle, and my experience here has been nothing but positive. I couldn’t get everything done all at once, and they were awesome about helping me prioritize what needed to be handled first. Today I picked it up after the second round of work and I’ll definitely be back for the third. I really appreciate how they communicate and treat their clients with respect no matter what. If they say they’ll call at 4 with an update, they actually call at 4. You always know what’s going on, and they do clean, solid work. Highly recommend.
