Google Reviews
Bailey Wright
★★★★★
3 years ago
First of all, I am grateful for Chad and him coming to pick me up when my tire literally shredded onto the side of I-70. not only did he go to Topeka and back to Lawrence, he also offered to give me a ride to my house if I needed it. he was kind and quite literally an angel, I don’t think I’ve ever been so happy to see a tow truck in my life. after almost 2 hours of trying to get insurance’s roadside assistance to help me, Chad was a knight in a shining tow truck. I will absolutely recommend y’all to my friends.
Scott Boling
★★★★★
3 years ago
I had a leaky radiator and intake manifold issue. They fixed my issue. But it what they did after the repair is what impressed me the most. After I drove the vehicle, I noticed a severe oil leak. I brought the vehicle back to them and they gave me a ride home. In a couple days, Keith called me and told me that there was a gasket that had started leaking. and the vehicle was ready to pickup. They didn't know if it occurred as result of the other engine work or not, but regardless, they did not charge me to trouble shoot and fix the issue. They even cleaned my engine and the rest of the vehicle of oil at not charge. They could have very well said that the issue was unrelated to the original repair, but they didn't regardless of the cause. They stepped up and fixed the issue. An honest mechanic that you can trust is always the best anyone can ask for.
Michael Francis
★★★★★
a year ago
Darrell's employees are most friendly and helpful. They call to update on what needs to be done to the car and get my in-put. Very informative and they go a great job!
Alexandra M
★★★★★
4 years ago
I really don't understand all the negative reviews of this place. My husband and I first used them a couple of years back to tow a car, because they were the closest place in town to our house. We basically decided on a whim to try them out and hope for the best. We were beyond pleasantly surprised, and have continued going to them for basically everything our cars need for the last couple of years now. If you're looking for the absolute cheapest place in town, then this isn't it. However, if you're looking for the best overall value for your money, then I highly recommend them. They have reasonable prices, work very quickly, and actually know what the heck they're doing. Ignore the bad reviews. This place is a diamond in the rough.
Julie Moss
★★★★★
3 years ago
I would highly recommend Darrell's Auto. I was in a jam when they towed my car. They were able to not only tow it but fix it in record time. A reasonable price as well. So helpful, kin and honest. I wish they were in Kansas City. Yep, I was out of town when my car broke down. They saved the day! ld highly recommend Darrell's Auto. They not only towed my car but fixed it at a reasonable amount. They fixed it in record time. Very honest and kind. I
Melissa Carter
★★★★★
a year ago
Always great service and friendly staff! 100% best place to take your vehicle for maintenance and to help troubleshoot issues. Love the full-service option and the Giving Pump that helps support Valeo! Get gas and give back all at once! It's a win-win situation!
Jerry Gentry Jr
★★★★★
Edited 2 years ago
Top notch service for sure. Please consider them for any and all of your vehicle repair needs. They are fast, efficient, and very affordable. They had our parts ordered and in very quickly. We were scheduled and completed in a very reasonable time frame. Definitely a 5 star location!!!
Joseph Bruchko (M3 productions)
★★★★
☆
a year ago
This is a very friendly place! One of THEE ONLY Full-Service pump!!! (Singular). The other 4 are self service. However, if you download the Shell App or Fuel Rewards/Hyvee you can type in the pump number and pay using Phone/Tablet. Rewards are pretty Awesome among all the others out there. Gas is Amazing regardless if Grade and you can take that to the bank!! - Everything is Self Service after Business Hours and weekends. So make sure You check if that's important!! - Here's why: - After Business hours and Weekends there No Access to: 1. Restroom/Inside the Building. 2. No access to Live Customer Service. However, they do have an Amazing Towing/Roadside Assistance. (See Google page for #'s ) 3. No "Free Air" access. Only during Regular Business hours in back of building (look for long hose from side of building) 4. No Full-Service service. I consider these guys a little on the expensive side but they're great customer service and friendliness is something to consider. There is plenty of places to park. It's really small inside and there is next to no where to sit and wait while services take place. Limited drink options, coffee, light snacks, lots of vehicle self care like gas treatments etc... They go out of there way to help and be friendly. They've been in Business a long time and have won Local Awards!!! Manager/Owners usually on-site. Check out there web page for more information that I maybe missing and services they offer. Hope this Helps!!!
Adrianna Havens
★★★★★
a year ago
Car wouldn’t start. Took it in via towing and they found out a computer part was draining my battery. Told me the cost, asked if It could be just unplugged and they did it and were super helpful and compliant with my needs! Great help!
Kiki Hamilton
★★★★★
a year ago
Darrell’s crew fixed my vehicle quickly!!! The work was exceptional and they got me in and out within hours so thankful for their team!!! You need to go to them for service if you want it done right 👍🏾!!!
Thin Less
★
☆☆☆☆
a year ago
Had my son tow his 1995 Toyota Camry which had stopped running to Darrell's. They told him it had an interference engine which needed to be replaced with new engine because it was ruined when the timing belt broke. He had it towed again to Hudson automotive where they replaced the timing belt and it now runs fine. $200 wasted going to Darrell's.
Spencer Campos
★★
☆☆☆
a year ago
I hired them to do a pre purchase inspection on a vehicle I planned to buy. They said they thoroughly inspected the vehicle and found everything was in good working order but they failed to mention some OBVIOUS failures. This is a shop that just gets the job done I wouldn’t expect a higher quality of service done to your vehicle here. I’ll give them 2 stars for being accommodating and willing to work with you. They treat you with respect but my only complain would be the quality of technicians here. Then again. I’m from Kansas City and usually get my vehicle serviced at the dealers but since this is in Topeka this was one of the only shops google recommended.
Aliza Rayton
★★★★★
a year ago
10/10 called Darrell’s for a flat tire that couldn’t be taken care of roadside they towed me in & took great care of me. I went in with tires that’s had very little tread & left with used tires that have a lot of life left in them & will keep my family riding safely for a while. Fast friendly & extremely helpful I’ll be going back to Darrell’s for my routine maintenance here soon!
Melissa Werts
★★★★★
a year ago
Darrell’s is the best place to go for all your auto needs! Big jobs or small jobs… everything is done with professionalism and expertise because they truly care about people. They are ALWAYS my first recommendation without hesitation. I can say this because they have done a variety of things for me… from checking my oil and tire pressure, changing my oil, installing new wipers, tires, brakes, timing belts, water pumps, crankshafts, gaskets and seals, filters, radiators, thermostats, hoses, idler pulleys, throttles, alternators, alignment, batteries… on and on! Each time, absolutely 100% satisfaction. Their labor and material charges are reasonable as well. I know you’ll love them too because Darrell’s is someone you can trust!
Robbie Ramos
★★★★★
a year ago
Darrell's service is just , hands down, the ultimate auto repair shop in Topeka. Peace of mind in all aspects of having to deal with general maintenance to full out major repairs, with complete professionalism, and honest and very reasonable charges. If you need your car serviced, there's no one I would recommend more than Darrell's service!!
JDean
★★★★★
Edited 11 months ago
Proven Again The city hosts 'Best Of ________ In Topeka'. Darrell's Service has shown why they have earned this award consecutively. During the courtesy checkup that accompanies an oil change, they found that my AWD was in danger, and alerted me to the issue that could have caused me over $4,000 in seemingly unrelated damages.
Greg Schonhardt
★★★★
☆
Edited 5 months ago
Service was great. The part I needed I can buy for 188. They changed me 346. I understand they need to make a profit but is that a little extra?
Blessed Benton
★★★★★
7 months ago
This company goes up and beyond for their customers maintenance on their vehicles. I will testify that Kevin and the guys made sure my Kia was seriously diagnosed with the right knowledge of what my car needed. Then research on my extended warranty which made my financial hardship disappear due to the quick response this team made. I'M SO BLESSED FOR THIS WONDERFUL COMPANY! THANK YOU ALL DARRELL SERVICES FOR EVERYTHING!! I GOT MY CAR BACK WITHIN 2 WEEKS INSTEAD OF 3 MONTHS TIME!!
Nicole Rosberg
★★★★★
a month ago
In from out of state, car started making a weird noise. Went in at 1:30 on a Friday afternoon, they wouldn't be able to get the parts in until Monday, but recommended Big O Tires and Service, which was so kind of them to refer me elsewhere. Super helpful, very courteous and so nice. Thank you
B.S. Mosher
★★★★★
2 months ago
Always keeping my family safe for generations. Never and sticker shock and they treat us with kindness. They make sure what needs done gets done and call to keep us posted. Did I mention they don't gouge you on price. Amazing guys and an amazing legacy.
