Dave Cross Buick GMC Service Center

Rochelle Kai

★★★★★

4 months ago

Always a great experience with Dave Cross!

Rhonda Ernst

★★★★★

a year ago

Our experience was Fantastic! Clayton was completely amazing to work with.

M. A.

★☆☆☆☆

a year ago

Took my care to Dave cross motors in November of 2023 to have a timing chain replaced a job that I had started on but was to busy to finish these guys left the same worn grinded bolts in the timing chain which made it fail again and Dave now I know how you gave them information on Tracy dad in Texas service manager and I understand why it took you three months to do the job to interfere with my work.

Tammy Moore

★★★★★

a year ago

Been visiting this My dealership Service since 2020. I will not go anywhere else these folks are family. Customer Service 0 to 5 is a 10!! Thank you for always making my visit wonderful.

Alicia Fischer

★★★★★

Edited a year ago

Every Trip to Dave cross has been fast and easy to deal with. Great people and the car wash every time is wonderful!

Gary Paxson

★★★★★

a year ago

It turns out the service manager I worked with, David, also lives in my neighborhood. When an unforeseen incident with a fallen tree took out the power to the dealership, David called me immediately to let me know my truck service might be delayed, even offering to stop by my house for a spare set of keys so he could at least start servicing my truck, even with the power out (my other set of keys were stuck in the dealership’s powered lockbox) Service just doesn’t get better than this!

Jennifer Shippert

★★★★★

5 months ago

Service manager is great and staff is always so friendly! Great service, fast!

Jovian Negrete

★★★★★

a month ago

Malissa was great and really helped out with my truck buying experience

Tony Rezek

★★★★★

a year ago

Dave Cross service performed a difficult warranty repair. It took time, but it was over a holiday, and they provided an adequate loaner vehicle during the repair. So far the repair appears to fixed the problem. I'm more than happy with the service, as usual.

Rhonda Turner

★★★★★

6 months ago

Always fast, friendly service. That is why I have been a loyal customer since 2009. Three Buicks later!😊

Ashanti Taylor

★★★★★

a year ago

My service was completed fast and efficiently. Everyone that I interacted with at the dealership was pleasant and friendly. I will always get my service done at Dave Cross.

John Locke

★☆☆☆☆

10 months ago

I took my car in for an inspection for front-end work. Firestone informed me that this is what is recommended since I had an alignment done by them. I dropped it off on 05/13/2025 and picked it up on 05/19/2025. I wasn't informed until the 15th of what was needed, and it would be ready by Friday, the 16th. I was without a car and the whole weekend(STUCK IN THE HOUSE)!! I even called on Saturday, the 24th, and was given rude vide by the lady who was on duty that day. I was asking about a loner, and she replied WE DON'T DO LONERS. I was so put done! I'm sure if you look at my record from day one, when I purchased my car from here, this is when I would take my car in for services. To be treated like this is inconsiderate!!!!! Plus, the total price with/ no discount!!! OMG!!!!

Nathan Del Turco

★★★★★

6 months ago

The Cross team is next level. Through a big repair they kept me informed and took care of us the whole way! Great team.

Sheri

★★★★★

9 months ago

My engine light came on, on Sunday. Todd got me in Monday morning, explained and showed me what the code was. Simple fix of an air filter, and it’d only take about 15min if I could wait a bit. I was good to go within 30min, and that’s with a car wash! What a relief! Thank you

Cher Thompson

★★★★★

4 months ago

I have had wonderful experiences with the Service Department, especially David. He was on top of everything, ever time I had a need to service my car or repair.

Joe Huser

★★★★★

a month ago

I had a great experience took my car in for an oil change and tire rotation. They got me in and out in a very timely fashion!

Rodney Brehm

★★★★★

5 months ago

The service representative was very courteous and communicated everything that he was doing as well as what would happen during my appointment. The work was done quickly, and with no surprises or problems.