Dave Smith CDA Service & Parts

Jason Branting

★★☆☆☆

9 months ago

Don’t even know where to start, I guess the good. The customer service is good and they are polite and professional,. My pickup had problems from the start (200 miles after purchasing) and they took care of me and gave me a loaner vehicle twice while they dealt with the warranty and did minimal repairs. That’s where the good ends. They replaced my engine with a reman, that was around 30,000 miles ago. I am now rebuilding the engine myself since the warranty has expired, and holy god the half assery I am coming across is worse than things my buddies and I did to cars we planned on wrecking on purpose when we were 16. I hope for their sake whatever techs worked on my pickup are gone, because if they would have done their job correctly this reman engine would have lasted longer than 30k miles, and yes I did the maintenance on schedule and checked fluids and kept them full. I guess unless they planned it, get it just past warranty and he will buy a new one? The two stars reflects the one star the techs deserve, they get one extra for the loaner vehicles. They need to QC their techs work and supervise them closely. Hey at least they are polite though!

Benjamin Ancel

★★★★★

a year ago

Jerry at Dave Smith motors took excellent care of me. He found the vehicle I wanted for a great price, never tried to push me on something I didn't want or sell me anything extra. Buying my first vehicle I was a little nervous but he was absolutely amazing and made it so easy. He helped me get exactly what I wanted and for a great price. Best car salesman I've ever met and a great person. I couldn't be more happy with my purchase from him as he did everything he could to make my car buying experience easy, pleasant and affordable. Craig was amazing too and he helped me get an astounding rate on a vehicle that usually costs much more. Absolutely perfect experience with these two.

Doug Apperson

★★★★★

2 years ago

I have been doing business with Dave Smith CDA for over 20 years. I am very impressed with the service provided. Rick O'Donnell is a class act and very informative and knows what he is doing. I recommend all my friends, family and customers to do work with Dave Smith CDA Service. The entire staff is always friendly and will do everything they can to make you feel at home. They even went the extra mile to make sure my vehicle was cleaner than it was when I brought it in. Thank you Dave Smith CDA Service!

Kiah Harris

★★★★★

8 months ago

Get my oil/general maintenance done here, they are always so nice, explain everything clearly, honest, and have a great team of people!

Coach Ron Smith Transformational Chef

★★★★★

a year ago

What a pleasure.... William was helpful and polite.... the work was done quickly and what a great waiting area to get some reading done.... everyone was friendly. A very positive experience. Dave Smith has been a joy to work with. Starting with Kendra Brown as our sales person to all the people today at the Service location here in Coeur d'Alene. Thank you and Mahalo - Ron Smitj

Louie

★★★★★

a year ago

Took my challenger scatpack here for a new water pump, they diagnosed my vehicle and turns out my radiator was leaking a little, they were on that super fast! Josh took care of us quickly and professionally. Craig the tech worked on my vehicle and fixed the problems fast and now the car is back to running good, no more grinding noise from my water pump! Car was finished faster than expected!

Kelcie Harvey

★★★★★

2 years ago

I had a small issue on the weekend with my purchased vehicle and decided to call the service center. Immediately we were told to take my pickup to the service center and was given a rental car so they could work out the issues of my pickup. Very fast response and great customer service! Thank you Dave Smith and especially Rick O'Donnell for all that you do!

Josh Dinnell

★★★★★

2 years ago

Took my vehicle in for a routine service and I am glad I did. They did a full inspection and even pulled me in and showed me that one of my Calipers was stuck and wasn't working at all so I only had brakes on 3 wheels that was working. They fixed it and my rotor as well and had the full service done in record time. I would highly recommend the team at Dave Smith Motors. Their service department is awesome!

kaitlyn couch

★★★★★

a year ago

Excellent customer service! Pete was great to work with and he made the process quick and easy! Definitely recommend to those looking for a new vehicle.

Kasie Shepherd

★☆☆☆☆

2 years ago

I tried to schedule a maintenance service and emailed them with a couple questions regarding whether I could take my vehicle to the local Dave Smith location or if I needed to take it to CdA. They didn't respond to the email but called and left a message. I tried calling them back multiple times over three days, no answer except for when I called the main service center line and had a girl answer and I explained my situation and questions to her she sounded put out and the best answer she gave was that it depends on what maintenance I needed. I stated I wasn't sure and that I was responding to the maintenance service reminder email I received from them. I was transferred and again sent to voicemail. I won't be using their service center.

Kelsey Avalos

★★★★★

2 years ago

Great service center! Highly recommend! Transmission went out and they were quick to get me in plus they took care of all the leaks they found that Valvoline never mentioned last oil change.

Kyle Krcma

★★★★★

a year ago

Good customer service, Jeremy the guy at the front desk is very nice and good with customers. Quick oil changes!

Robert Orr

★★★★★

a year ago

I just purchased a vehicle at Dave Smith CDA and worked with Andrew Palmer. Andrew made the process of purchasing very straight forward and easy. I would purchase another auto from Andrew and suggest you do also. Thanks Andrew!

Chandler Day

★★★★★

2 years ago

I brought my 2001 Toyota Corolla to the dealership for service and they changed my oil, had them install a new oil pan gasket and valve cover gasket. Saved me quite a bit of time doing it myself and they were very friendly on the phone. Would recommend for anyone who lives in CDA.

Darrick Mitchem

★★★★★

2 years ago

The service was top notch. If you want great service with a smile definitely go here. Quick and everything done as promised. I am definitely a Dave Smith CDA Service Cheerleader.

Leah Huettl

★★★★★

2 years ago

Service was exceptional and beyond my expectations! Incredibly knowledgeable, respectful and patient. I will forever be a Dave Smith Frontier Service customer. Thank you!

carlos mariscal

★★★★★

2 years ago

I have been getting my vehicle serviced at Dave Smith for several years and have come to trust the service department and their manager Al, I just met the new service manager Rick and I'm looking forward to continuing doing business with a great establishment!