About Business
Conveniently located in Mesa, AZ, Discount Tire has established a strong presence in the Car Repair market. They have specialized expertise in Tire shop, Auto parts store, Tire repair shop, making them a top-choice Car Repair specialist in Mesa. Backed by 730 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Mesa, AZ residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Discount Tire is the go-to destination for quality and service in Mesa, AZ.
Google Reviews
Glenn Vitilio
★★★★★
3 months ago
I needed to get the air in my tires for an unexpected road trip first thing in the morning. Stopped in this Discount Tire location and had the great experience of having Tim take car of it. Thos guy is so professional he should be line for a management position soon. He asked questions i didn't think about and updated my account information as we talked. I'm coming back just based on this experience.
velizar miskovic
★★★★★
Edited 4 months ago
The guys at Discount Tire were awesome, especially dealing with my difficult Audi. They helped me get the right tires! 👍 thank you boss (Tim)
Ashley Hood
★★★★★
3 weeks ago
Had a great experience today at Discount Tire! Tim was very helpful to my husband and I. He gave us amazing customer service. Highly recommend.
Nicole Lovell
★★
☆☆☆
4 months ago
I don’t usually use discount, but ended up here because they could do a walk-in, and told me they could get me out the door by 545, as this is a work vehicle and would be needed by 6pm. While we were waiting I heard the clerk call another owner about needing to replace his lugnuts. After waiting over an hour, they finally took the car back at 5:50pm. Wouldn’t you know, 5 minutes after they took my car back, I heard the exact same story wanting me to pay another $60 for lugnuts. I’ve owned multiple vehicles and never had this problem, although the tech claims it happens all the time. It’s 6:15 and we are still waiting for the vehicle. This is the last time I’ll visit discount for tire replacement.
None Ya
★★★★★
6 months ago
Wait time was long in the uncomfortable low chairs. Customer service has always been pretty great now and in the past. I would recommend Discount Tire to anyone. The consistent service over the years has been outstanding. Staff always wonderful. I did notice they didn't have water available like they use to. That was always appreciated during the wait time. I made an appointment ahead of time but that didn't seem to make much difference in the wait time. It definitely was a busy day though. Love this place still.
Carolyn Sanders
★★★★★
3 weeks ago
I had the best service today at Discount Tire in Mesa. They were so friendly, helpful, knowledgeable and got me in and out of there with new tires in about 45 minutes.
Fausto Hernandez
★
☆☆☆☆
Edited 4 months ago
I am a former Discount Tire Employee, I was Tire Tech/Courier, I I still have calluses on my hands from the gained of experience providing accurate customer service and changing tires, I went to school and improved my life. Did you know that "Stomach/GUT" has 4 times more neurons than the Brain? Yes, the Gastrointestinal Track has FOUR TIMES more neurons than the Brain, The only difference is that the stomach cannot perform Arithmetics. It's known mundanely as "A GUT FEELING", You know that something is wrong, you cannot pin point exactly, BUT you have the GUT FEELING something is wrong. Well, this is the same GUT feeling I experienced that my order was not going to be tended or completed in a timely manner. There was just a bad energy from beginning with the employee whom proceeded my request when I dropped off the sole rim at the Discount Tire at Recker. He expressed that he didn't have the tire in store and a courier will take 1hrs to deliver it, I replied not to worry, I was going to pick up the rim and tire after 5pm, therefore he has plenty of time available, The drop off time was 11am, I gave them the benefit of the doubt. Towards the end of day received a notification that my tire was being processed AFTER 530PM. As a former Discount Tire Employee, AGAIN, I just had THE GUT FEELING that the employee was going to intentionally delay my service, and I shouldn't trust him. I arrived at 515pm and my rim was still in the same spot I had dropped it off, UNTOUCHED, I was disappointed with the employee and the team, I requested a refund, Serjio is a good man, he attempted to make up for the delayed time, he also attempted to defend his coworker, I will give Serjio kudos because I would do the same when my teammates are slacking and blame someone else. Life is very interesting, I pray no one delays their service when they visit the Emergency Department.
Amp James
★★★★★
a year ago
Went in recently for some tire related issues with my truck and I was met with the Manager Preston and I have to say his customer service was excellent and exceptional! He is the true meaning of customer service! very kind, courteous and professional! His team was just as good! They were very professional and polite from the moment I walked in, to the moment my vehicle was complete! I will definitely be coming back to this location! Preston the manager went above and beyond!! Truly thankful for this! Two thumbs up guys 👍👍 Way to go! You guys rock!! Thank you!!
Dennis Singley
★★★★
☆
4 months ago
I went in to get a rotation and they found a nail in my tire, I was told it was covered by my tire certificate and one was ordered. When I got it replaced I asked if a rotation and balance was included and I was told that it was. When I left I asked the technician who delivered the car if I needed to go inside, he said no, there is no charge and I would be sent an invoice. I got the invoice and it was a zero charge. A couple of days later I got an email saying I owed $44 even though I was told three times that there was no charge. So I ignored it and a few days later I received another zero invoice.
Dawn Hayden
★★★★★
6 months ago
I was so very happy with my experience today! My left back tire has been losing air for awhile. I am always having it filled. The nicest young man actually took a second look and realized I had a nail… he fixed it! I have always been a customer of Discount Tire and this is why!!! Thank you 😊 Dawn
Robert Coffey
★★★★★
a year ago
Not many places will rotate Tesla Tires. It’s annoying. Not only does Discount do FREE rotation, they do free flat repair. Izaiah was super helpful. I do need new tires on my car, but he wasn’t too pushy once I said “not now”. Much appreciated.
juan j de la torre sr.
★★★★★
2 months ago
Polite employees and a courteous welcome. Awesome job on my pick up, my ride is smooth again.
Cody Massad
★★★★★
4 years ago
Today I noticed my drivers side rear tire was really low and my car was leaning. It wasn’t flag but it was at 15 psi when it should have been at 45. I called this store and they said they could replace it. I got there and the man named Ian was super helpful. He explained that my tires had gone past warranty but he still helped me out by giving me the best discounts he could. Even when I was shocked that the warranty was passed he was super calm and helped out, and I will give him props for that. He did a damn good job, as well as all the other employees there. Thank you guys!
Gorman Thomas
★
☆☆☆☆
7 months ago
I miss Discount Tire's former business culture. We have been customers for decades. They used to be trusted, helpful and honest. I've had 2 interactions at 2 different stores in the past week; one simply for low air and the other for a malfunctioning TPMS sensor. Both visits were negative experiences. The employees were more concerned about selling me new tires or replacing my brand new windshield wipers, than addressing the reason for my visit. What should have been a 10 minute stop, turned into fending off 25+ minutes of questionable sales tactics. The company culture has changed and not in a good way. Sad.
Makenzie Hartley
★★★★★
5 months ago
Amazing service and experience!! I was helped by Sean and the rest of the employees seemed great as well. 10/10 recommend
Always Nicci
★★★★★
9 months ago
Needed tires but they had to be ordered. The tires came faster than I had expected. Service here is amazing !!! Aaron was so helpful and patient. I had a difficult situation and I feel he went above and beyond to assist me. I am huge on customer service and Aaron was amazing !!! I will definitely use Discount Tires again just based off of the amazing level of service I received.
Elizabeth Christy
★
☆☆☆☆
6 months ago
Waited an hour for one tire change while the workers just standing there in the back
Alec N. Smolow
★★★★★
a month ago
Fast and no nonsense tire rotation and balance. Much better experience than the location on Power and Mckellips.
darwin steele
★★★★★
3 years ago
Love Discount Tire. Got stuck on a dirt road and popped 1 tire and damaged the other. They swapped out both tires under warranty to keep me safe on the road. Great customer service at this location too!
David Prian
★★★★★
Edited 6 years ago
This Discount Tire is great. We bring all of our vehicles here and have never had any complaints. The customer service is second to none, their pricing is fair, and their warranties aren't a scam. I want to especially thank Preston for taking the time to explain to me how a tire is actually balanced, and made it understandable! Update - This is still THE BEST TIRE SHOP IN MESA! I've come here a few times since this original review and every time they exceed my expectations. Just today, right now actually, my son and I came here with a specialized tire that needed swapped out and they took care of it. Thanks Titus! I know you went over and above to get that done.
