AAA Mesa Auto Repair Center

Alisia Magdaleno Chavez

★★★★★

3 months ago

I went to the Mesa location for an oil change a would definitely come here again for any future needs. The process was so quick and easy! I also spoke to/worked with Tanner and he is a valuable asset to this location and AAA as a whole!

Brian Schiermeister

★☆☆☆☆

4 months ago

Your website says you're open on Saturdays. I drove 45 minutes get to you and you're closed, it would be great of you to update that on your website. Thank you.

Ke G

★★★★☆

6 months ago

I trust AAA service repairs & their warranty. They communicate well & endeavor to complete work in a timely manner. However, they do charge maximum rates & charge full "book" rates even if it doesn't take them that amount of time. Any discount is nice, but it's wiped out but excessive pricing. In future I will shop rates on the front end for comp services. Because I had to have my car flatbedded to their facility, I decided to leave it there for repairs.

L S

★★★★★

6 months ago

Tanner Stephens has helped me both times I have been so far, and he has been extremely helpful and explained everything very clearly. I will definitely continue to come back to get my vehicle serviced!

Lucia D'Onorio DeMeo

★★★★★

8 months ago

It is always a positive experience visiting this AAA for regular maintenance on my vehicle. They do a great job and work quickly. Tanner is especially helpful. He explains the recommended maintenance with clarity and honesty and provides excellent customer service. I highly recommend this AAA location for their repair and maintenance center!

Kailin

★★★★★

4 months ago

Tanner was great! He took care of me and asked if I needed anything. He cared for his clients.

Marcy Perry

★★★★★

10 months ago

The employees at the AAA shop were very considerate, kind and competent. They replaced my fuel pump and fuel filter in a timely fashion so that I wouldn't be without a vehicle. They did a full evaluation so that we can decide what gets fixed next. I will have no qualms taking my car to them for repair.

No body

★★☆☆☆

7 months ago

First couple of times I went they were curtious and efficient but every time after has been an expensive and inefficient disaster, with them leaving my car with new issues every time it left. Last time, they left my air pump line disconnected and I'm just so over coming there.

Nate Owens

★★★★☆

7 years ago

I’m a AAA member and I LOVE that this place is a third party DMV. It works out nicely for me because I can come here and get my car registered and then get it insured all at the same place! Definitely worth being a AAA member to use this facility instead of waiting in the long lines at the normal DMV. 4 stars because I’ve always waited a long time to see an insurance agent after I get my car registered, and I wish I could schedule oil changes for the day of....normally you have to be scheduled out a few days. I’d like to bring my business here instead of Jiffy Lune for my oil changes. Overall a fantastic place that I will definitely keep using!

Deann Theis

★★★★★

a year ago

The recent repair on my truck at AAA repair shop was a very good experience. The truck was taken in promptly and completed in less time than estimated. I highly recommend this shop. The service advisor and the tech were very professional.

Dennis Krygier

★★★★★

a year ago

I first had my experience with this shop when the drive axle on my van broke. I had AAA tow it there not knowing what to expect. After getting a detailed damage report and calling around for estimates at other places, they had the best price and fastest turnaround of any one. I was so pleased with their service and prices, I had my van suspension fixed there a month later. Jason and Scott are the bomb. Thanks guys.

Deb Bergman

★☆☆☆☆

a year ago

Being a member since 2018, I thought I was a valued member. This location has a new staff so nothing was the same. My routine oil change took an hour & 20 minutes. No discount was applied (other staff always applied discounts for me) When driving away, my car started squealing, turns out the technician applied the emergency brake . When checking the wiper blades, they left streaks running down the windshield . Did not provide an itemized list of maintenance, when asked about it, they were going to get it for me, however because the service took so long & I was running late, had them email it to me . This visit was not a good experience & left me feeling discouraged

Julie Schultz Balder

★☆☆☆☆

a year ago

I was warned by the tow truck driver not to take my car to AAA service center because they were so slow. I went anyway and had a horrible experience. Replaced my tires but broke my shifter column and said they'd fix it. The employee I was working with was fired and no one knew what to do to fix it because the boss was on PTO. When he returned they finally fixed it. They could've had it done earlier but didn't even check it out. The whole process took over a week. I'll never go to another AAA service center again.

Ed Zweiger

★☆☆☆☆

a month ago

Over filled engine oil. Take care of a car with 137000 on it and some then some clown does that to it.

Matt Puzz

★★★★★

Edited 6 months ago

Jason was very honest and up front with my repair quote. I came in for a repair after being warned by the police of a faulty light on my car.

Roman Hampton (RC Hampton)

★★★★★

4 years ago

Absolutely amazing experience here. My car had an oil leak, plus a squeaky belt, brought it into this AAA for repairs, turns out I needed new struts as well, and the oil leaks were coming out of several different locations. After the repairs had been completed, they said to bring it back in for a checkup in a few weeks to make sure all the leaks had been taken care of, no additional cost. I brought it back in, and it had yet another leak. So after more repairs, another free checkup was offered. I brought it in today, and finally no more leaks, car is running beautifully again. Definitely amazed that the shop offered to let me bring the car back in twice for free, no shop I've ever been to has done that. Also, after today's final checkup, I saw a brand new oil sticker on the windshield! They gave me a free oil change with the last checkup. Could not have asked for a better experience. Special shout out to Matt as well, he has been my main point of contact throughout this process, and he has been incredible as well. From keeping me up to date, finding all available discounts, he's been solid. Thanks everyone for your amazing work!

Michele York

★☆☆☆☆

2 years ago

I had an appointment for an oil change on a specific date 1/23 at 10:00. When I got there I was told it was 1/24 at 9:00 and I would need to come back. I had verified the appointment twice. No sympathy at all. Just you will need to come back. I did not and am cancelling my AAA.