About Business
Douglass Volkswagen brings expert Car Repair solutions to the local community in Bryan, TX, College Station. From Auto repair shop, Auto body parts supplier, Auto parts store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Bryan, TX appreciate their attention to detail, leading to a consistent 4.5/5 rating from 400 reviewers. By focusing on the specific requirements of the Bryan, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Bryan, TX and beyond.
Google Reviews
marcella Cleveland
★★★★★
8 months ago
My husband and i had such a quick and easy process when buying our new car. Kenneth was incredibly helpful along with the owner. Will definitely always come back to this dealership and recommend it to others.
Mandy Williams
★★★★★
5 months ago
Angie was an excellent saleswoman. She had tremendous knowledge of the car and all of its features and worked hard to get me into the car of my choice.
Laine
★★★★★
7 months ago
I am so impressed with these people! Angie, salesperson, was so kind, considerate and professional. I was there to drop off a family member to pick up their new car and sign papers. They went above and beyond to make sure my sister and husband were treated honestly with respect and consideration. Thank you!!!
Cody B
★★★★★
3 years ago
I’ve purchased a few vehicles from Douglas Volkswagen/Mazda and every time they did an amazing job that went above and beyond my expectations! Angie will treat you right! No pressure sales!!! She made the experience wonderful! And Travis (sales manager) is very down to earth and will break everything down so you can understand step by step the buying process. They truly are “the home of the nice guys”! Would highly recommend giving them a shot to earn your business. They have a great selection of new and pre owned vehicles! Can’t go wrong!
Jonathan Reilly
★★★★★
3 years ago
For our first time buying a used vehicle out of state, sight-unseen, we are so happy we bought from the Nice Guys at Douglass. From the straight forward condition report and pricing model to the patience and helpfulness shown by our salesman Joseph, we are very pleased with our purchase. Closed the deal on Tuesday and the vehicle arrived in PA on Saturday morning! Highly recommend the team at Douglass.
Jory Grassinger
★★★★★
a year ago
Nathaniel at Douglass Mazda did an outstanding job working with us to purchase a 2025 CX-90. Thank you for making the process enjoyable.
Marisa Collura
★★★★
☆
3 years ago
So far my experience here has been good. When I need an oil change I have manage to get it serviced within the same week. Since being here, the staff is friendly and responsive to my questions or concerns. Also if you are looking for VW merchandise they do offer shirts, mugs etc for purchase. Their waiting area is always clean and they have coffee and waters for guest in the waiting area. When it comes to parts and repair, do your research before coming so you do not spend too much on labor and repair. It can be pricy but if you have the parts yourself it reduces the overall cost of the repair.
Presley Wade
★★★★★
a year ago
Had an amazing experience with Nathan Wages! I was super picky and was on the hunt for a specific model/ trim package/ color combo. After some not so great experiences at other dealerships, I reached out to this dealership, despite me being located pretty far from Bryan. Nathan walked me through the entire process and never stopped vouching for me and fighting for me to get my dream car. Just got my keys and am in love with my new Atlas Cross Sport. Thank you to Nathan and the dealership for all their help!!!
Morgan Johnston
★★★★★
11 months ago
Nathan went above and beyond for me so he could get me into the car I wanted!! The customer service and care the employees have here makes me want to never shop anywhere else. It also speaks volume that the owner of the store is always there making sure the best deals are being made and that the customers are always walking away happy!
Wabu Susberry
★★★★★
5 months ago
Bought a 2019 Lexus RX350 and love the car. Brady Elderkin provided excellent customer service and made the process involving a test drive, purchase, and financing easy from my initial inquiry to purchase and pick up. Would highly recommended Douglass Mazda/Volkswagen for any vehicle purchase.
Daronshae Moore
★★★★★
5 months ago
Couldn't have asked for better service. Reached out prior about the vehicle we were interested in. Sales mate Bryan came through with all the information for my questions. Great guy! Drove from Louisiana to look and possibly purchase the vehicle and Bryan assisted with the process while we were in route. Car was clean and ready for us out front soon as we arrived. Paperwork was quick and painless and we were headed back home with the next few hours! Thanks again to the team and Bryan! Stay blessed.
C l
★★★★★
5 months ago
Ill probably buy all my vehicles here from now on! They said they could help me and they did! The staff was honest and efficient and while College Station is not the best Market to get the best deal on a vehicle, I feel this dealership is worth this recognition. Or I wouldn't be going through the trouble to give them the tip of the cap they deserve. Go see them!
Connor Stecher
★★★★★
3 months ago
They were able to meet every need I wanted in a timely manner. Will absolutely buy from them again. If your resistance at all. Please reach out to the salesman Nathan Wages. He indeed did his best to make sure all my needs/wants were meet. Good dealership good people what more can I say.
William Jeno
★★★★★
6 months ago
Service has been tremendous. Our Service Manager Holden, listened, took action, made sure we were taken care of. Extended warranty approvals are always a nightmare if not a downright struggle. Holden handled it with expert class! Owning a Volkswagen is a love for us, and finding a dealership and a top notch professional to keep us on the road and enjoying our journey is a true blessing. Our service will remain with Douglas Volkswagen and our next Volkswagen will definitely be from this dealership.
Andi Bissell
★
☆☆☆☆
a month ago
Sadly, disappointed with my service experience. Inexcuseable. Spoke to Naomi on phone, made appt. Drive car in, 2023 electric. Dropped off Wednesday afternoon. 2 bearded men, banging on keyboards, no acknowledgment. One by wall, groaning, sighing, moaning. I now have no car, Uber or husband, for transport. Told, be it electric, not much to do. Won't take long. Husband received 2 text messages, from 2 different phone #. Mentioning we would receive a text with scan video. And we could check status this way. Thursday, no report. Friday no report. Husband text, asking for status. Nothing. Saturday. Nothing. Sunday. Closed... nothing. Monday, this is rude and ridiculous, 9:30 am, I sent form message, "coming to get car! 10:30am", walked in. "Picking up car" Naomi knew which car, no communication, Same bearded guy by wall, moaning & groaning, huffing and puffing... Obviously not happy employee!!!!!! Naomi asked for 2 signatures. Then I gathered my key and walked out. Customer experience 'awful!! Disappointing! Now, need to find another dealership to work on my 2023 electric VW. Im not giving this dealership my business or money!
Sarah Hendler
★★★★★
a month ago
I have never owned a VW before and was in a pinch to buy a car because my daughter totaled her car. Joseph was very informative about the different packages of the car we were interested in. He sent through text and email all info requested immediately. He was then patient as we waited on our insurance to pay out. Once we got to the actual purchasing, Dane was just as helpful with financing. Overall, it was a great and painless experience!
Axel De Buyl
★★★★★
2 months ago
First and foremost and bought 6 cars since I’ve been in Texas, and was completely blown away by the help and honesty from the Mazda VW Douglas group. I had the pleasure and immense privilege to work with Nathan as a salesman, and I’ve seen many in my life and never had this trust feeling and comfort during a car purchase. They were extremely accommodating and helpful, amazing insight on the cars they showed us. No grey areas, straight up transparent and that right there is hard to find. I really recommend purchasing a car with Nathan and his team ( Eli was fantastic as well ), I’m now so relieved and felt at home and understood. Their recommendations were spot on based on our budget and they couldn’t have done a better job. I’ll be coming back to purchase a second car in a month as I didn’t have a feeling I was getting ripped off or pushed in a vehicle that was out of my price range for me and my wife. Simply stunned and baffled of how good of a dealership and sales team along with their finance department that was tremendous. I was in and out in just a few hours, test drove 3 cars until we find the one. Hands down best dealership and team I’ve ever worked with. You can’t go wrong with! Amazing !
Trey Allen
★★★★★
a month ago
2 year customer here Customer Service: ☆☆☆☆☆ Service Department: ☆☆☆☆ Finance & Sales: ☆☆☆☆☆ All-around stellar service, but small things with the 10k/20k services, such as giving me the vehicle back with no license plate, or fluids not topped off. I brought it in yesterday for 20k service, and they didn't rotate tires, top off windshield washer fluid(not even water) and left the coolant at minimum. Great overall experience with a group/team that will work hard to get you and keep you in a quality vehicle. This rebranding shouldn't cause too many issues.
Kathrine McBride
★★★★★
4 months ago
My salesman was Brady. He was so accommodating. I did my whole transaction over the phone and all I had to do was go in and sign papers. We were in and out of there less than an hour! He was so nice and so friendly and so was the finance manager! I highly recommend Douglas VW.
Natalie Vierus
★★★★★
3 weeks ago
We had such a great experience buying our 2026 Tiguan SE R-Line Black! From start to finish, Brady was patient, honest, and never pushy. They answered all our questions, explained everything clearly, and made the whole process smooth and stress-free. Car buying can feel overwhelming, but they made it easy. If you’re looking for a new vehicle, definitely ask for Brady you won’t regret it! Thanks again for making it so easy!
