DreamCars European Auto Repair

Jovani Alfaro

★☆☆☆☆

10 months ago

This shop is backed up with work and doesn’t communicate with customers the status of vehicles. As a Mercedes Benz owner, I take pride in my vehicle, that’s why it’s important to know what’s going on with it. My vehicle is an investment to me not just some car. Of course, it’s hard to articulate to anyone the experiences a driver goes through with their car. I will be taking my vehicle to the Mercedes Benz dealer to get it properly taken care of by real professionals, if anyone has late model Mercedes Benz, I highly recommend to keep the maintenance with the Mercedes Benz service centers. Not only is your vehicle serviced promptly but you can’t put a price on peace of mind.

Jay Carrillo

★★★★★

5 months ago

I always bring my Mercedes C300 to DreamCars for oil changes and service, and they are amazing. Their customer service is outstanding! They are friendly, professional, and efficient. The quality of their work is amazing. I fully trust them with my car and wouldn’t go anywhere else!

mat

★★★★★

a year ago

I was really debating coming here or not because the car i drive is really low maybe about 5 inches from the ground so i was worried about them getting it on the lift without damaging anything but no worries for the guys they were still able to get me on the lift and get everything i needed done, 5/5 service. my go to shop now :)

Marcie Winfrey

★★★★★

2 years ago

After looking for a Mini Cooper authorized technician closer than Ontario. I came across Dream Cars. Read the reviews and was pleased to call and set my appointment for routine maintenance. Upon my arrival the receptionist greeted me warmly, offered me transportation, I decided to wait for my mini, the waiting area was extremely well appointed.

Lesley Windham

★★★★★

8 months ago

Always impressed with Dream Cars in Victorville! I've brought my 2006 VW Beetle to them twice, and both times they've left me completely in awe! Excellent customer service, knowledgeable technicians, and great communication. Sean kept us informed about the cost of everything upfront, with no hidden charges. I'd recommend them without a second thought.

Michael Gray

★★★★★

4 months ago

Had an A service for my c250, the rates are excellent, customer service top...I always love the detailed explanation on what they have done!!

christine baker

★★★☆☆

9 months ago

It takes too long for them do service. Almost two weeks this time and they are nice but do not return phone calls as they say they will. I am thinking of buying different care ,as my Mercedes is too far from Ontario dealership and Dream cars is too slow. Frustrated owner.

Ovblog ovblog

★☆☆☆☆

a year ago

I would never go here, creepy rude people working here. What are the appointment for when you make an appointment. I woke up at 7am to be there at 8am. The guy said everyone makes appointments here that don’t mean you get your service lol don’t waste your time here. Bunch of idiots working here.

Paul B

★★★★★

11 months ago

Owning a European automobile can be quite challenging when it comes to maintaining it. Unfortunately, do to popular belief, you just can't take your Jaguar or BMW to your local maintenance facility. You need to take it to someplace that understands your car. That is where DreamCars comes in. They specialize in European cars. Not Japanese or Korean - Just European! Their shop is exceptional. It is clean and well equipped. They offer a clean customer waiting area and they will even provide you with Uber if needed. They will even give you a free 'Hand' car wash if your car gets too dirty during the maintenance operation. They are professional and they will do their utmost to provide you with the type of service and dependability that you expect from a first class foreign auto repair center. If you own a European car you have really only two options here in the Victor Valley area. You can take it down the hill to the dealer or take it to DreamCars. DreamCars is my choice. Thank you DreamCars for the work that you have done on my Jaguar. Great Job!

Bopigirl

★★★★★

10 months ago

I came here to have my used 2006 porsche cayenne turbo to get diagnosed since I just bought it. They fixed the problem and were extensive on their check up. It had a coolant problem we were unaware of as well. Shawn the service advisor I worked with was so patient with me and my car. They have helped me diagnose and address the issues promptly and professionally. I highly recommend taking your vehicle if you need it serviced!

Sheila Dunn

★★★★★

Edited 8 years ago

Needed to get some major work done to my car, picked up my car and she is back in the game, they fixed my car and the service was great. I don't know why I try to go to other people to have them fix my car and get ripped off, I think I will stay here at Dream cars and get my car done right the first time. The best BMW fixer in the high desert.

Andrea Guerra

★☆☆☆☆

a year ago

I do not recommend this place due to their poor communication, incomplete diagnostics, and the overall lack of thoroughness in their service. I was charged $300 for a diagnostic because my car wouldn’t start. It took almost two weeks for them to return my car, but they couldn’t test drive it because all the tires were flat. And that’s understandable. When I went to pick up my car, I asked if they had checked for any other issues since it had been sitting for a while. They told me they didn’t check anything else because the diagnostic was only to see why the car wasn’t turning on. As a woman, I wasn’t sure if that was typical, so I called around to find out what a diagnostic should include. I was told by other places that a diagnostic generally involves checking the whole car. I only made these calls because my car continued having trouble starting, including occasional stalling and difficulty turning over. When I called the shop back, upset, they claimed they did perform the diagnostic but couldn’t lift the car because the tires were flat, so they couldn’t check anything else. They did offer to have me bring the car back so they could finish the diagnostic, but after such poor communication and the initial delay, I felt uncertain about trusting them again. This whole experience left me frustrated and dissatisfied.

Queen W.

★★★★★

8 years ago

Best auto mechanic place I have EVER been too! 100% honest review. Started off with a diagnostic. They gave me accurate issues with my car. And out of all of the issues they pin pointed the one I needed the most. Most mechanic places would pin point the most expensive issue...but they didnt do that. The least expensive was actually what they said i needed to fix. Very trust worthy and accurate diagnosis for bmw. I will say the wait time is a little long, but that is because they are VERY BUSY because they have great mechanics and TONS of customers because of it! 😊 So just be sure you have an empty day available or some extra time on hand. When i dropped my car off they also gave me a ride in the company car back to my home so i wouldnt wait so long. 😊 And they have snacks in the waiting area! Lol 😂😊😍😘 I love this place.

Traveon The Trainer F•O•E Fitness & Nutrition

★☆☆☆☆

6 months ago

Worst place in the high desert! You can keep that $ lied and never did the programing right on my vehicle! Don’t go here go to diza shop right behind them!

Vanessa Walton

★★★★★

a year ago

Normally I take my car out of town for service, but this time it was an inconvenience for me to do so. I searched google and Dream Car showed up. Gave Them a call to schedule an appointment. I want to say I was impressed with the quality of customer service (MaryAnn & Sean are amazing) and excellent level of communication. They did exactly what they said they would do! Got me back on the road in no time. They will be my new go to for my BMW.

Nikki Torres

★★★★★

a year ago

Dream cars was absolutely amazing. Shawn was honest and quick. After my car died completely while getting in the freeway we were so worried of going somewhere that would upsell up on something bigger than it was but no turns out it was just the battery and for that this will forever be our go to

Garrett Morgan

★★★★★

2 years ago

Dream cars always takes care of me and my BMW and has worked on our families European cars for as long as we have lived in the high desert. Very honest and professional and can not beat their competitive prices. They are the only place I recommend taking your European car. Currently they do great work on my 2013 X5d and don’t trust taking it to the dealer compared to the work they do here.