About Business
For professional Car Repair care in Syracuse, NY, Syracuse, look no further than Dunn Tire. Their team excels at delivering top-tier results for Tire shop, Auto repair shop, Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 672 pieces of feedback. They have become an integral part of the Syracuse, NY community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Syracuse, Dunn Tire is ready to assist with your next project or repair.
Google Reviews
Joe Kramer
★★★★★
Edited 2 months ago
The employees were courteous. My winter tires were mounted and installed in a reasonable time.
KC
★
☆☆☆☆
7 months ago
Had a slow leak in my tire due to a screw. Stopped at Dunn tire in Mattydale to have it plugged. After explaining that I only wanted the tire repaired and that I did not need my brakes, filters, etc. checked on my vehicle they did anyway…. Not a big deal and sometimes it’s nice to have those things checked and usually appreciated. They came out and told me that I needed brakes, air filter, cabin filter and 4 new tires since it’s an AWD vehicle and insisted that the tire could NOT be repaired. This vehicle has 30,000 miles on it and is very well maintained. After leaving I noticed they “chipped” a small piece of my rim while taking tire off around the lug nuts. I called a different garage with good reviews and they repaired the tire without issue, $26 and the tire is perfect. I have done business with Dunn tire in Western NY for over 15 years before moving to Syracuse area, they lost a long time customer today.
Joshua Taylor
★★★★★
a year ago
They did an excellent job mounting my new Tires to my new Wheels. Went above and beyond. Will definitely do business here again.
Michael Bluman
★★★★★
10 months ago
I was able to schedule an inspection very quickly. When I arrived I was greeted and checked in by the assistant manager and he was very professional and took the car in fairly quickly. The waiting area was clean and provided coffee which I appreciated. Great experience overall. Dunn Tire, no matter the location always delivers.
Kevin MCENTEE
★★★★★
3 months ago
The local manager did an outstanding job fitting in my scheduled maintenance despite a disconnect with the on-line scheduling tool. Corporate needs to better support the local managers.
Dominic Sarni
★★★★★
2 weeks ago
Dante was great. I have been going to this location for years. Honest and not pushy.
Dana Bonn
★★★★★
5 months ago
Staff was friendly and very helpful explaining what needed to be done. Did not feel like I was being talked down to or that I was getting ripped off. I would definitely go back in the future for any repairs.
Guido Scatorchia
★★★★★
Edited 3 months ago
Overall, excellent service. My service provider, Dante, went out of his way to be super helpful. My vehicle was brought into the service area as soon as I arrived and I had my seasonal tires changed out in record time. Service was greatly appreciated!
Deborah Dunn
★★★★★
6 months ago
After getting same tire inflated twice in same week, I asked Dunn Tire to check my tire to find the problem. They discovered a nail in my tire. They also replaced the snap-in valve. Service time was very reasonable. Cost was nominal. Now I have a fully satisfied working tire. Thankfully, I did not have to purchase new tires. Dunn also performed a digital maintenance and safety inspection. Very satisfied customer and I highly recommend Dunn Tire at former K-Mart Plaza, North Syracuse, NY.
Jamie Isgar
★★★★★
6 months ago
I bought tires today at your mattydale location. I must say the staff and the technicians were very kind and friendly. The service manager was the epitome of who you would want representing your business. He explained everything very thoroughly. He went above and beyond what you would expect. He and the other technicians are to be commended.
Gabe Conte
★★★★★
3 months ago
Courteous, professional, and communicative! Had a great experience getting my tires changed and having some other basic maintenance done in the car.
T SAKA
★★★★★
4 months ago
I had a great experience swapping for the winter tires. I late to my appointment but they did work hard me fit me in. I was done in 30 mins. Will definitely come back.
Will Lewis
★★★★★
a month ago
Had two tires replaced. Service was fantastic and timely, and final cost was around $100 cheaper than they quoted me on the phone. Overall very good experience!
Jessica Leonard
★★★★★
3 months ago
Got tires from tire rack delivered to Mattydale store to get snows put on. Made appointment and first impression wasn’t great as I had to wait while standing to check in while guy was on the phone scheduling multiple cars to then tell me I could sit and following that came out to say I could be there for a few hours as they had call outs and limited staff, they got slammed by weather and were behind so I offered to reschedule. Got rescheduled for today and front desk guy apologized and made a note not to reschedule me as I never got service completed. Went to my appointment today and was in and out quickly, Dante answered all of my questions and he was very informative and pleasant. Overall this seems like it would be a bad first impression or review ,however, a little understanding goes a long way. Things happen and although it can affect your day, they were having an even more stressful one. They did a great job and I would definitely recommend them to anyone. Thanks guys and thank you Dante for your kindness ! Happy holidays!
Liz Avery
★★★★★
4 months ago
I would totally recommend Dunn Tires to others. Great service. They scheduled my appointment at a time that was convenient for me. They made sure my car was safe to drive. Would you recommends a sign on the outside of the building so it’s easier to find. 10 out of 10 experience!!
Bill Golembieski
★★★★★
4 months ago
I recently bought a new set of snow tires from Dunn Tire in Mattydale for my wife’s car. The very next day, one of the front tires went flat and slipped off the rim. When I called the shop, the team immediately stepped up to help. My wife’s safety, especially with our child in the car and another baby on the way, is incredibly important to me, so I was relieved when they were able to get us in within an hour and replace the tire quickly. Every employee I interacted with was professional, helpful, and genuinely customer focused. Dante provided especially outstanding service, but truly, the whole group was impressive. It’s reassuring to know that when something goes wrong, this location stands behind its products and takes care of customers without hesitation. Highly recommend this Dunn Tire for their fast response and exceptional service.
Patrick Kruchten
★★★★★
2 months ago
Great advice prior to purchase, matched best price in town AND beat it. Scheduling an appointment was easy. Techs worked efficiently and carefully on car. Work done on time and as promised.
Thomas Yager
★★★★
☆
2 weeks ago
The done team did a great job and had the car back to us and what seemed like no time. Unfortunately today they did not have a technician on site to do the free alignment check.
Denise Lamphier
★★★★★
3 months ago
I had to tow my vehicle to this location due to a flat tire. The gentleman I worked with was very kind and knowledgable, I believe his name was Dante. He brought my vehicle in right away and took the time to explain the situation and my options. I ended up purchasing 4 new tires and it was a great decision with our winter weather! I recommend considering Dunn Tire in Syracuse if you’re in the market for new tires or need speedy service.
Hardeep Bhatti
★
☆☆☆☆
4 months ago
They put the wrong tires on the wrong wheels and let me leave like that, steering wheel calibration was awfully done, i went back to have it done again and it was even worse than last time, never going back to this location again. Front Desk worker Dante is a good employee.
