Dykstra's Auto - Hudsonville

Megan McCauley

★★★★★

2 months ago

My repair(s) went well, John was amazing and a super helpful guy. I would come back here, solely because of the customer service I received.

Trisha French

★★★★★

11 months ago

I highly recommend coming here for your automotive needs. I recently got a new used car and had them do an oil change and go over the vehicle to make sure everything else looked good. I was happy to find out all was good and done at a very reasonable price. Drew took the time to explain what they looked over without me even having to ask. Plus they send you a text with a picture of your vehicle and a full report. They made me feel very comfortable and the appointment ran on time. As I waited in their waiting room I watched Drew and Ethan interact with a couple different elderly people as well. They were both so kind and patient with all of their questions and concerns. It makes my heart happy to see there are still good companies that you can trust because they listen and go the extra mile to make sure their customers leave happy.

Dale Converse

★★★★★

4 months ago

Needed diagnosis and repair for an engine miss and would stall frequency. Found two vacuum line that needed replacing. The engine did stall once after the repair. Restarted immediately and has not had a reoccurrence.

Sandy Johnson

★★★★★

a month ago

So helpful in explaining what the problem could be but clear they needed to check it out first. We trust Dystra because they are honest with us.

Anya Whelan

★★★★★

7 months ago

I thought there was an issue with my wheel bearings, they checked it out and there wasn’t an issue. But I needed some maintenance and new part put in so they did it all for me within the next morning. They also told me about another issue that may come up but let me know I could fix it at home instead of trying to upsell me by having it fixed there. Incredibly kind people, fixed my car very quickly, very transparent with pricing and what they were doing to fix my car!

Ed Cole

★★★★★

a month ago

We trust Dykstras to get the job done. We have used both Hudsonville and Byron Center locations and get great service at a fair price.

Hannah Bloomer

★★★★★

4 months ago

I called Dykstra and they got me in that day and was able to get everything fixed for me the very next day! Customer service was fabulous and they were so quick to respond with updates or answer any questions

Adam Shannon Buys

★★★★★

6 months ago

Always willing to go above and beyond for us. The shuttle to work is a blessing! They gave us a very fair quote and respected the fact that it was more than we could afford at the time. They always treat us with respect and our vehicles with care.

Jared Flanagan

★★★★★

2 months ago

I had an excellent experience. They got me right in and had my repair done the same day. I'm an incredibly happy customer

Jamie Kragt

★★★★★

5 months ago

We unfortunately had to replace the engine in our Kia Telluride and John and the team at the Hudsonville Dykstra’s automotive did a wonderful job of explaining everything to us and walking us through the process. They also got it done so quickly so that we were not without the vehicle for long. They did a great job and we highly recommend them!!

Dawn Murin

★★★★★

a month ago

Outstanding service care kindness if you have a need for auto repair or just maintenance I trust them completely they are really wonderful we take our diesel truck there they are the only ones that I trust with it

Ali Stone

★★★★★

9 months ago

No one likes car trouble but if you find yourself in a pickle call Dykstras Auto in Hudsonville!! From the first phone call to the time I picked my vehicle up the experience was easy & pleasant! Drew made me feel heard & understood. He was kind & patient & kept me informed along the way. They fixed things other mechanics had told me incorrect info on & I thought could never be fixed!! Let Dykstras handle your automotive needs & you can sit back & trust you've left your vehicle in GREAT hands!!

Amy Smith

★★★★★

6 months ago

I feel so lucky to have found Dykstra’s Auto in Hudsonville! I don’t often require car care as my husband is able to do most of our repairs. This also can make it difficult to find a trusted garage when he gets in a time pinch or feels the job is beyond him. This may not be longer be an issue now that we’ve experienced the amazing professional service at Dykstra’s Auto. I needed a part replaced in my drive shaft this summer, but in a 2005 Chrysler Crossfire Roadster. I mention this because it can be difficult to find shops willing to work on it. My car is “made by” Chrysler, but completely manufactured at the Mercedes factory in Germany and shipped to the States. I wanted it done before heading to the Dream Cruise in August but my husband ran short on time. Dykstra’s was able to make sure our diagnosis was correct, replace the part and get me on the road to Detroit in just a couple of days! I was very pleased with their service as well as concern and care for my car while they had it. After flying 🙃 to Detroit and back, and cruising Woodward for several days - I heard a rattle. I asked if I could swing by again and Dykstra’s was more than willing to check it out for me! Nothing they did - loose exhaust bracket, but I was again pleased with their care and concern and appreciated their thoughtful explanation. In both encounters I was not only pleased with their service but also that they addressed the issues with me as someone who understands her vehicles and not just the wife dropping off a car~ I’ve already recommended them to several people and will continue to do that as well as take our cars there as needed. 100% recommendation from a “car” household!

Daniel Gryzen

★★★★★

3 months ago

My last visit was for an oil change and a tire rotation. On arrival my car was taken in to begin the work. I sat in a comfortable chair enjoying a cup of coffee while my car was being attended. The work was completed in a timely fashion and some questions were thoroughly answered. It was a great experience.

Ben Conner

★☆☆☆☆

3 weeks ago

I brought my vehicle in for a coolant leak that they were unable to locate, but I was still charged for the diagnostic time. A few months later, when the leak worsened, they identified a failed part and replaced it. Shortly after, the leak continued. They replaced the same part again under warranty. About a month later, I discovered the vehicle was still leaking coolant. This time I was told the radiator was the issue and that it would require additional repair costs. When I expressed concern that the original source of the leak may not have been properly identified from the beginning, I was told by John that I “obviously have a trust issue with their integrity” and that they didn’t want to do the work anyway if that was the case. I understand that some vehicles — especially certain Land Rover models — are known for developing multiple coolant leaks. However, I would have appreciated clearer communication about that possibility from the start, along with a more professional response when I raised reasonable concerns. Based on this experience, I am disappointed in both the diagnostic process and the customer service.

Jesse Moes

★★★★★

2 months ago

I like being able to schedule online. Providing a vehicle report is also helpful, with issues that need to be resolved vs. recommendations that could be done (or not, they leave it up to you). Mechanics cost a lot of money, but when you find someone you can trust with honest, objective, and low-pressure information about your vehicle, that is more valuable than the cheapest option. Having gone there for many years, they know me and my vehicles which is also nice. Highly recommend!

Suzi Wynsma

★★★★★

3 weeks ago

I can’t say enough great things about Dykstra Auto! From the moment I reached out, John was so helpful, friendly, and responsive. He made getting my car in effortless and walked me through everything I needed to take care of. His communication was honest, clear, and timely, which made the whole process so easy and stress-free. John genuinely seems to care about the customers. I felt completely supported the entire time, and I really appreciate all the effort he put in. If you want someone who’s professional, knowledgeable, and truly looks out for you, John at Dykstra Auto is the person to go to!