About Business
Dynamic Auto LLC is a leading Car Repair specialist serving the New Haven, CT, New Haven area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.3/5 rating from 138 verified reviews, their reputation precedes them. As a locally-owned business in New Haven, CT, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in New Haven, CT.
Google Reviews
Mollie Detmers
★★★★★
5 months ago
Love this place. They were able to fix an issue I was having with my power steering after a collision that 4 other shops and the mazda dealership all said they couldn’t fix. It took a couple weeks but Ali and the team were able to fix it for a very reasonable price. I’ve stopped in for a battery replacement, alternator testing, and oil & wiper change too, all great experiences with very little wait and great customer service. 10/10 recommend.
Successful One
★
☆☆☆☆
4 months ago
I had an exhaust leak and was referred to American muffler. Using my GPS with muffler sound on my mind I didn’t even realize that I turned into dynamic auto instead. They put my car on the lift said there were three exhaust leaks and they would cut and weld them to get rid of the sound I picked up my car and immediately instead of the previous sound I’ve got vibration and humming while I’m driving, I called to bring my car back on a day I took off so that I could travel and the owner was extremely rude when he was 45 minutes late for an appointment he told me he’s a mom and pop. He’s not a big corporation. He has to take his daughter to school. Very ignorant statement. I told him that didn’t matter. You’re still running a business. Professionalism. When he arrived very late they put my car on the lift and one of the guys who worked there indicated the flex pipe was improperly positioned, and that they should do a longer flex pipe so he drove my car and came back and they ended up only removing some type of rusty cover And the owner asked me to test drive it when I test drove it with the owner he said oh that’s your engine like I don’t know what an engine sounds like. He said that’s normal. horrible horrible horrible service. The only thing he’s good at is trying to upsell you. I am so thankful and so glad I didn’t also have him change my Oil for another $99. If you you want to leave happy please don’t go to dynamic auto LLC!!! I even pointed out to one worker what to do if you hear humming and vibrating after an exhaust leak service. One was the lowest Star I could give if I could give -10. That’s what I would’ve done. Save your money and time. American muffler is right down the street at 335 Whalley Ave New Haven CT with lines out to the street. Now I know why they have excellent reviews. Horrible service here. Small businesses like Dynamic Auto need to understand the importance of customer service. Besides the work being done, that’s a huge percentage of why people come back.
Steven boone
★★★★★
2 months ago
Ali is a great guy! purchased a truck from him. Exactly as he described over phone. HIGHLY RECOMMEND
Ash
★
☆☆☆☆
3 weeks ago
I went to this shop to ask a question and I got yelled at by a mechanic saying the shop is closed on a Saturday when online it say it's open
krutarth vaidya
★★★★★
10 months ago
I was in desperate need to get my brakes and rotors fixed. It was around their closing time. They happily pulled my car IN and did everything under 1 hour in affordable price. Really tells a lot about the customer service.
Samantha Daly
★★★★★
a year ago
Amazing service, affordable prices for car repairs, and awesome workers. Took my car in cuz heat was no longer working and it overheated my engine causing my battery to die. Had my car back to me the next day. Highly recommend coming here.
Jen N
★★★★★
2 years ago
Was in a panic today when I left the house and noticed a flat tire. This place was recommended to me. As soon as I arrived I was greeted and asked what they could do to help. They took my car right in and repaired the valve that was leaking. The shop was clean and I sat on the couch and waited inside. So fortunate to have found this place. The owner is very kind and helpful!
Christine Geeding
★★★★★
2 years ago
I pulled in with a flat tire after closing time... the techs who were there immediately took care of my issue and even had the tire I needed in stock. They balanced and filled my tires and sent me on my way in about 25 minutes. I am so grateful! Thank you to Sajj and to the others.
Alex Bandin
★
☆☆☆☆
6 years ago
If you want someone to break an essential safety mechanism in your car while performing unrelated service and then try to charge you hundreds of dollars to fix it, then this is the place for you! Brought my car in for simple service - oil change and battery swap. Their initial price seemed reasonable. They called me later and said "we really think your brakes are worn out and unsafe". The brakes were working perfectly fine at this time, but hey, I'm not going to argue with that. Please fix! They performed the service same day really quick - great! But when I get the car and start driving home I notice that the brakes are really not working right - when I drove the car that morning the brakes were perfectly fine, but coming home from the shop the brakes require me to almost floor them to catch at all. I think maybe it's just the new brakes need some wear-in time, so I wait two weeks to see if it gets better. Nope. Bring it back in, and they're happy to look at the car for free. Swear up and down that the car is "perfectly safe, perfectly fine, nothing wrong" until I insist that they actually drive it - oh sure enough now the brake booster is "totally busted" and needs to be replaced for hundreds of dollars. Excuse me? I brought my car in for an oil change, walked out with hundreds of dollars of "brake service because they're unsafe", and now you're trying to charge me another several hundred dollars to fix brakes that are now actually unsafe? Thanks for nothing, will be taking my car to an actual reliable shop to fix their mistake.
Weary Shepherd
★
☆☆☆☆
2 years ago
Avoid seller!!! Agreed to purchase a rollback truck last night. Had extensive conversation via Facebook marketplace and phone call. Seller agreed to price next morning extensive communication notifying the seller that I was on the way 12 hours away also after sending him photos of cashiers check. He sent me multiple texts telling me everything was all good. Five hours into my drive. He contacts me and tells me one of his workers sold the truck I was coming for and conveniently tried to sell me some other truck he had. by far the biggest scam I've ever dealt with through Facebook marketplace.
Tony Rivera
★★★★★
6 years ago
Excellent service at fair prices, get your vehicle fixed right the first time. Been going to Dynamic for the past year and have been satisfied every time. Had to have my car for work tomorrow and these guys worked hard to make sure my car was ready and fixed correctly. No more trying to find a mechanic, this is where i will bring my vehicles every time.
Alexis Justine
★★★★★
10 years ago
I'm always very skeptical when it comes to taking my car anywhere because most mechanics will overcharge you for their own benefit, or not give you quality service. Dynamic auto, however, was recommended to me by my aunt (who's judgment I trust) so I decided to give them a shot and I was not disappointed! I initially went in because I was experiencing steering wheel vibrations and the owner let me know of all the things causing this problem. After taking care of the problem he mentioned, I have absolutely no more vibrations in my steering! While I was there he also pointed out a few other issues with my car that should be taken care of as well as they would become larger issues. Although he pointed out these issues, there was no pressure to take care of those things right away. I appreciated his honesty and concern in the matter. I have since been back for a brake service and an oil change and I have been completely satisfied every time I use this garage. I was even more impressed when I saw the owner and his son (who also works at the shop) on the news for holding up a drunk driver that had just run over a woman. That combined with every interaction I've had with the mechanics at the shop shows me that these are decent people that are looking out for everyone's best interest. Very rare to find when it comes to garages these days, so I certainly recommend! I will be coming back here for every service that my car needs!
Karen Grossi
★★★★★
6 years ago
Honest folks and quick service. Fit me in for a exhaust pipe repair without an appointment. While waiting saw the owner interact with several customers. He never tried to up-sell and stayed with or under estimates given. Highly recommended
Lauren Scoppetto
★★★★★
6 years ago
I had a great experience here! They took my car right in, offered a good price and got me out in an hour!!! The owner is friendly, helpful and the waiting room is clean and air conditioned! I would encourage anyone to come here!
Beany Bless
★
☆☆☆☆
6 years ago
Very friendly owner, BUT be careful anything outside of oil change they will OVER CHARGE you and then don't even do the job they over charged you for. Went to balance and align the tires on my car, didn't do a anything but take my money as the tires are still not balanced. Then the owner deflected to try and tell me that something else was wrong with the car. Dynamic, if you can't do a simple car balance wheels; how do you know what else is wrong???👎 His labor cost is ridiculous! Service is overall lacking.
Nichole Allis
★
☆☆☆☆
5 years ago
myself and two people I know Have bought a car and the cars have broken down. I’m not apologizing for being a customer who is right. I pay My car note I pay My insurance I pay but my cars been in a shop now for weeks ! Weeks !!!! The warranty gave me a hard time because of the time spans I’ve had the car saying for my engine to have a problem and I’ve had the car less then six months well yeah take that up with the dealer. Then my friend gets a nice car from there last month their car is stuck in front of my house. For the past three days. My mother’s boyfriend gets a car from here and his check engine light keeps flashing Air bag light is on and please please do not reply to this post saying I’ve never done business with you because I’ve personally replied to the other people you said that to and they have receipts I have Receipts. I get it you guys are trying to run a business but be honest and pay more attention to the cars you’re getting from the auction. It’s NOT just about money. You’re supposed to want to build a relationship with the community and customers gain trust but I’ve experienced first hand the neglect on the car. Yeah it’s a used car but less then six months and now it’s happening to other people that I recommended..... the shop where my car is says that this didn’t happen within five months and they’re trying to figure out how the check engine light never came on ! Yeah if I didn’t want to mess my credit up and dig a deeper hole I’d definitely return the car !!!!!! Do better you guys are nice but definitely you guys are far from stupid look out for your customers!
Wayne Festa
★★★★★
6 years ago
Dynamic auto has been my go to for years now. From oil changes, tire replacement, tuneups and any other mechanical needs. Also love how it is family owned and operated. Bring all my family cars there for service and have never had an issue. Would definitely recommend to friends and family.
Isadora Milanez
★★★★★
7 years ago
I’ve been here several times since getting my used car, and this is the best value service around. These folks are a family business who knows what they’re doing. Friendly, fast and always a delight! I come here every time
Frank Inzero
★★★★★
7 years ago
Best service in town. I’ve been going to Dynamic Auto for a few years now... I get all my oil changes done at this place. They are really friendly and will go above and beyond to make their customers happy. They also get you in and out pretty quickly. Highly recommend them!!
Grace Prom
★★★★★
2 years ago
Scraped the bottom of the car on a parking curb and it tore the engine splash shield, they were super helpful and quick to look at the car even though we came at the end of the day, they took the splash shield off for free and gave us advice on replacing it. I don’t live in the area but would come back again if I did!
