Eagle Rock Trans & Auto Repair

Shawn Line

★☆☆☆☆

8 years ago

A lot of lip service. Car went there twice couldnt find the problem. Now i am going some where else since engine light is back on again. I did get a free estimate and dents in my car out of 3 weeks of no use.

Amanda Kaye

★☆☆☆☆

3 years ago

I dropped my car off today and parked on the side where there’s a sign that says office this way (well I now realized was incorrect I’ve never been here before so I had no idea) I was already uncomfortable with leaving the keys inside my car unlocked I sent him a text message stating that I’m not sure I parked in the right spot which he read and proceeded to ignore then I contacted him later asking how everything was going and he even though there was a previous conversation through text he had no idea who I was. then I reply to an earlier message stating like hey I told you that I wasn’t sure if I parked in the right spot to which he rudely replied to I guess he expected me to park in the front of the building but I did not know that so my car sat there all day instead of him messaging me asking me where my car was or even just replying to my message and asking me to come move my car he just ignored me and then blocked me after he told me off.

Adam Thetford

★★★★★

5 months ago

Very honest, nice guy, easy to work with

Concho Concho

★☆☆☆☆

Edited 8 years ago

Nothing but a wolf in sheep's clothing. beware of those who tell you what favor they are doing for you. $1400 later still not working correctly told by owner we need to spent $600 more to correct the problem. Towed it elsewhere and fixed the problem with a $50.00 part. Never more!

Ivan R

★★★★★

5 years ago

This guy is the only guy in town who fixes rims and thank you!!! Fixed my rim that has been discontinued last year!! As for the other negative reviews I don't know why they are their cuz the guy is a nice guy with a good sense of humor. And knows what he is doing so yeah. I recommend this shop

bryan bird

★★★★★

5 years ago

Positive overall experience. Wheel repair cost initially seemed somewhat high; however, Considering the alternative options, specialized equipment involved, and the knowledge required for safe, lasting repairs; the rim weld/rebuild was reasonable and fast. Customer service was friendly, responsive, and personnel took the time to explain any questions or concerns. Highly recommend.

Jacob Henscheid (Jakethesnake95)

★★★★☆

Edited 5 years ago

Jeffrey did an excellent job with my truck. He took time to diagnose the problem without charge and before replacing any parts he called and made sure it was what I wanted to do. He uses high quality parts and doesn't charge to much for it.

Ali Ellis

★★★★★

5 years ago

I hit a concrete barrier and bent my rim and was told that it wouldn't be able to be fixed by a big tire company. Someone recommended getting ahold of this guy, I called him, took the rim in 30 minutes later and he had it done within 20 minutes. He even painted it where I had scraped all the color off. He was very nice, professional, and honest.

Melanie Kofoed

★★★★★

4 years ago

Jeff is among the most honest mechanics O have met. When Les Schwab quoted me over $600 for brakes and my former shop wanted $485 I took van here and had them done for $125. Simply put Jeff said, "I won't do work that isn't necessary".

Skyler Smith

★★★★★

a year ago

I had bent my wheel on my motorcycle on a Thursday night. Friday morning my Mom showed up with my wheel. Technically they were closed due to the owner being out of town for a family emergency. My Mom called the number on the door and he still answered. Hearing my story about trying to save a core memory to be made with my son the next day, he called in his business partner Tye. It was Tye's only day off. Yet he still showed up and delivered. Thank you both for doing everything you could to make sure I got to make that core memory with my son! Y'all's empathy and kindness will never be forgotten. N I will sing your praises and promote y'all any way I can!

DANIEL R

★☆☆☆☆

2 years ago

The owner drives around with his business info on his truck. He break checked a family of 5 with an infant on board coming to a complete stop. On the highway.....obviously since i did not rearend him i clearly was following at a safe distance. which show this guy has anger issues and is easily triggered. He has no problem endangering the lives of others. Even fliped the bird. Real winner this guy. Karma part of this is I had my wife write down his number at a triffic light just prior, so I could call about a his services. Long story short. I would not want someone with such low standards working on my car.

Traci Brown

★☆☆☆☆

3 years ago

Absolutely joke!! Called in the morning and was told to bring my vehicle down at anytime, when I took it down he was gone doing a delivery and stated he’d be gone for an hour. I was from out of town so we waited. After 2 hours of sitting there waiting I called him again and he stated he had done 7 more tires in the time we sat there when he wasn’t around. Also told me he can’t take tires off vehicles to straighten them and that the dealership does that and that he can’t do anything unless my tire was taken off my car and the tire was taken off the rim. Remind you i was 1400+ miles away from home.

Rachel Leete

★★★★★

5 years ago

They did such a fantastic job on my 2013 Subaru Outback! They were so nice over the phone and got me in within a day! I even was able to pay over the phone so that I could pick the car up at my own leisure. I'm so happy with the service I received and I will definitely come back when it's time for another transmission flush. 10/10 would recommend and there was even a cute dog to pet! The place may not look like much but I could not be happier with my entire experience.

Loretta Meyers

★☆☆☆☆

a year ago

I would never take anything to this man and definitely not refer anyone to him!! He was going between 25 and 40 on a rural road. The speed limit is 50. I pulled around him to pass him. He flipped the bird at me out of his window for about 1/4 mile. I stopped at a stop sign . He ran the stop sign with his bird flying in the breeze. I stopped to ask him what his problem was. He called me some names and passed me. He was only about a foot away from me. I would never trust myself or my family members in his presence. He is obviously easily trigger and an angry individual. Couldn't take a female passing him on a rural idaho road.

Chuck T

★★★★★

a year ago

Heres what you do to fix a bent wheel: - Call the guy and see when he will be in (follow up while you’re on your way, because his schedule changes constantly) - bring the tools necessary to take your wheel (the whole wheel, not the tire) off the car and roll it to the door. He will then take it from you - he only accepts payment in cash - not sure if his prices have changed, but I think it cost me around 70-90 dollars for the fix - took about an hour Very, very interesting/ funny guy. I feel like he would be a star in a pirate movie. He was talking to me about how his wheel fixer machine is extremely rare and expensive, so he wouldn’t even let me look at it. He did a great job, so I didn’t really care. He sort of has a monopoly on the bent wheel repair market (as far as I know). That being said, he is very hard to get ahold of and isn’t always at the shop. I had a bent wheel on my Corolla and the dealership told me I had to buy new wheels (thousands of dollars). If it wasn’t for the guy working at the dealership who told me about this place, I would’ve had to buy new wheels. Instead, this guy repaired my wheel for under $100. I was over the moon grateful when I got back in my car and didn’t feel a terrible rumble anymore.

Elizabeth Guerrero

★★★★★

10 months ago

Justin is awsome he came out and diagnosed my blazer free of charge and then towed my vehicle free of charge to his shop and gave me an excellent price on the repairs. I would recommend him to anyone who wants honest fair priced work done on their car motorcycle or diesel. Thanks Justin your awesome!!!

Dredan Summers

★☆☆☆☆

2 months ago

Had my 4l60e transmission “fixed” by this company. Paid 4500$ when I could have bought a built 4l80e online for 3,000$ from a reputable company. The transmission lasted not even 10,000 miles but because I have had it for a couple of years he will not warranty it. I babied this transmission the whole 10,000 miles and it still broke the exact same way it did before. I do not recommend this mechanic at all. I would give 0 stars if I could